Just updated to Sync 3.4 on my Ranger 2019

[Anthony]

Updating mine now. Also an XLT SCrew 4x4. I’ll let you know how it turns out.

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[UofMEngineer]

Well that's where I am a bit confused. I was driving this time and a screen popped up that said it was going to restart and it need a key on/off. But, like I said I was driving and I could not read the entire dialog before the system shutdown. At that point I was close to home and basically turned off the truck after it rebooted (which was probably the first time actually but almost 1 hour in). But about that dialog...I know I read something about a key cycle.

If you recall, I tried loading it seperately and got a messgae about install compete and then it rebooted itself. But then the ISVU screen showed no Voice file.

AT this point I'm not sure what to do next....reload the map again or try loading just the file or punting.


EDIT: To be clear...how many restarts should I expect and when can I actually turn off the truck?

You should expect 2 automatic restarts. On initial plug in, the voice data is deleted and the first set of map chunks goes in with the license. It will then auto restart. Then the second set of map chunks go in, again followed by an auto restart. Finally, the last map chunk and 3 nav voice chunks go in. This time, when the install complete pop up is shown it will stay on screen. The system will not automatically restart itself after a few seconds.

 

[Geoff]

You should expect 2 automatic restarts. On initial plug in, the voice data is deleted and the first set of map chunks goes in with the license. It will then auto restart. Then the second set of map chunks go in, again followed by an auto restart. Finally, the last map chunk and 3 nav voice chunks go in. This time, when the install complete pop up is shown it will stay on screen. The system will not automatically restart itself after a few seconds.

Okay, thanks much. Your help IS appreciated!

 

[Rp930]

Maps aren't part of usual "system updates" you need to update maps seperately

Yes I know. I downloaded 1.19 previously but 3.3 still showed 1.18. I thought when I updated to 3.4 it would show 1.19.

 

[UofMEngineer]

Yup. Just confirmed. Climate controls are now missing after the update, and they were there prior. This is even after a master reset.

Any thoughts @UofMEngineer ?

Edit: it even shows the temp setting, but all controls are gone.

What all is the forscan fix for this again? Anyone have before and after configuration values? Only thing I can think of is there was some change made to handling of the config values for climate domain in 3.4 to cause it. I've never seen it happen myself to look into. You can report a bug using the bug reporter utility in 3.4 (in Settings under the Analytics & Diagnostics).

 

[Geoff]

Yes I know. I downloaded 1.19 previously but 3.3 still showed 1.18. I thought when I updated to 3.4 it would show 1.19.

It will show 119 if you reload 119 under 3.4.
But, you still have map 119 loaded, it's just that 3.4 isn't showing that because it was loaded under 3.3

 

[Anthony]

Both you and I have XLT S-Crew 4x4 and had the issue, whereas Clump has a Lariet and didn't have the issue. I realize it's probably reaching at this point but so far the commonality is XLT trim. Normally it wouldn't be a huge deal but without the climate button we have no control over the vents.

Just got done in my XLT SCrew 4x4. I’ve got climate.

Maybe it is something else? Do you have heated seats and if so do they show in the main screen? (I do and the controls for them show up)

 

[SafetyDan]

That is the scene while updating maps.

 

[Paul Moline]

Finally got home to install the update and it went without a hitch. Two restarts plus the restart after it finished opening and closing the door. Still have climate controls, maps were 118 before update and 118 after update. So I have a stupid question, is Waze supposed to work on the home screen now with Android Auto?

 

[demothus]

Just got done in my XLT SCrew 4x4. I’ve got climate.

Maybe it is something else? Do you have heated seats and if so do they show in the main screen? (I do and the controls for them show up)

I do not have heated seats...maybe there's a specific configuration in the XLT trim that isn't "jiving" with the update? The alternative is it's just a roll of the dice...

I have an appointment Monday to bring it in, the techs told me they've been having lots of issue with Ford updates (not specific to any vehicle) and actually have to spend several days getting "customized" update packages to fix everything.

 

[Rp930]

It will show 119 if you reload 119 under 3.4.
But, you still have map 119 loaded, it's just that 3.4 isn't showing that because it was loaded under 3.3

Thanks.

 

[JaysOnTheEDGE]

19 XLT with non heated seats lost my climate controls too, going to 3.4 it rebooted alot of times and the funny thing was after the 2nd reboot the climate icon was there but disappeared. Update was not ready for prime time

 

[Gizmokid2005]

I do not have heated seats...maybe there's a specific configuration in the XLT trim that isn't "jiving" with the update? The alternative is it's just a roll of the dice...

I have an appointment Monday to bring it in, the techs told me they've been having lots of issue with Ford updates (not specific to any vehicle) and actually have to spend several days getting "customized" update packages to fix everything.

I do not have heated seats either. I wonder if it's the higher-level trim and/or specific climate options that are triggering this.

What all is the forscan fix for this again? Anyone have before and after configuration values? Only thing I can think of is there was some change made to handling of the config values for climate domain in 3.4 to cause it. I've never seen it happen myself to look into. You can report a bug using the bug reporter utility in 3.4 (in Settings under the Analytics & Diagnostics).

I did sent in an "other" report for climate in the diags as I was going through things checking for any setting I may have missed.

I can try the update again and see if it does anything any different, but I wouldn't suspect it would?

I have noticed that since the update, sync takes *noticeably* longer to start up now when it first boots.

19 XLT with non heated seats lost my climate controls too, going to 3.4 it rebooted alot of times and the funny thing was after the 2nd reboot the climate icon was there but disappeared. Update was not ready for prime time

I don't recall ever seeing climate on mine, but I only saw one reboot.

 

[UofMEngineer]

19 XLT with non heated seats lost my climate controls too, going to 3.4 it rebooted alot of times and the funny thing was after the 2nd reboot the climate icon was there but disappeared. Update was not ready for prime time

There then gone makes me think there’s some unique configuration item that might be at fault. I know some recovered by toggling some config bits, just am not recalling the before/after.

 

[AzScorpion]

With this update are all you getting is just updated maps?

Maybe a dumb question but why go through all this trouble when you can just use your phone until Ford fixes this mess? I'm not touching this as I'm stressed out just reading all your posts. lol

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