- Banned
- #1,666
You have the patience of Job. God speed in your endevorUpdate, I picked up my truck this past Thursday after the latest fix attempt. The dealership replaced the oil separator assembly and also attempted to fix the AC for the 3rd time. All I can say is I am extremely disappointed. First the AC, they claimed that the refrigerant was very low and they filled it up. I asked them if they identified and fixed the leak and they told me they could not find a leak. So after having to refill the refrigerant on subsequent visits, they don't understand that it must be going somewhere? It has been cold here and I am sure that when it gets warmer, I will be without AC yet again. On to the latest fuel in oil fix attempt, after ~150 miles, the oil level is already 1/2 way between the max hole and the twist, which seems worse than ever, as it usually took 400-500 miles to reach that level. About the same level as the 12% fuel dilution sample (500 miles on oil). I monitor several parameters with the Torque app, including the Long Term Fuel Trims. I was quite alarmed to see that the fuel trims were very high and that it bounced around between 11-16 at idle. To me, this would indicate unmetered air in the system and since they just basically replaced the PCV system, I thought they must have not gotten something sealed up properly. After calling the dealership, their tech said this was perfectly normal and that it was due to the adaptive learning process and should be back to normal in 1000 - 2000 miles. Maybe, but I am skeptical. My mileage has also taken an even further nose-dive, as I have been averaging 15.6mpg since picking it up, by far the worst mileage I have aver gotten. Moving on, they said they would give me all the paperwork that has been stacking up, dating back to last September, and that they would include the last 2 oil sample reports including the sample from the 5,000+ miles on the oil that the Field Service Engineer requested. So it turns out that they lost the service records and that they cannot find them in the system, including the last 2 oil sample reports. There is also no record of when the Field Service Engineer and a tech from Ford (Michigan?) travelled to my dealership and ran several tests on my truck. They actually took an oil sample back to Ford........whatever or wherever that means? They said they would do their best to find them, but for the oil sample reports, Ford has no obligation to share those with me. My guestimate based on 3 previous samples, is that the 5,000+ miles sample would be near 20%. The lowest sample I have had to date is 12%, which was taken with only 500 miles on the oil. Sorry for the long-winded post, this whole ordeal has me questioning my lifelong devotion to the blue Oval.
Sponsored