A word to the wise if your 2021 order was cancelled.

[raytwntrvlr]

So back in August I ordered a new Ranger. A couple months later the deal was canceled by Ford and rolled into a 2022 order. No further information received after the notice. Not knowing when, if ever, my new truck would be available, I started a search for a truck as close to my needs as I could find. After many weeks of prowling the dealers within a couple hundred miles, I found a great one only 10 miles away. It was to be delivered to the dealer within a week. I put money down to hold it for me. The price on the dealer's website was to be MSRP of $33,265-dealer rebate of $483 and -Ford rebate of $500. = $32,282.

A few days later the salesman called to say the truck was being detailed and would be ready to go. I went the next day to pick it up. I had decided to go with a large down payment and the 0%, 36 month finance. The sales guy took my credit info and disappeared for what seemed like a long time. My income is good and my credit score is about 835.

When he returned he had a one page sale agreement containing the purchase details. It was different than the dealer website numbers: Selling price $34,265 - unspecified rebate of $2500 = $31,765. Over $500 less!

That seemed like a great deal for me. So, next, I was located in a waiting area for about an hour before the "finance guy" came to get me. After signing numerous docs, I was handed a folder containing all my copies and congratulated on my purchase. I drove my new truck home and was very happy.
Until I started worrying about the $2500 rebate. I went back the next day to make sure I qualified for this mysterious, unexpected rebate. After much double speak and acting dumb about it by the sales guy, I finally learned from the sales manager that I was entitled to an additional $2000 rebate from Ford due to the cancelled order. Only later when I got home did the true situation come into focus.

The deal probably should have been: MSRP $33,265 -$500 Ford rebate and -$2000 Ford rebate = $30,765. Not to mention the dealer rebate of $483 which had vanished.

Bottom line is the dealer profited almost $1500 by concealing the extra $2000 Ford rebate I qualified for. IMHO that's totally unethical. Illegal? I don't know.
Question: How do you know a dealer is lying to you? Yeah, we all know... His lips are moving.

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[Hickesy]

So back in August I ordered a new Ranger. A couple months later the deal was canceled by Ford and rolled into a 2022 order. No further information received after the notice. Not knowing when, if ever, my new truck would be available, I started a search for a truck as close to my needs as I could find. After many weeks of prowling the dealers within a couple hundred miles, I found a great one only 10 miles away. It was to be delivered to the dealer within a week. I put money down to hold it for me. The price on the dealer's website was to be MSRP of $33,265-dealer rebate of $483 and -Ford rebate of $500. = $32,282.

A few days later the salesman called to say the truck was being detailed and would be ready to go. I went the next day to pick it up. I had decided to go with a large down payment and the 0%, 36 month finance. The sales guy took my credit info and disappeared for what seemed like a long time. My income is good and my credit score is about 835.

When he returned he had a one page sale agreement containing the purchase details. It was different than the dealer website numbers: Selling price $34,265 - unspecified rebate of $2500 = $31,765. Over $500 less!

That seemed like a great deal for me. So, next, I was located in a waiting area for about an hour before the "finance guy" came to get me. After signing numerous docs, I was handed a folder containing all my copies and congratulated on my purchase. I drove my new truck home and was very happy.
Until I started worrying about the $2500 rebate. I went back the next day to make sure I qualified for this mysterious, unexpected rebate. After much double speak and acting dumb about it by the sales guy, I finally learned from the sales manager that I was entitled to an additional $2000 rebate from Ford due to the cancelled order. Only later when I got home did the true situation come into focus.

The deal probably should have been: MSRP $33,265 -$500 Ford rebate and -$2000 Ford rebate = $30,765. Not to mention the dealer rebate of $483 which had vanished.

Bottom line is the dealer profited almost $1500 by concealing the extra $2000 Ford rebate I qualified for. IMHO that's totally unethical. Illegal? I don't know.
Question: How do you know a dealer is lying to you? Yeah, we all know... His lips are moving.

I got emailed a great offer. Went in a couple of days later. Dealer showed me the price. I was "what happened to the email deal.?" "Ah, see, that was a 24-hour offer only." Still got a decent price but they're crooks. Almost comically so...

 

[halligan1201]

So back in August I ordered a new Ranger. A couple months later the deal was canceled by Ford and rolled into a 2022 order. No further information received after the notice. Not knowing when, if ever, my new truck would be available, I started a search for a truck as close to my needs as I could find. After many weeks of prowling the dealers within a couple hundred miles, I found a great one only 10 miles away. It was to be delivered to the dealer within a week. I put money down to hold it for me. The price on the dealer's website was to be MSRP of $33,265-dealer rebate of $483 and -Ford rebate of $500. = $32,282.

A few days later the salesman called to say the truck was being detailed and would be ready to go. I went the next day to pick it up. I had decided to go with a large down payment and the 0%, 36 month finance. The sales guy took my credit info and disappeared for what seemed like a long time. My income is good and my credit score is about 835.

When he returned he had a one page sale agreement containing the purchase details. It was different than the dealer website numbers: Selling price $34,265 - unspecified rebate of $2500 = $31,765. Over $500 less!

That seemed like a great deal for me. So, next, I was located in a waiting area for about an hour before the "finance guy" came to get me. After signing numerous docs, I was handed a folder containing all my copies and congratulated on my purchase. I drove my new truck home and was very happy.
Until I started worrying about the $2500 rebate. I went back the next day to make sure I qualified for this mysterious, unexpected rebate. After much double speak and acting dumb about it by the sales guy, I finally learned from the sales manager that I was entitled to an additional $2000 rebate from Ford due to the cancelled order. Only later when I got home did the true situation come into focus.

The deal probably should have been: MSRP $33,265 -$500 Ford rebate and -$2000 Ford rebate = $30,765. Not to mention the dealer rebate of $483 which had vanished.

Bottom line is the dealer profited almost $1500 by concealing the extra $2000 Ford rebate I qualified for. IMHO that's totally unethical. Illegal? I don't know.
Question: How do you know a dealer is lying to you? Yeah, we all know... His lips are moving.

Seems like they did give you the Ford $2000. And the Ford $500. That's the $2500 you mentioned. I'm wondering why they added $1000 to the sale price; you started with $33265 and bought it at $34265. That 1k plus the $480 dealer incentive (which probably got dropped because of the $2000 rebate) gets you to the $1500 you feel like they beat you out of. Did they explain the price increase?

 

[Dahveed]

Seems like they did give you the Ford $2000. And the Ford $500. That's the $2500 you mentioned. I'm wondering why they added $1000 to the sale price; you started with $33265 and bought it at $34265. That 1k plus the $480 dealer incentive (which probably got dropped because of the $2000 rebate) gets you to the $1500 you feel like they beat you out of. Did they explain the price increase?

I wonder if it wasn't Ford Credit financing. My local dealer's website shows "Price includes $1000 discount for financing through Ford Credit" or something to that effect.

 

[Trigganometry]

Think it depends if you use your coupon from Motel 8!

 

[Pinbalz]

So back in August I ordered a new Ranger. A couple months later the deal was canceled by Ford and rolled into a 2022 order. No further information received after the notice. Not knowing when, if ever, my new truck would be available, I started a search for a truck as close to my needs as I could find. After many weeks of prowling the dealers within a couple hundred miles, I found a great one only 10 miles away. It was to be delivered to the dealer within a week. I put money down to hold it for me. The price on the dealer's website was to be MSRP of $33,265-dealer rebate of $483 and -Ford rebate of $500. = $32,282.

A few days later the salesman called to say the truck was being detailed and would be ready to go. I went the next day to pick it up. I had decided to go with a large down payment and the 0%, 36 month finance. The sales guy took my credit info and disappeared for what seemed like a long time. My income is good and my credit score is about 835.

When he returned he had a one page sale agreement containing the purchase details. It was different than the dealer website numbers: Selling price $34,265 - unspecified rebate of $2500 = $31,765. Over $500 less!

That seemed like a great deal for me. So, next, I was located in a waiting area for about an hour before the "finance guy" came to get me. After signing numerous docs, I was handed a folder containing all my copies and congratulated on my purchase. I drove my new truck home and was very happy.
Until I started worrying about the $2500 rebate. I went back the next day to make sure I qualified for this mysterious, unexpected rebate. After much double speak and acting dumb about it by the sales guy, I finally learned from the sales manager that I was entitled to an additional $2000 rebate from Ford due to the cancelled order. Only later when I got home did the true situation come into focus.

The deal probably should have been: MSRP $33,265 -$500 Ford rebate and -$2000 Ford rebate = $30,765. Not to mention the dealer rebate of $483 which had vanished.

Bottom line is the dealer profited almost $1500 by concealing the extra $2000 Ford rebate I qualified for. IMHO that's totally unethical. Illegal? I don't know.
Question: How do you know a dealer is lying to you? Yeah, we all know... His lips are moving.

Weird it was cancelled. Ordered my Lariat Tremor on 9/29/21 took delivery 12/31/21. Love it. I got the 2500 as well in rebates.

 

[Langwilliams]

My old eyes are struggling to follow your numbers but remember sometimes when you take a incentive like 0% financing you no longer qualify for some rebates. Sometimes the deal is $XXX rebate OR special financing.

Just a thought.

 

[BrassSlinger]

My old eyes are struggling to follow your numbers but remember sometimes when you take a incentive like 0% financing you no longer qualify for some rebates. Sometimes the deal is $XXX rebate OR special financing.

Just a thought.

This is correct,pick the best value of the two

 

[NeptuneRanger]

Go with your first impression. You got a Ranger only 10 miles away and paid less than you thought. If you would have questioned it at the time of purchase you might have negotiated down the purchase price maybe 500 or so. The reality is these are not normal times, you spent weeks finding this truck right next door. Your other option is to buy far away and drive home spending that 1,500 in plane fare, gas and time. Go enjoy the truck !!

 

[Mirage775]

That's strange...? I ordered my '21 in August too and 6 weeks later, I took ownership of it. My crappy dealer said that I could've waited until October to order a '21, but I think that was yet another lie. Glad I got mine though. Sucks what I've been reading about some dealers lately...

 

[raytwntrvlr]

I Apologize for being so long-winded with my OP. The point I wanted to make is ... If you are due a $2000 rebate, don't let a slick dealer scam it away.
That being said, I love my new Ranger and no matter what, I'm a happy camper.
Thanks to all for the thoughtful replies.

 

[raytwntrvlr]

Go with your first impression. You got a Ranger only 10 miles away and paid less than you thought. If you would have questioned it at the time of purchase you might have negotiated down the purchase price maybe 500 or so. The reality is these are not normal times, you spent weeks finding this truck right next door. Your other option is to buy far away and drive home spending that 1,500 in plane fare, gas and time. Go enjoy the truck !!

Solid point, Indeed. Think I will.

 

[jflogerzi]

I Apologize for being so long-winded with my OP. The point I wanted to make is ... If you are due a $2000 rebate, don't let a slick dealer scam it away.
That being said, I love my new Ranger and no matter what, I'm a happy camper.
Thanks to all for the thoughtful replies.

Yea that does suck for sure I think story is serving as a PSA or warning so others don't get screwed on what was owed to him.

 

[raytwntrvlr]

Just a follow up to my original post. After sending off an email stating my thoughts on this "deal"...
I received a check today for $1000.

Case closed.

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