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Discussion in 'Issues, Repairs, Warranty, TSB, Recalls' started by unixadm, Mar 13, 2019.
What is an Oasis report?
It's a report that Ford dealers can run detailing warranty work that has been done on a vehicle. I would HOPE this would tell if the update was needed, as my pickup was built before Feb 11. Any thoughts? Do all Rangers before Feb 11th need this?
If it bugs you it's worth doing. Is your dealership saying they won't do it?
No, I just dont think that he's understanding what I'm asking. I will attempt to clarify the info that I have learned from this forum. Great info on here!!
I think there's a lot of confusion between a recall vs TSB, even the dealers usually don't know what they're talking about. I called up my closest dealer and asked their service dept whether they could perform the transmission TSB to my truck. The following is the quick convo:
"Hi, there's a TSB for the Ranger transmissions. When can I drop it off to get my Ranger serviced?"
"What's your VIN? All recalls are VIN specific."
"Well I can get you my VIN, but it's a TSB so it shouldn't be VIN specific. It says right here that it eligibility depends on build date."
"Sir, all recalls and TSBs are VIN specific. Please give me your VIN."
"A TSB is not a recall. Can you look up the TSB number so you know what I'm referring to? It's TSB-19-2052-2019"
"Sir, I need your VIN. I can't do anything without your VIN."
"Fine, my VIN is 1FTXXXXXX"
"You do not have any recalls or TSBs to your vehicle. You do not need any service at this time."
At this point I hung up and rolled my eyes at their stupidity. Went to another dealer and they were very helpful and understood what I was talking about as soon as I gave them the TSB number. Don't get bogged down by stupid dealer employees!
Made an appt for next Wednesday for this issue. Forgot that my first oil change is free, so letting them do that as well (hope they do full synthetic free for the first one, because if not, I'll do it myself).
You won't get full syn for free, but just pay the difference between the two.
Gotcha, may just do it myself in that case since I already have the filter, oil and Fumoto ready to go.
Here's the thing: If your the PCM flash was to bring a vehicle up to a certain level, but your vehicle was already built at that level, the TSB won't apply. That is why it is VIN specific.
I beg to differ. TCB's are not VIN specific because it is a recommended procedure for the dealer to follow on common complaints if the vehicle shows described symptoms. Sometimes, there will be other eligibility restraints associated with the TSB, but not always.
For the case of this transmission and cold idle TSB, there was a build date eligibility restraint (before 2/11/19). My build date was in December and my vehicle showed the described symptoms; therefore, I knew I needed the TSB and that I was eligible. The TSB did not show up during a VIN search because this is a TSB and not a recall. Recalls are much more severe and the manufacturer pinpoints exactly which vehicles are affected, hence the VIN.
I have a February Build, but how do I determine the build date? I checked all my paperwork and short of calling the dealer to check for me...is there a way I can determine if my build was after 2/11/19...I suspect it is as I do not have any severe symptoms as described in the TSB... I tried my contacts inside the company but they were not able to help me.
Ranger Vehicle Engineering
Ford Motor Co. Retired
Do you have access to your window sticker? It’s on the very top in the middle, it looks like 320190101, which is 01/01/2019.
Darn..did not get the Maroney label just the dealer invoice as it was a Z plan sale.
Ranger Vehicle Engineering
Ford Motor Company Retired
Try this link: https://researchmaniacs.com/VIN-Number-Lookup/WindowSticker/Ford.html