Sync 3 v3.4 Build 21020

[landiscarrier]

Anyone else having an issue with Sirius since upgrading? Occasionally when I get in the tuck and start driving Sync will not switch to Sirius. I hit the "Sirius" button on the screen and it beeps but nothing. AM, FM and Bluetooth all work but not Sirius until I shut the truck off and restart again. I did a master reset and it didn't fix it.

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[Secousse]

Anyone else having an issue with Sirius since upgrading? Occasionally when I get in the tuck and start driving Sync will not switch to Sirius. I hit the "Sirius" button on the screen and it beeps but nothing. AM, FM and Bluetooth all work but not Sirius until I shut the truck off and restart again. I did a master reset and it didn't fix it.

Yes, I’ve had that problem on and off. I never did a reset, would just wait for a few hours or overnight. I’m not planning to pay pass the trial so not getting used to it…

Haven’t had the problem for a few days and I wonder if it’s connected to the never ending downloads I seem to be going through every day for the past 2 weeks.

 

[SilverSlugger]

I was mad my Ranger wasn’t auto updating to 3.4 but after this thread I think I’ll just stand back and wait. 3.3 works fine.

 

[ryyck]

Anyone else having an issue with Sirius since upgrading? Occasionally when I get in the tuck and start driving Sync will not switch to Sirius. I hit the "Sirius" button on the screen and it beeps but nothing. AM, FM and Bluetooth all work but not Sirius until I shut the truck off and restart again. I did a master reset and it didn't fix it.

Call Sirius and asked for a signal refresh.

 

[tmcolegr]

Anyone else having an issue with Sirius since upgrading? Occasionally when I get in the tuck and start driving Sync will not switch to Sirius. I hit the "Sirius" button on the screen and it beeps but nothing. AM, FM and Bluetooth all work but not Sirius until I shut the truck off and restart again. I did a master reset and it didn't fix it.

Yes this is a bug with the 21020 Build. Ford is aware of the problem as well as the issue with Travel Link.

 

[Radioman]

Yes, I’ve had that problem on and off. I never did a reset, would just wait for a few hours or overnight. I’m not planning to pay pass the trial so not getting used to it…

Haven’t had the problem for a few days and I wonder if it’s connected to the never ending downloads I seem to be going through every day for the past 2 weeks.

I believe you are correct. After the downloads finally completed (over three days) Sirius is now working all the time, every time.

Edit: See my post #314.

 

[ChopprJock]

Anyone else having an issue with Sirius since upgrading? Occasionally when I get in the tuck and start driving Sync will not switch to Sirius. I hit the "Sirius" button on the screen and it beeps but nothing. AM, FM and Bluetooth all work but not Sirius until I shut the truck off and restart again. I did a master reset and it didn't fix it.

Yep, I had that problem too. At first I had no SiriusXM at all, but a signal refresh fixed that. Then a few times SXM would freeze (sometimes with, sometimes without music).

I never checked the status of all of the downloads happening in the background, so I cannot comment on where I was in the update cycle. But after a day or two the issues went away completely and now everything is functioning normally. I just had to be patient...

 

[JoeC]

Yup, ya gotta wait until the truck is done trying to do all the new 'Over the Air' updates.
I had various XM issues, especially all the 'extra subscriptions', like weather map, etc.
Even XM support wasn't any help.
But, when the truck finally got done doing it's thing; all soon returned to normal.

Just my experience, so hang in there.

 

[Rangerguy]

Anyone else having an issue with Sirius since upgrading? Occasionally when I get in the tuck and start driving Sync will not switch to Sirius. I hit the "Sirius" button on the screen and it beeps but nothing. AM, FM and Bluetooth all work but not Sirius until I shut the truck off and restart again. I did a master reset and it didn't fix it.

No problems here. Updating Sync wasn’t on my radar. When I bought the truck last year I brought it close to the house to get it on our home wifi. but then it was parked too far from the house for months until a few weeks ago. I moved it close again while my wife was away on business. Pepper found the house wifi on its own, updated itself and everything has just worked, Sirius and all. All I had to do that first morning was tap the screen to allow Sirius to do some kind of update. I forget the exact window, but it popped up after I started driving that first morning, and sorted itself as I drove.

 

[FordRacing]

Anyone else having an issue with Sirius since upgrading? Occasionally when I get in the tuck and start driving Sync will not switch to Sirius. I hit the "Sirius" button on the screen and it beeps but nothing. AM, FM and Bluetooth all work but not Sirius until I shut the truck off and restart again. I did a master reset and it didn't fix it.

I did a master rest on the radio and it has worked fine since. two days now and no issues with my Sirius. Before the reset I had the exact same issues as yours. According to my updates I had all the latest and greatest software when having my Sirius issue.... I tried multiple times to force an update for it only to come back and say I was up to date. As soon as I did the reset it worked right away.... fwiw.

 

[EJH]

Anyone else having an issue with Sirius since upgrading? Occasionally when I get in the tuck and start driving Sync will not switch to Sirius. I hit the "Sirius" button on the screen and it beeps but nothing. AM, FM and Bluetooth all work but not Sirius until I shut the truck off and restart again. I did a master reset and it didn't fix it.

Yes. It happened to me yesterday. I was listening to SXM, turned the truck off, then back on. When I turned it back on, no sound on SXM. I can change sources to FM/USB, but then cannot go back to SXM on the head unit. It resolved after the truck was turned off for a while. I did not have this issue previously. I suspect a bug in this new Sync release, which my truck just auto updated to recently. If this continues to happen regularly, it will become very annoying.

 

[EJH]

Call Sirius and asked for a signal refresh.

This is not a Sirius activation issue, but a bug on the head unit.

 

[tmcolegr]

Yes. It happened to me yesterday. I was listening to SXM, turned the truck off, then back on. When I turned it back on, no sound on SXM. I can change sources to FM/USB, but then cannot go back to SXM on the head unit. It resolved after the truck was turned off for a while. I did not have this issue previously. I suspect a bug in this new Sync release, which my truck just auto updated to recently. If this continues to happen regularly, it will become very annoying.

Yep that's a bug with 21020 along with Travel Link not working most of the time.

 

[Radioman]

Yes. It happened to me yesterday. I was listening to SXM, turned the truck off, then back on. When I turned it back on, no sound on SXM. I can change sources to FM/USB, but then cannot go back to SXM on the head unit. It resolved after the truck was turned off for a while. I did not have this issue previously. I suspect a bug in this new Sync release, which my truck just auto updated to recently. If this continues to happen regularly, it will become very annoying.

The same thing is now happening to me.

Ford: Are you listening????

 

[UofMEngineer]

Ford: Are you listening????

Your best bet is: [email protected] and/or the usual customer service routes.

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