Ford / Dealer will not release my Ranger due to recall

[jsphlynch]

One thing that stands out to me is if you buy the ranger BEFORE the defect is discovered you can just keep on driving it until YOU get it in for the repair. If the defect is found before you take delivery you can't drive it. Period. So their ok with potentially millions of drivers running around with the condition but don't want to put one more on the road no matter how bad the purchaser needs the vehicle.

How many millions of miles were driven with airbags that could have shredded your face in an accident because the cars were already on the road an the parts weren't available.

I married into a Oldsmobile that had one of GM's "special" ignitions. Right around the time the recall went out, the car started randomly shutting itself off while driving. Due to GM dragging their feet on getting replacement parts to the dealerships, my wife had to drive the car with this problem for months before they were finally able to fix it, and GM and the government were apparently ok with that. But a pickup with a potentially faulty latch on an unused seat...

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[Josebd]

I don't disagree. I am getting no where with the dealer. I guess I will start contacting Ford direct tomorrow, but I don't have high hopes.

Get a lawyer to talk to the service manager

 

[Muffin1]

I had a similar experience trying to purchase a '21 Scab last week i found at a dealers lot.
Went through the negation & finance part and when the sales person was getting the docs ready a 'sales hold' was found associated with the vin#, she checked with manager and the sale was dead, i asked about signing a waiver, no way was the reply. And service told us no ETA on parts.

Now i think i may have the answer to why my on order '21 Scab was cancelled (and pushed to a '22) and it appears that a lot of the already built ones are sitting at the factory or some other facility waiting for these repairs to be made, it's very hard to find a Scab yet dealer website show 'ordered' or 'in transit' so it must be this defective part affecting only Scab's because the Screw's are rolling in and being built without delay,
The dealer I have my order with has 5 Screw's sitting on the lot, and is waiting on one Scab that had a 12/20 delivery date last week and now that is 1/3/22 which I'm betting will get pushed further into Jan. Like that saying 'If it's not one thing it's another' what a mess.

 

[Strokerduster]

Get a lawyer to talk to the service manager

Not a good idea. The Service Manager has NO say in whether it's released or not. The stop sale is from Ford.... Once a lawyer gets involved, the dealer will back out of the communication and it will become between his lawyer and Fords lawyer. At a couple hundred an hour, or more, it won't be very productive. Stick with dealing with the selling dealer and you can work it out. The best thing to say at this point is "What did I do wrong to deserve this?" They can't answer that.

 

[Grady]

The title of the thread is confusing everyone. The Dealer does not have Your vehicle. They have Their vehicle. Recall or not they do not have to deliver it to you unless all the paperwork is signed. A deposit does not make the vehicle yours. They can give you the deposit back and tell you to piss off. I am not saying this is not a pain in the ass situation but there is nothing they are required to do. Your best bet is to be nice and pressure them for another solution.

 

[RedlyrsRevenge]

Wow, crazy times we are in!
Well, we received the recall about 1 month ago, I ignored it because I thought they would not have the parts. They called last week & I went in yesterday.
Both recalls done.
So, it is moving.
It's just crap all around, no other trucks to get, no loaners.
Your choices are unappealing.
Hope it gets resolved soon.

My SCab was in for a leak repair and they performed the seat belt recall and started the rear restraint recall. I am supposed to get new headrests but, the service department said no ETA on parts. "Probably mid to late Q1 next year" was as much as I could get out of him.

 

[WNCblueridge]

Hello All,

I signed the papers to a new Ford Ranger (2021 SuperCab XL) in mid October. Before I was able to take possession of the vehicle the dealer contacted and informed me that there was a recall on the truck. They said the truck cannot be released since it was safety related.

This is the outstanding recall. Apparently no SuperCabs can be sold right now that have this recall (which I think is all of them).
2021 RANGER - CHILD RESTRAINT RAP CAB REAR ISOFIX
Campaign# 21C24

I understand that the dealer is victim of Fords direction, but I am running out of patience. I purchased the vehicle at this time because my job changed and I was traveling much more. My current daily is a little bit of a toy, and I already knew it had issues. Sure enough the winter weather has taken my truck out of commission, and I am now with out a running vehicle.

I was being as patient as possible but I still have not received a update on when I can expect a delivery. All I hear are I'm sorrys, and at this point its no longer acceptable.

I was really looking forward to this truck, but this has been a nightmare. And suggestions on what I can do / contact to try and get this sorted?

Another separate recall is coming soon for the 21 XL supercab. Apparently the forward warning sensor was calibrated using the wrong calibration software and potential mis alignment issues with sensor. Affected build dates were from June to mid july. My Ranger XL was built during that period so just waiting on Ford to mail out my notice which should be coming in February.

 

[Motorpsychology]

There's a production stoppage at the Maverick and Mustang plant at he Hermosillo plant related to seatbelt holds:

https://carbuzz.com/news/ford-issues-stop-sale-order-on-maverick-and-mustang-mach-e

Could be related to Khalinatek's hold?

"The affected models were all built at Ford's Hermosillo plant between October 6 and 20, 2021. The precise problem appears to be rear seat belt anchorages whose tapping plates were manufactured with oversized extruded bolt holes that attach to the rear seat belt buckles."

Good luck!

No. Rangers are made at Michigan Assembly. The Ranger recall has to do with the rubber boot around the anchor, some may not be fastened to the anchor properly.
Certain Maverics have another recall now. Apparently when the factory bedliner is ordered, they redrill drainage holes in the bed-right into the gas tank.

 

[DukeCanBuildit]

The truck exists I even test drove it, had them install a trailer brake controller and spray it with bed liner. I have the VIN and it shows its in the dealer lot. The vehicle shows as having a open recall on the Ford recall website.

I spoke with corporate and the manager again today. Just more sorrys and no loaner for me since its "not in my name". Estimate time for the recall is "Q1 2022" which basically means we have no idea in my opinion.

So I am learning towards canceling, the dealer said they will refund me everything. But I will leave my name on it till I have a solution.

Anybody in the GTA area need a brand new Diamondback HD cover for a Supercab LOL.

Fun times, thanks all.

If I didn’t have my canopy, I would have been interested. Q2? Ugh! They seem to be reasonable about cancelling, what dealership is it?

 

[Tracy Bowman]

I would stop fooling with it. Get your deposit back(if possible) and find another Ranger that does not have this recall (Or it has been fixed).

 

[WOADKIL]

No. Rangers are made at Michigan Assembly. The Ranger recall has to do with the rubber boot around the anchor, some may not be fastened to the anchor properly.
Certain Maverics have another recall now. Apparently when the factory bedliner is ordered, they redrill drainage holes in the bed-right into the gas tank.

In the linked article it says:
" The precise problem appears to be rear seat belt anchorages whose tapping plates were manufactured with oversized extruded bolt holes that attach to the rear seat belt buckles."

Not sure why you stated: "No. Rangers are made at Michigan Assembly.". But both are having anchor problems. Hence, could they be related? Shared sourcing or process problem?

 

[DukeCanBuildit]

I would stop fooling with it. Get your deposit back(if possible) and find another Ranger that does not have this recall (Or it has been fixed).

I think the OP’s going to have a tough search on their hands…..

Even when I expand the search to 100km in their area, there are no trucks in the same trim level and cab configuration. ?

 

[Tracy Bowman]

I think the OP’s going to have a tough search on their hands…..

Even when I expand the search to 100km in their area, there are no trucks in the same trim level and cab configuration. ?

I hate that for him. I just saw he’s in Canada. There are some on the lots around here, but very few. Rangers are very popular down here. They are everywhere on the road. I hope he gets this resolved soon so he can enjoy his.

 

[AzScorpion]

I think the OP’s going to have a tough search on their hands…..

Even when I expand the search to 100km in their area, there are no trucks in the same trim level and cab configuration. ?

Looks like it might be best to hold onto it right now and hope they can get the recall done for him soon. Between the parts constraints and the lack of transporters now it looks like '22 could be another rough year.

 

[Motorpsychology]

In the linked article it says:
" The precise problem appears to be rear seat belt anchorages whose tapping plates were manufactured with oversized extruded bolt holes that attach to the rear seat belt buckles."

Not sure why you stated: "No. Rangers are made at Michigan Assembly.". But both are having anchor problems. Hence, could they be related? Shared sourcing or process problem?

The Ranger's recall is for a front passenger seatbelt that may have been assembled improperly, not a fabrication error:

The problem with the Maverick might be that a wrong part number was used. There probably is more than one design of those plates for different applications: unibody vs body-on-frame, steel cab vs aluminum etc.

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