Just updated to Sync 3.4 on my Ranger 2019

Jerry Caldwell

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I was just on FordPass and there was a message talking about the new Sync update and where you could get it. It said this new version would incorporate Seri as well as Waze. Pretty cool sounding, but I just went through the Map update nightmare and it will take a while for me to jump into another one. Took me 3 months to get the map update completed.

Anyone having major issues getting this update installed?
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BroMarduk

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The voice packs I am guessing are only for the NAV models? My sync in non-nav and I didn’t need the voicepack, haven’t encountered any issue yet.
I'm not sure that's the case. I think the 5U5T-14G391-CL voice pack covers all the voice commands for that version sync, not just navigation.
 

BroMarduk

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Thanks,
I'm even more confused now, sadly.
So, i need to download the 318 and 319 files somewhere else first?
And then I copy them somewhere on the flash drive to include them in the install?
Or Do I need another way to install them separately ?
I assumed I needed to install 19101 first because the 20021 file say it's a 3.4.xxx to 20021 file.
Didn't think i could go from 3.3 to that one

I assumed I didn't need voice packs because the Cyan site says:
"This step is not required for NA navigation, NA navigation is included in the Sync_3.4.19101_NA_Base_WithNav_CYANLABS.zip file. "
If you have Sync 3.2+ you can install the Cyanlabs update file to 20021, but that will not have the necessary Voice Command file 5U5T-14G391-CL.

You could either install the 3.4.xxx to 20021 file and then create a single file installer USB to install 5U5T-14G391-CL or you could merge the installs into one by adding the 5U5T-14G391-CL file into the SyncMyRide directory and adding another file entry to the autoinstall.lst

I find it easier to merge them into one autoinstall.lst. Extract the 3.4.xxx to 20021 zip to your USB, then copy the missing 5U5T-14G391-CL file to the SyncMyRide folder. Then edit the autoinstall.lst to add the new file like:

; SYNC3 Upgrade to 20021 - Cyanlabs

[SYNCGen3.0_ALL]
Item1 = 5U5T-14G381-EB_1581452369000.TAR.gz
Open1 = SyncMyRide\5U5T-14G381-EB_1581452369000.TAR.gz
Item2 = 5U5T-14G391-CL_1580862907000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G391-CL_1580862907000.TAR.GZ
Options = AutoInstall
 

UofMEngineer

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Thanks,
I'm even more confused now, sadly.
So, i need to download the 318 and 319 files somewhere else first?
And then I copy them somewhere on the flash drive to include them in the install?
Or Do I need another way to install them separately ?
I assumed I needed to install 19101 first because the 20021 file say it's a 3.4.xxx to 20021 file.
Didn't think i could go from 3.3 to that one

I assumed I didn't need voice packs because the Cyan site says:
"This step is not required for NA navigation, NA navigation is included in the Sync_3.4.19101_NA_Base_WithNav_CYANLABS.zip file. "
This is why it's best to wait for official updates where you have less confusion to worry about. There are two types of voice packs. One is core voice, the 14G391. The other is the nav voice 14G422. The latter is only for the map data. The former contains all of the data for the VR and TTS system. If you're on v3.2 or later, you'll be able to direct update to v3.4. These sites all popped up because a reformatter tool was dropped on the web by someone to allow updating earlier modules to v3.4, even though they're not technically compatible due to other software on the APIM. If you don't want to wait and would prefer to update, you would need the 5U5T-14G381-EB and 5U5T-14G391-CL files for the update.

The voice packs I am guessing are only for the NAV models? My sync in non-nav and I didn’t need the voicepack, haven’t encountered any issue yet.
Nope. All modules have a core voice package (see above). The key for v3.4 NA releases is:

-Bx = Non-Nav Non-EU (Yours)
-Cx = Nav NA

The x is the version indicator. The main difference is the languages contained in each. -Bx contains more. -Cx contains only US English, Mexican Spanish and Canadian French. You can use a -Cx on a Non-Nav unit without issue as it contains all languages for NA anyway. Many used that to get around the problems of MEM_ERR03 on older software updates.
 

kjbeggs

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If you have Sync 3.2+ you can install the Cyanlabs update file to 20021, but that will not have the necessary Voice Command file 5U5T-14G391-CL.

You could either install the 3.4.xxx to 20021 file and then create a single file installer USB to install 5U5T-14G391-CL or you could merge the installs into one by adding the 5U5T-14G391-CL file into the SyncMyRide directory and adding another file entry to the autoinstall.lst

I find it easier to merge them into one autoinstall.lst. Extract the 3.4.xxx to 20021 zip to your USB, then copy the missing 5U5T-14G391-CL file to the SyncMyRide folder. Then edit the autoinstall.lst to add the new file like:

; SYNC3 Upgrade to 20021 - Cyanlabs

[SYNCGen3.0_ALL]
Item1 = 5U5T-14G381-EB_1581452369000.TAR.gz
Open1 = SyncMyRide\5U5T-14G381-EB_1581452369000.TAR.gz
Item2 = 5U5T-14G391-CL_1580862907000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G391-CL_1580862907000.TAR.GZ
Options = AutoInstall
Thanks !!!
 


kjbeggs

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This is why it's best to wait for official updates where you have less confusion to worry about. There are two types of voice packs. One is core voice, the 14G391. The other is the nav voice 14G422. The latter is only for the map data. The former contains all of the data for the VR and TTS system. If you're on v3.2 or later, you'll be able to direct update to v3.4. These sites all popped up because a reformatter tool was dropped on the web by someone to allow updating earlier modules to v3.4, even though they're not technically compatible due to other software on the APIM. If you don't want to wait and would prefer to update, you would need the 5U5T-14G381-EB and 5U5T-14G391-CL files for the update.



Nope. All modules have a core voice package (see above). The key for v3.4 NA releases is:

-Bx = Non-Nav Non-EU (Yours)
-Cx = Nav NA

The x is the version indicator. The main difference is the languages contained in each. -Bx contains more. -Cx contains only US English, Mexican Spanish and Canadian French. You can use a -Cx on a Non-Nav unit without issue as it contains all languages for NA anyway. Many used that to get around the problems of MEM_ERR03 on older software updates.
Thanks for the explanation!!!
 

outdoorphotog

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I came back and installed the 391 file after the 381 and it seemed to work.
 

ToothRanger

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This is why it's best to wait for official updates where you have less confusion to worry about.
At current pace, COVID-19 is gonna get to where I am way before the official Sync 3.4 release :LOL:
 

SandBaja

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Whats the driving force behind so many trying to force the update, before it is officially baked and released? I understand those that had an issue created from earlier update issues and are trying to resolve an issue but the risk for most far outweighs the benefit. Cutting edge is usually bleeding edge.

I have personally been involved in hundreds of thousands of remote and physical software updates and know you don't attempt these types of events unless you have a real and pressing problem.

I'm not trying to rain on anyone's enthusiasm but would caution the casual hobbyist to avoid heartache.
 

LNK_Keff

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Probably a noob question, but I'll ask nonetheless: can a technologically challenged person just take their Ranger into the dealership for this Sync 13.4 update?
 

t4thfavor

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Probably a noob question, but I'll ask nonetheless: can a technologically challenged person just take their Ranger into the dealership for this Sync 13.4 update?
You can, but they will charge you 40$ for the USB stick, and whatever their hourly rate is for roughly an hour labor.
 

UofMEngineer

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Probably a noob question, but I'll ask nonetheless: can a technologically challenged person just take their Ranger into the dealership for this Sync 13.4 update?
No. There is no officially released update for v3.2/v3.3 -> v3.4 as of yet. So, a dealer should not do that.
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