Fomocodt
Active Member
- Thread starter
- #1
This is my experience of the ordering process combined with dates. Wanted to post this so people could get a feel for what it has been like ordering during the chip shortage of 2021. Background, I have a little more inside knowledge than most as I work at the ford dealer that I ordered with. I ordered a 21 Ranger Tremor in Cactus Gray with added factory bed liner and tow package.
April 27, 2021 - went into sales manager's office, sat down and built my ranger out on the order sheet with him. Order was sent in and I got a printout of my build sheet with pricing (D-plan)
April 29, 2021 - got confirmation of my order through ford and got my VIN. Was scheduled for week of June 14th as of this day.
May 2021 - Ranger plant was shut down for 2 weeks during this month. Unfortunately even from the dealer side I was unable to see any updates on the sales locater about if my build date pushed back at all.
May 31, 2021 - ranger plant opened back up and confirmed that my build date was pushed back 2 additional weeks, assuming everything got pushed back due to the closure, so this was expected. New build date was week of June 28th.
June 14, 2021 - My build week updated to build day of June 2! YAY!!! I was excited to get a build date and be able to see on the customer order tracking that progress towards it was being made. I also got a window sticker at this time in our dealer OASIS page and could finally pull my truck up in the workshop manual. I will say I was slightly worried about it being built on a Friday before a holiday weekend, especially as that particular day I had 2 brand new trucks (both less than 30 miles on odometer) which had electrical issues due to improper assembly at the factory causing wires to become crushed and shorting various circuits. These were on f150's so totally different plant, but still concerning.
July 5, 2021 - Got notice on dealer site that my truck was built, at this point I believe it was just awaiting the spray in Bed liner. The customer order tracking site said still in progress so I assume they had finishing touches to put on it.
July 9, 2021 - Dealer website changed status to shipped! Got an estimated ETA from the customer order tracking site of delivery to my dealer from July 28-August 3. This is slightly problematic as I am going on a trip the 29th and would not return until the 3rd and would love to be able to drive this truck on the trip. I was informed by my sales manager that we could send someone to grab the car from the depot assuming it shows up prior to then.
July 12, 2021 - A sales associate who was previously a technician I worked with hooked me up with the rail car # and shipping info and I spent a good portion of my morning at work calling into the automated system attempting to read my railcar number to the locator with the automated voice detection software constantly mistaking my "C" for a "B" and "T" for an "E". Found last update was in Wallbridge Ohio Saturday morning, so it has left the manufacturing plant and is on its way to Houston!
My next update will be flooding the forums with pictures of my new truck and I am happy to have the waiting game done. All in all a little over 3 months from order to delivery assuming all dates hold, my first ordered vehicle ever and I cannot wait to get outside with the thing. Good luck to all of y'all ordering and may the manufacturing gods be on your side!
April 27, 2021 - went into sales manager's office, sat down and built my ranger out on the order sheet with him. Order was sent in and I got a printout of my build sheet with pricing (D-plan)
April 29, 2021 - got confirmation of my order through ford and got my VIN. Was scheduled for week of June 14th as of this day.
May 2021 - Ranger plant was shut down for 2 weeks during this month. Unfortunately even from the dealer side I was unable to see any updates on the sales locater about if my build date pushed back at all.
May 31, 2021 - ranger plant opened back up and confirmed that my build date was pushed back 2 additional weeks, assuming everything got pushed back due to the closure, so this was expected. New build date was week of June 28th.
June 14, 2021 - My build week updated to build day of June 2! YAY!!! I was excited to get a build date and be able to see on the customer order tracking that progress towards it was being made. I also got a window sticker at this time in our dealer OASIS page and could finally pull my truck up in the workshop manual. I will say I was slightly worried about it being built on a Friday before a holiday weekend, especially as that particular day I had 2 brand new trucks (both less than 30 miles on odometer) which had electrical issues due to improper assembly at the factory causing wires to become crushed and shorting various circuits. These were on f150's so totally different plant, but still concerning.
July 5, 2021 - Got notice on dealer site that my truck was built, at this point I believe it was just awaiting the spray in Bed liner. The customer order tracking site said still in progress so I assume they had finishing touches to put on it.
July 9, 2021 - Dealer website changed status to shipped! Got an estimated ETA from the customer order tracking site of delivery to my dealer from July 28-August 3. This is slightly problematic as I am going on a trip the 29th and would not return until the 3rd and would love to be able to drive this truck on the trip. I was informed by my sales manager that we could send someone to grab the car from the depot assuming it shows up prior to then.
July 12, 2021 - A sales associate who was previously a technician I worked with hooked me up with the rail car # and shipping info and I spent a good portion of my morning at work calling into the automated system attempting to read my railcar number to the locator with the automated voice detection software constantly mistaking my "C" for a "B" and "T" for an "E". Found last update was in Wallbridge Ohio Saturday morning, so it has left the manufacturing plant and is on its way to Houston!
My next update will be flooding the forums with pictures of my new truck and I am happy to have the waiting game done. All in all a little over 3 months from order to delivery assuming all dates hold, my first ordered vehicle ever and I cannot wait to get outside with the thing. Good luck to all of y'all ordering and may the manufacturing gods be on your side!
Sponsored