SYNC update

[VAMike]

Now Software Updates Disabled has disappeared from my Ford.com Dashboard. But I still have the SYNC update listed even though I already updated it via USB. I asked my doctor, who drives a Tesla Model S, if if has ever had an update problem with his car. He said not that he remembers in the three years he has owned it. Are the Tesla software engineers that much smarter than Ford's?

No traditional auto manufacturer has ever managed to get consumer electronics right.

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[JoeC]

After seeing your post Robert, I checked the SYNC Build in the truck. It showed Build 22251 and that it was up to date. I then logged onto Ford's website. The website says my truck is up to date with Build 23088. So confused....

Well, I read this thread, and you guys made me look!
I found the same as Radioman; Truck says 3.4.22251, Website says 3.4.23088.
(AND the site doesn't give me any way to download 23088 to a USB, to update truck manually)
So, I'm adopting the attitude of others - if it ain't broke... worry about something else.
But daymn, Ford really ought to try to fix their update process.

 

[Old Norm]

Well, I read this thread, and you guys made me look!
I found the same as Radioman; Truck says 3.4.22251, Website says 3.4.23088.
(AND the site doesn't give me any way to download 23088 to a USB, to update truck manually)
So, I'm adopting the attitude of others - if it ain't broke... worry about something else.
But daymn, Ford really ought to try to fix their update process.

Do you have Navigation? If you don't have NAV you can only update to 3.4.22251. The 3.4.23088 update has the navigation files included. Here's the info directly from the upgrade autoinstall.lst file: ; SYNC3 Consumer Assembly Upgrade - Release 3.4.22251 - Only for NonNav/NonEU assemblies.

 

[Dgc333]

Well, I read this thread, and you guys made me look!
I found the same as Radioman; Truck says 3.4.22251, Website says 3.4.23088.
(AND the site doesn't give me any way to download 23088 to a USB, to update truck manually)
So, I'm adopting the attitude of others - if it ain't broke... worry about something else.
But daymn, Ford really ought to try to fix their update process.

Over on the CyanLabs forum there has been quite a discussion on 3.4.23088. it is bit for bit identical to 3.4.22251 and after it is installed it still says it is 3.4.22251.

General consensus is it is a screw up on Fords part and there is no 3.4.23088. CyanLabs is going to wait and see if Ford releases a real 3.4.23088 before they make it available.

 

[Radioman]

Over on the CyanLabs forum there has been quite a discussion on 3.4.23088. it is bit for bit identical to 3.4.22251 and after it is installed it still says it is 3.4.22251.

General consensus is it is a screw up on Fords part and there is no 3.4.23088. CyanLabs is going to wait and see if Ford releases a real 3.4.23088 before they make it available.

Thanks for the explanation Dave.

 

[JoeC]

Over on the CyanLabs forum there has been quite a discussion on 3.4.23088. it is bit for bit identical to 3.4.22251 and after it is installed it still says it is 3.4.22251.

General consensus is it is a screw up on Fords part and there is no 3.4.23088. CyanLabs is going to wait and see if Ford releases a real 3.4.23088 before they make it available.

Yes, also thanks for the info.
It's good to hear that the Ford website's version vs. my truck's version shouldn't be a concern right now.
Hopefully, SOMEDAY, Ford will figure out how to do all this update stuff, without confusing us costumers.
Thanks again.

 

[VAMike]

Yes, also thanks for the info.
It's good to hear that the Ford website's version vs. my truck's version shouldn't be a concern right now.
Hopefully, SOMEDAY, Ford will figure out how to do all this update stuff, without confusing us costumers.
Thanks again.

The number one way to avoid confusion is to just never look at any of this ever again. There's basically zero chance that ford will add any noticeable functionality to these sync units, and very little chance of bug fixes. So why obsess over the sync version?

 

[JoeC]

The number one way to avoid confusion is to just never look at any of this ever again. There's basically zero chance that ford will add any noticeable functionality to these sync units, and very little chance of bug fixes. So why obsess over the sync version?

Good point.
But, I do like to do what I can, to keep my $40,000 truck up to date.
It's just that they don't make it easy.

 

[Old Norm]

The Sync update number has been changed to 3.4.22251 on my Dashboard on Ford.com. The previous update 3.4.23088 is gone.

 

[NeilP]

The Sync update number has been changed to 3.4.22251 on my Dashboard on Ford.com. The previous update 3.4.23088 is gone.

Ford (SYNC) customer service called me today regarding my ESN issues & to verify that the problem had been corrected. While I had him on the phone I asked about the SYNC version 3.4.23088 disappearing from the web page. He said someone jumped the gun on the web page and that 3.4.22251 is the most up to date SYNC version and NA 2-21 is the most current navigation software.

 

[Old Norm]

Ford (SYNC) customer service called me today regarding my ESN issues & to verify that the problem had been corrected. While I had him on the phone I asked about the SYNC version 3.4.23088 disappearing from the web page. He said someone jumped the gun and that 3.4.22251 is the most up to date SYNC version and NA 2-21 is the most current navigation software.

I've installed 3.4.22251 several times via usb and never get the XML file. Do you suppose their programmers are still using Basic?

 

[Old Norm]

I just updated to SYNC version 3.4.23088 (no navigation) via usb, using Syn3 Updater. It updated and even changed the status of my vehicle on the Ford.com site to updated. I didn't need to upload an XML file (which wasn't created BTW).

 

[Fitzmotor]

After weeks waiting for a APIM that did not fix the truck, (the 2nd one) the tech finally re-updatad it with Ford tech support help and now it is functional, the comment was "Ford is having problems with the latest update"

The back counter guy said they have so many audio problems, he orders APIM's every week for many different models, he blames AER the audio vendor for Ford, I'm wondering if it's the tech that's the problem.

 

[Old Norm]

After weeks waiting for a APIM that did not fix the truck, (the 2nd one) the tech finally re-updatad it with Ford tech support help and now it is functional, the comment was "Ford is having problems with the latest update"

The back counter guy said they have so many audio problems, he orders APIM's every week for many different models, he blames AER the audio vendor for Ford, I'm wondering if it's the tech that's the problem.

New technology and undertrained techs seem to go together. I wonder if there will be an ASE certification for software update techs or EV techs in general.

 

[Old Norm]

New technology and undertrained techs seem to go together. I wonder if there will be an ASE certification for software update techs or EV techs in general.

Looks like there is.
ASE Announces New EV Standards, EV Testing and Certification Program

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