Just updated to Sync 3.4 on my Ranger 2019

Nick Barber

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Just got a map update notification in my Ford app. File is 19Q1_NA_Post-3.2_2ndRelease. Trying it today.
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Dan Keil

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I was told by my dealer that updates are only a available quarterly. Mine is at 3.3
 

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Well, got my adapter today and fixed the climate screen in just a few minutes without an issue. Just updated the tire size as well (going out to check it now and modify as needed), tuned off the key-reminder chime (FINALLY), and enabled the offroad gauge screen. This might be a problem...lol
 

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RedlandRanger

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I still get this:

A software update is available.
Your SYNC system will be updated to SYNC3 v3.3.19052

Even though I have 3.4 (I think it is 20136). The "mother ship" never figured out that I did the upgrade. I've uploaded the xml file and it is connected to my home wifi - but it never seems to get the word.
 

Big Blue

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I still get this:

A software update is available.
Your SYNC system will be updated to SYNC3 v3.3.19052

Even though I have 3.4 (I think it is 20136). The "mother ship" never figured out that I did the upgrade. I've uploaded the xml file and it is connected to my home wifi - but it never seems to get the word.
I get the same as you. I've been on 3.4 for months and uploaded the xml file a couple times.
 

SILK

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I get the same as you. I've been on 3.4 for months and uploaded the xml file a couple times.
Mine said this for a while and then one day it started saying that I have 3.4.

Now that it's getting colder I'm really wishing I had the climate controls back to direct heat where I want it. In the summer I'm more of a windows down guy than AC unless it's REALLY hot. So it wasn't a big deal. But that's ending with winter coming fast.
 

alcohenusa

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Mine said this for a while and then one day it started saying that I have 3.4.

Now that it's getting colder I'm really wishing I had the climate controls back to direct heat where I want it. In the summer I'm more of a windows down guy than AC unless it's REALLY hot. So it wasn't a big deal. But that's ending with winter coming fast.
Then take it to the dealer and make them fix it. If they say they can’t then demand a loaner until they can. Shouldn’t have to get Forscan to restore what Ford broke.

If this happened to me I’d be in their face until they do something.
 

SILK

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Then take it to the dealer and make them fix it. If they say they can’t then demand a loaner until they can. Shouldn’t have to get Forscan to restore what Ford broke.

If this happened to me I’d be in their face until they do something.
Rule #1 of dealing with customer service: Don't yell at someone for something that isn't their fault.

It's not my dealer's fault that the climate controls were removed nor that the fix hasn't been released yet. I will ask if they have a different version than I have (the new trucks on the lot have 3.4 and all of them have the climate controls). But I'm not going down there to holler at anybody for something that isn't their fault and they have no power to fix.
 

Gizmokid2005

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Then take it to the dealer and make them fix it. If they say they can’t then demand a loaner until they can. Shouldn’t have to get Forscan to restore what Ford broke.

If this happened to me I’d be in their face until they do something.
Good luck. 1) bring rude doesn't solve anything. 2) I've been dealing with my local dealer about this for 2 months. They can't do anything until Ford engineering releases a fix. The asbuilt data for our trucks indicates that we shouldn't have the climate screen, which is wrong, and the new sync update reads that properly now so the controls are gone. It's on corporate to fix and the dealer is just as much at their mercy as I am.
 

Jamesb

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I get the same as you. I've been on 3.4 for months and uploaded the xml file a couple times.
Have you tried connecting your SYNC to your phone as a hotspot then "check for updates"?
?‍♂ ..that worked for me. I recognize I have a 2020 (Build Date 12/19) but my climate control is on my SYNC 3.4.
 

Big Blue

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Mine said this for a while and then one day it started saying that I have 3.4.

Now that it's getting colder I'm really wishing I had the climate controls back to direct heat where I want it. In the summer I'm more of a windows down guy than AC unless it's REALLY hot. So it wasn't a big deal. But that's ending with winter coming fast.
Need to get Forscan or find someone close with it to fix it for you.
 

SILK

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Need to get Forscan or find someone close with it to fix it for you.
I'm good without Forscan. As someone who works in IT and knows a moderate amount of coding, I know what might happen if you attempt to adjust some of that code. Forscan works and it's probably fine, but I'd rather not fuck with my APIM. I'll just patiently wait, with hot feet :)
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