My Saga With The 10R80 (Will Update)

[Grish]

Oh man. That’s awful. I’d have already drove it through their showroom floor. You’ve got some hellacious patience. I’ve been ask to leave a two dealerships in the past.

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[JimG_AZ]

I had a similar experience when I brought my 2021 in for HVAC blend door issues. The service writers said pretty much he same thing as yours. If there's no codes, Ford won't pay for it, and the dealership would have to eat the time. Even though both your issue and my issue do not always throw codes, the dealership doesn't care. They are not going to get stuck with the bill for diagnosis. That was their priority, not the customer. When I spoke with the service manager, he basically said that I will have to wait until something breaks before they will fix it. In my case. it's a pain in the ass. The HVAC is still clicking, and it won't hold temperature properly. In your case, you could get killed.

My 10R80 is acting up when cold. It does seem like it's getting worse. Good luck to you getting your transmission fixed or replaced.

I have the same HVAC issue with my 2021. It is clicking away and the dealer says they could not reproduce the problem. Yea!! The service advisor told me that he needs the part to fail. So, since my 3/36 warranty runs out on 2/8/25, I made the decision to get the Ford premium care warranty through Granger. Besides the HVAC issue, my Ranger has been reliable. Still, something tells me that the extended warranty will pay off in the long run.

 

[ctechbob]

I have the same HVAC issue with my 2021. It is clicking away and the dealer says they could not reproduce the problem. Yea!! The service advisor told me that he needs the part to fail. So, since my 3/36 warranty runs out on 2/8/25, I made the decision to get the Ford premium care warranty through Granger. Besides the HVAC issue, my Ranger has been reliable. Still, something tells me that the extended warranty will pay off in the long run.

I just ponied up the $50 and bought a new actuator and replaced it. It is a minor pain in the ass, but less of a pain in the ass getting the dealer to warranty it. Especially by the time I make time to get the truck up there and deal with them. I have the extended warranty to cover it, but cost-benefit says do it myself and save the higher blood pressure.

 

[Dereku]

I like the way you think.

I lost a transmission too (cant say tranny, mechanic gave me an earfull) and I was ready to let it go. Still convinced my next new truck will be a 96 with a 4.9.

 

[underwhelmed]

I lost a transmission too (cant say tranny, mechanic gave me an earfull) and I was ready to let it go. Still convinced my next new truck will be a 96 with a 4.9.

I have found myself looking atlow mileage trucks at least 15 years old lately.

 

[5thranger]

I just ponied up the $50 and bought a new actuator and replaced it. It is a minor pain in the ass, but less of a pain in the ass getting the dealer to warranty it. Especially by the time I make time to get the truck up there and deal with them. I have the extended warranty to cover it, but cost-benefit says do it myself and save the higher blood pressure.

Quite the job isn't it?

 

[shovelhd]

I have the same HVAC issue with my 2021. It is clicking away and the dealer says they could not reproduce the problem. Yea!! The service advisor told me that he needs the part to fail. So, since my 3/36 warranty runs out on 2/8/25, I made the decision to get the Ford premium care warranty through Granger. Besides the HVAC issue, my Ranger has been reliable. Still, something tells me that the extended warranty will pay off in the long run.

I have an 8 year/125K ESP because of this issue and the transmission.

 

[AzScorpion]

Quite the job isn't it?

It's not all that bad but you'd better be nimble. lol You're laying on the floor with your head against the brake pedal and your legs hanging outside the cab. Oh, there isn't all that much room to get your hand/arm up there either so there's that too. I only took my actuator out and never replaced it. Living in AZ I only had to flip the arm twice a year and that was easy and I had it down to about 10 minutes start to finish.

 

[Dereku]

I have found myself looking atlow mileage trucks at least 15 years old lately.

Sad isnt it? But hard to beat the reliability.

 

[Superspirit]

Even though my ranger hasn't had trans problems yet. I'm not giving up my 340,000 mile 02 2500hd 8.1/allison 5spd. It's dead reliable. Just can't skip by a gas station. It will eat you out
Of house and home.

 

[PapaBill]

So this is gonna be a long one. Buckle up.

First off, I've worked for FoMoCo at two different plants in KY for over 13 years.

My 2021 Ranger XLT FX4 started having pretty severe rough shifting issues around 35,000 miles. I took it to the dealership where I purchased it, and they told me that was the nature of the trans, but that there was a strategy update. The update was done and the learning module tables were reset.

Around 45k, the problems were right back, as bad as ever. On top of that, the trans dropped itself into neutral when I was trying to get out of a parking lot fast in heavy traffic. Hit the gas, heard a bang, rolled forward. Stabbed the breaks, and had to put it in park before it would go back into drive. Really lucky I didn't get hit. I I did some research and found one of the TSB's (not the most current). I called the original dealer, and was told that they wouldn't even be able to look at it for 4-6 months. I drive a lot. I knew I couldn't wait that long.

I called another dealership closer to me that came recommended. Took it in with a copy of the TSB, and gave them all the info on what was happening. They had it for a couple of days, and called me saying that they installed a new strategy (again) and reset the tables.

Around 2.5k later, the same problems and then some new ones. The shifts were harder, and the trans was hunting for gears. It didn't want to go into 10th, like it was stuck in 9th on the interstate. It would also stay in 10th and "lug" at low speeds (around 30-35mph). Stop and go rush hour traffic was a nightmare. Sudden stops would cause it to slam into lower gears, and sudden acceleration would do the same.

Took it back to the 2nd dealership, explaining what was going on. They performed the second step of the TSB (replacement/repair of the Valve body assembly). Along with clearing the tables for a relearn.

During all previous relearn periods, the truck shifted reasonably, definitely not smooth, but acceptably. This time was different. After around 500 miles, the trans started slamming into gears worse than before. Not as frequently, but significantly more violent. Also, the truck dropped out of gear into neutral again.

Back to the same (2nd) dealership. Two of the service writers stared at their PC monitor for around 10 minutes while I stood there waiting. Finally, one said "well the truck isn't showing any DTC's and we can't replicate your symptoms, so there's nothing we can do." I had already talked through the most current TSB, to make sure they knew about the next step. The updated CDF drum and bushing.

I asked if the truck had shown any codes before, and they said no. I asked if not, then why had they removed the valve body and reset the tables. They told me because they knew about that issue, and it was a courtesy. They claimed that Ford wouldn't pay for the warranty work without DTC's/replicated symptoms. I left the Ranger there.

I called the Union Dealer Liaison rep at my plant, who told me to call the Detroit Quality Claims Office. After a 45 minute conversation, the only thing they could tell me to do was take it to a different dealership. The whole TSB process would have to be started over.

The very next day, I get a call saying my truck was ready to be picked up. I asked what they had found and done. Their response was that they AGAIN resent the learning tables, the trans tech couldn't replicate my symptoms. I drove to the dealership, a conversation over the phone wouldn't cut it.

They said there was nothing else they could do, there were no DTC's and they couldn't replicate my symptoms. I argued with them for around 40 minutes, got nowhere. I told them to give me the truck, was left standing there, and then told by a different service writer that they were having trouble finding my vehicle. 15 minutes go by. Finally they found it, left with the paperwork and keys in the driver's seat.

The service writer who drove it up could tell that I had completely hit my limit, and told me that he himself felt it shift hard driving it through the lot. He gave me his cell number, and told me to text him through the weekend with updates on how it was driving.

Next day, the wrench/powertrain light pops up on the IP, and the truck won't go over 55mph. It's slamming into gears like someone is hitting it with a sledgehammer. Notifications are popping up on my phone. I text the service writer and he tells me to bring it back in.

I drop it off, get a call two days later, and the wrench/powertrain light is gone. No DTC'S. Symptoms can't be replicated. They resent the tables as a courtesy.

I show up at the dealership demanding to talk to the service manager. He has no answers. Nothing he can do.

A few days later, the wrench/powertrain light AND the check engine light turn on, and it goes into limp mode. AutoZone scanner shows code P0235.

I take it to another dealership (3rd). They won't even look at it because someone else has worked on it.

It's now sitting at the original dealership where I bought it, having to start the whole process over.

I have less than 5,000 miles left on the powertrain warranty.

I'm a 13 year Ford employee, and I can't even get known issues covered under warranty. God help a regular customer. This is the last new Ford I'll ever buy.

 

[PapaBill]

So this is gonna be a long one. Buckle up.

First off, I've worked for FoMoCo at two different plants in KY for over 13 years.

My 2021 Ranger XLT FX4 started having pretty severe rough shifting issues around 35,000 miles. I took it to the dealership where I purchased it, and they told me that was the nature of the trans, but that there was a strategy update. The update was done and the learning module tables were reset.

Around 45k, the problems were right back, as bad as ever. On top of that, the trans dropped itself into neutral when I was trying to get out of a parking lot fast in heavy traffic. Hit the gas, heard a bang, rolled forward. Stabbed the breaks, and had to put it in park before it would go back into drive. Really lucky I didn't get hit. I I did some research and found one of the TSB's (not the most current). I called the original dealer, and was told that they wouldn't even be able to look at it for 4-6 months. I drive a lot. I knew I couldn't wait that long.

I called another dealership closer to me that came recommended. Took it in with a copy of the TSB, and gave them all the info on what was happening. They had it for a couple of days, and called me saying that they installed a new strategy (again) and reset the tables.

Around 2.5k later, the same problems and then some new ones. The shifts were harder, and the trans was hunting for gears. It didn't want to go into 10th, like it was stuck in 9th on the interstate. It would also stay in 10th and "lug" at low speeds (around 30-35mph). Stop and go rush hour traffic was a nightmare. Sudden stops would cause it to slam into lower gears, and sudden acceleration would do the same.

Took it back to the 2nd dealership, explaining what was going on. They performed the second step of the TSB (replacement/repair of the Valve body assembly). Along with clearing the tables for a relearn.

During all previous relearn periods, the truck shifted reasonably, definitely not smooth, but acceptably. This time was different. After around 500 miles, the trans started slamming into gears worse than before. Not as frequently, but significantly more violent. Also, the truck dropped out of gear into neutral again.

Back to the same (2nd) dealership. Two of the service writers stared at their PC monitor for around 10 minutes while I stood there waiting. Finally, one said "well the truck isn't showing any DTC's and we can't replicate your symptoms, so there's nothing we can do." I had already talked through the most current TSB, to make sure they knew about the next step. The updated CDF drum and bushing.

I asked if the truck had shown any codes before, and they said no. I asked if not, then why had they removed the valve body and reset the tables. They told me because they knew about that issue, and it was a courtesy. They claimed that Ford wouldn't pay for the warranty work without DTC's/replicated symptoms. I left the Ranger there.

I called the Union Dealer Liaison rep at my plant, who told me to call the Detroit Quality Claims Office. After a 45 minute conversation, the only thing they could tell me to do was take it to a different dealership. The whole TSB process would have to be started over.

The very next day, I get a call saying my truck was ready to be picked up. I asked what they had found and done. Their response was that they AGAIN resent the learning tables, the trans tech couldn't replicate my symptoms. I drove to the dealership, a conversation over the phone wouldn't cut it.

They said there was nothing else they could do, there were no DTC's and they couldn't replicate my symptoms. I argued with them for around 40 minutes, got nowhere. I told them to give me the truck, was left standing there, and then told by a different service writer that they were having trouble finding my vehicle. 15 minutes go by. Finally they found it, left with the paperwork and keys in the driver's seat.

The service writer who drove it up could tell that I had completely hit my limit, and told me that he himself felt it shift hard driving it through the lot. He gave me his cell number, and told me to text him through the weekend with updates on how it was driving.

Next day, the wrench/powertrain light pops up on the IP, and the truck won't go over 55mph. It's slamming into gears like someone is hitting it with a sledgehammer. Notifications are popping up on my phone. I text the service writer and he tells me to bring it back in.

I drop it off, get a call two days later, and the wrench/powertrain light is gone. No DTC'S. Symptoms can't be replicated. They resent the tables as a courtesy.

I show up at the dealership demanding to talk to the service manager. He has no answers. Nothing he can do.

A few days later, the wrench/powertrain light AND the check engine light turn on, and it goes into limp mode. AutoZone scanner shows code P0235.

I take it to another dealership (3rd). They won't even look at it because someone else has worked on it.

It's now sitting at the original dealership where I bought it, having to start the whole process over.

I have less than 5,000 miles left on the powertrain warranty.

I'm a 13 year Ford employee, and I can't even get known issues covered under warranty. God help a regular customer. This is the last new Ford I'll ever buy.

 

[THPOOKYCAT]

The no DTC is pure BS. See the attached first page of the latest TSB. Note the circled section. It says must have at least one of the conditions. Nothing states it has to have codes in addition to other conditions. My transmission was replaced after the first two steps of the TSB and it never had any codes. All TSB steps and the replacement of the transmission were based on shifting issues and not codes. I’d rub that in the service manager’s face if it were me. And the general manager too.

Oh did I ever. I've read through the TSB more times than I can remember.

The no DTC is pure BS. See the attached first page of the latest TSB. Note the circled section. It says must have at least one of the conditions. Nothing states it has to have codes in addition to other conditions. My transmission was replaced after the first two steps of the TSB and it never had any codes. All TSB steps and the replacement of the transmission were based on shifting issues and not codes. I’d rub that in the service manager’s face if it were me. And the general manager too.

I agree. Unfortunately all the service writer had to say was that they weren't feeling the hard shifts/couldn't replicate my symptoms, and "couldn't find any codes".

I have found myself looking atlow mileage trucks at least 15 years old lately.

So have I. I've been looking at late 80's - mid 90's.

 

[THPOOKYCAT]

It's not all that bad but you'd better be nimble. lol You're laying on the floor with your head against the brake pedal and your legs hanging outside the cab. Oh, there isn't all that much room to get your hand/arm up there either so there's that too. I only took my actuator out and never replaced it. Living in AZ I only had to flip the arm twice a year and that was easy and I had it down to about 10 minutes start to finish.

Years ago I had a 2005 Focus ST 5speed. The little cable broke somewhere in the dash. Instead of running a new cable, I did the same as you and moved the direction as needed. It was on the upper right driver side under the dash. I found one of the coolest little things that some Ford engineer must have thought up. If I pulled the air direction knob out of the dash, the back of the knob was designed to work as a key to manually move the arm under the dash. Dual purpose/redundancy is awesome.

 

[THPOOKYCAT]

Sounds like they are actually under Mary Barra's( GMCorp CEO) thumb.
Same crap GM pulls.
Hope like the dickens Nobody else has this problem.
Typical of Some American auto service joints.

I've never heard of this? Could you explain it to me? (Sorry, I am the big dumb)

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