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SYNC update

Phantomfixer

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After having several Ford trucks with sync I've learned that if your sync system happens to work, somewhat like it should, just leave well enough alone and forget the updates.These updates don't seem to add any new features or create any fixes to existing issues so be happy with what you have and don't invite more problems
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VegasP11

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After one of the updates my phone wouldn't connect to the BT in the truck. I had to delete the phone from the SYNC menu and also delete "Ford Ranger" from the BT on my phone. Went back in and paired the phone to SYNC and has been fine ever since.
 

SILK

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OP, one thing you could try if you haven't already is to reapply the update. Reformat your USB stick so it wipes everything and then copy over the update fresh. Then stick it back in and let it do its thing as if you didn't already update.

I've seen other posts where the update didn't fully install all parts of an update even though it says it's done. That would make sense as to why most of Sync works, but voice commands don't. It sounds like you're having further issues so maybe this won't work, but it's worth a shot. If THAT fails, you could try it again on a different, freshly formatted USB stick. Or maybe even better yet, do it via Wifi to rule out the USB stick altogether if possible.
 

AzureRanger

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Ford says I have update v. 3.4.23088 available, but when I downloaded the update, it was still v. 3.4.22251. Anyone else seeing that 3.4.23088 is available?
 


subquark

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I did the update for my XL today, of course, the confirmation file won't upload, but the rest was easy. Last version was 3.4.22200 back on October 27th and this one is 3.4.22251.

Now mine is the 4" unProductivity screen that only lets me make phone calls and see the backup camera.

My date is still wrong though, derr, it's a day ahead but may fix itself if I go further than 1.6 miles to the dump and IF I turn on location on my phone.

Anyway ... did the USB method with the truck running and it took about 10 minutes.

start Soupie, wrong date, bah, insert USB
IMG_20230501_140613536_HDR.webp


first message after 20 seconds, then on for about 8 or 9 minutes
IMG_20230501_140652107_HDR.jpg


next message
IMG_20230501_141126763_HDR.webp


screen goes blank for about 15 seconds
IMG_20230501_141131928_HDR.webp


logo comes up
IMG_20230501_141139799_HDR.webp


normal screen is back, still wrong date
IMG_20230501_141313724_HDR.jpg


then this came up when I went looking for update info, on for about 15 seconds
IMG_20230501_141204297_HDR.webp


then this one

IMG_20230501_141214746_HDR.jpg


then looked for system info

IMG_20230501_141242295_HDR.webp

IMG_20230501_141247322_HDR.jpg


ford fail, again ...

1682969663954.png


My previous update is here: https://www.ranger5g.com/forum/threads/sync-3-4-21194-update.22165/post-491058
 

AzScorpion

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I did the update for my XL today, of course, the confirmation file won't upload, but the rest was easy. Last version was 3.4.22200 back on October 27th and this one is 3.4.22251.

Now mine is the 4" unProductivity screen that only lets me make phone calls and see the backup camera.

My date is still wrong though, derr, it's a day ahead but may fix itself if I go further than 1.6 miles to the dump and IF I turn on location on my phone.

Anyway ... did the USB method with the truck running and it took about 10 minutes.

start Soupie, wrong date, bah, insert USB
IMG_20230501_140613536_HDR.webp


first message after 20 seconds, then on for about 8 or 9 minutes
IMG_20230501_140652107_HDR.jpg


next message
IMG_20230501_141126763_HDR.webp


screen goes blank for about 15 seconds
IMG_20230501_141131928_HDR.webp


logo comes up
IMG_20230501_141139799_HDR.webp


normal screen is back, still wrong date
IMG_20230501_141313724_HDR.jpg


then this came up when I went looking for update info, on for about 15 seconds
IMG_20230501_141204297_HDR.webp


then this one
IMG_20230501_141214746_HDR.jpg


then looked for system info
IMG_20230501_141242295_HDR.webp

IMG_20230501_141247322_HDR.jpg


ford fail, again ...
1682969663954.png


My previous update is here: https://www.ranger5g.com/forum/threads/sync-3-4-21194-update.22165/post-491058
David, that's crazy you're still having trouble with this. You'd think by now Ford could get their Sync to function properly. I have one last idea that might just work. o_O

1682970453638.png
 

Old Norm

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Ford says I have update v. 3.4.23088 available, but when I downloaded the update, it was still v. 3.4.22251. Anyone else seeing that 3.4.23088 is available?
If you don't have navigation it will only update to 3.4.22251 even though you installed the 3.4.23088 update.
 

Old Norm

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I did the update for my XL today, of course, the confirmation file won't upload, but the rest was easy. Last version was 3.4.22200 back on October 27th and this one is 3.4.22251.

Now mine is the 4" unProductivity screen that only lets me make phone calls and see the backup camera.

My date is still wrong though, derr, it's a day ahead but may fix itself if I go further than 1.6 miles to the dump and IF I turn on location on my phone.

Anyway ... did the USB method with the truck running and it took about 10 minutes.

start Soupie, wrong date, bah, insert USB
IMG_20230501_140613536_HDR.jpg


first message after 20 seconds, then on for about 8 or 9 minutes
IMG_20230501_140652107_HDR.jpg


next message
IMG_20230501_141126763_HDR.jpg


screen goes blank for about 15 seconds
IMG_20230501_141131928_HDR.jpg


logo comes up
IMG_20230501_141139799_HDR.jpg


normal screen is back, still wrong date
IMG_20230501_141313724_HDR.jpg


then this came up when I went looking for update info, on for about 15 seconds
IMG_20230501_141204297_HDR.jpg


then this one
IMG_20230501_141214746_HDR.jpg


then looked for system info
IMG_20230501_141242295_HDR.jpg

IMG_20230501_141247322_HDR.jpg


ford fail, again ...
1682969663954.png


My previous update is here: https://www.ranger5g.com/forum/threads/sync-3-4-21194-update.22165/post-491058
I was told by Ford that the confirmation upload is no longer available. You'd think they would change their instructions by now to eliminate that step.
 

Old Norm

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A little off topic. Is anyone else's software updates disabled? Although I have software updates enabled on the truck my dashboard at Ford.com says it is disabled.
 

subquark

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A little off topic. Is anyone else's software updates disabled? Although I have software updates enabled on the truck my dashboard at Ford.com says it is disabled.
I just logged back in to my online account at Ford.com and mine shows disabled too! =(

1682971894583.png


And on my Ford App, I couldn't find it.

I then went to the truck and it is enabled there. Is your wi-fi also turned on?

IMG_20230501_160328673.jpg


IMG_20230501_160342395.jpg


IMG_20230501_160549260.jpg



yah, still wrong date ...
IMG_20230501_160351565.jpg


1682971773669.jpeg
 

AzureRanger

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A little off topic. Is anyone else's software updates disabled? Although I have software updates enabled on the truck my dashboard at Ford.com says it is disabled.
Yep. Second time this has happened.
 

AzureRanger

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I was told by Ford that the confirmation upload is no longer available. You'd think they would change their instructions by now to eliminate that step.
Well that sucks. Ford still shows mine as 21194.....truck shows 22251.
 

subquark

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Well that sucks. Ford still shows mine as 21194.....truck shows 22251.
Same here, mine never updated and I'm parked close enough to the home router. It never did the one from late October and won't do either confirmation file for the two times I've done updates.

I figure the truck itself shows it, so if anything ever came up, I'm not worried about it.

And these aren't self-driving Teslas, so what could go wrong?

1682972774138.webp


1682972820828.webp
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