MotoWojo
Well-Known Member
In Wisconsin, you have to fill out and file a MV2691 form. The form starts out stating your situation has to meet one of 2 conditions to file:Or don't. From what I remember, he verbally requested it of the customer relations people and was blown off. According to page 34 of the '19 warranty guide, they require written notification for any lemon law claim. https://www.michigan.gov/sos/0,4670,7-127-96435-23885--,00.html would be a better place to start imo. Which also means you probably need to exercise Ford's arbitration process via BBB Auto Line (pg 33).
- The dealer failed 4 times to fix the same nonconformity in the first year of ownership
- The vehicle was unable to be operated (“out of service”) for 30 days or more due to defects in the first year of ownership/
Anyway, I then tried my luck with Ford directly and they shot me down, stating they only go by the state laws applicable to the situation. I did contact a lawyer, and I am SOL for the State Lemon Law, but I could pursue the National Lemon law. The National Lemon Law would not result in a replacement or buyback, but would probably end up with some monetary compensation, in which I am still unsure if that relieves Ford of any further warranty work on the particular issue, or not? I have not pursued that, but it is always an option. I am still holding out hope that Ford will do the right thing and fix the truck.
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