JasonTremor
Well-Known Member
Ford isn't the only manufacturer being vague about documentation. GM does the same thing along with Toyota. I would suspect they paid out a lot on beyond warranty claims in the past by having detailed documentation. Amazing what a suponea for records will show. They, along with other manufacturers, probably consulted their legal teams or a consulting firm on the topic and were advised to be intentionally vague on documenting issues to avoid future liability. It's all about the dollar, not about having happy customers like they would have you believe.
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