Ford / Dealer will not release my Ranger due to recall

[halligan1201]

Most states give dealers and repair

You have a title, do you have a key?


Guaranteed that truck is parked at the back if the lot somewhere. Get a ride to the dealership during business hours and get your truck? Are they gonna call the cops on you for stealing your own truck?

If not howabout calling your local PD on the non emergency line? See if they can have an officer meet you there. Show the officer your title and ask if he can demand your truck be returned.

It's worth a shot.

This is theft pure and simple.

The police in most states near me will view this as a civil matter, and not take an active role. They likely won't stop you from driving it away if you have a key and a title but they won't force the dealership to open any locked lots or buildings to give you access to it.

A safety recall, in my experience working at dealerships, means the vehicle isn't leaving the lot until it's corrected or the customer signs a waiver.

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[tmcolegr]

...

 

[halligan1201]

It makes perfectly good sense to me that they can't sell a vehicle with a safety defect. But here's the part the confuses me: they did sell the truck to OP. They took his money and transferred title to his name.

Turns out they probably didn't transfer a title. Sounds like he put a deposit down but hasn't taken legal or physical possession of the vehicle and has not actually seen or is in possession of a title.

 

[jsphlynch]

Turns out they probably didn't transfer a title. Sounds like he put a deposit down but hasn't taken legal or physical possession of the vehicle and has not actually seen or is in possession of a title.

I agree: https://www.ranger5g.com/forum/thre...ase-my-ranger-due-to-recall.17163/post-348900

 

[Montana Ranger]

Ugh. Sorry you are going through this. I went through all sorts of nonsense when I bought mine 2 years ago. Fortunately, my dealer really wanted to keep me happy, so I ended up getting about 3-grand back when all was said and done. But I also had a lot of leverage as I hadn't written the big check yet.

If I was you, I'd tell them you're on the verge of unwinding the deal. They really won't want to do that since they've already invested time and money in making this sale. Get some $$$ back, or at least a loaner. But be convincing and ready to walk if they call your bluff.

 

[VAMike]

It is sounding more and more like there is a stop sale directive from Ford or Canada's DOT. Liability for injury caused by the non-compliant parts, rests with Ford right now, so naturally they want to limit the number of vehicles out there to those that were sold before this was discovered.

It also makes sense to prioritize replacement parts for vehicles already in service...

 

[CB750F]

Wow, crazy times we are in!
Well, we received the recall about 1 month ago, I ignored it because I thought they would not have the parts. They called last week & I went in yesterday.
Both recalls done.
So, it is moving.
It's just crap all around, no other trucks to get, no loaners.
Your choices are unappealing.
Hope it gets resolved soon.

 

[puckdodger]

Get everything in writing and be absolutely sure that you are confident you know where you stand. ASSUME NOTHING!

Trust me. I sold cars for 11 years.

Trust me? A car salesman wanting me to trust him?

LMAO thanks I needed that laugh. Here is just a short list of things I trust more than car salespeople:

• Gas station sushi
• The catholic church
• My dog when he claims he hasn't eaten all day
• OJ Simpson refusing to rest until Nicole and Ron's killers are caught and brought to justice

 

[Langwilliams]

Trust me? A car salesman wanting me to trust him?

LMAO thanks I needed that laugh. Here is just a short list of things I trust more than car salespeople:

• Gas station sushi
• The catholic church
• My dog when he claims he hasn't eaten all day
• OJ Simpson refusing to rest until Nicole and Ron's killers are caught and brought to justice

That's like the old "things I'd rather do than deal with a car salesman/dealership"
I liked "I'd rather go fishing with Scott Peterson"

 

[GSD4EVR]

I quickly read the whole thread up to this point.

So it's pretty much established that the OP doesn't have title and has not paid for or financed yet. The dealer is holding it specifically for the OP because he/she has an agreement to hold (down payment) but it still belongs to the dealership.

OP really wants a Ranger but everything is held up or back ordered.

I'm not unsympathetic, OP, but it sounds like an unfortunate coincidence that this recall has happened when you are in dire straights for transportation. If you really want the Ranger, then wait for it. No doubt it will be worth it in the end. The warranty period doesn't begin until the transaction is complete and you (and lien holder) are the new owner.

The potential good news is that OP really is not "stuck" with a vehicle he is unable to use. The down payment/hold money should be returned if he chooses not to take the truck. There is a quite compelling reason for them to give it all back.

If he chooses to wait, then other arrangements will have to be made for transpo.

 

[JimInVA]

Hello All,

I signed the papers to a new Ford Ranger (2021 SuperCab XL) in mid October. Before I was able to take possession of the vehicle the dealer contacted and informed me that there was a recall on the truck. They said the truck cannot be released since it was safety related.

This is the outstanding recall. Apparently no SuperCabs can be sold right now that have this recall (which I think is all of them).
2021 RANGER - CHILD RESTRAINT RAP CAB REAR ISOFIX
Campaign# 21C24

I understand that the dealer is victim of Fords direction, but I am running out of patience. I purchased the vehicle at this time because my job changed and I was traveling much more. My current daily is a little bit of a toy, and I already knew it had issues. Sure enough the winter weather has taken my truck out of commission, and I am now with out a running vehicle.

I was being as patient as possible but I still have not received a update on when I can expect a delivery. All I hear are I'm sorrys, and at this point its no longer acceptable.

I was really looking forward to this truck, but this has been a nightmare. And suggestions on what I can do / contact to try and get this sorted?

I don't believe it. If you have the VIN number I'd be searching for it. Can you actually see the truck at the dealership. I don't trust anything any more on this rat race Ford has us on. Waiting since Apr and frustrated as heck.

I quickly read the whole thread up to this point.

So it's pretty much established that the OP doesn't have title and has not paid for or financed yet. The dealer is holding it specifically for the OP because he/she has an agreement to hold (down payment) but it still belongs to the dealership.

OP really wants a Ranger but everything is held up or back ordered.

I'm not unsympathetic, OP, but it sounds like an unfortunate coincidence that this recall has happened when you are in dire straights for transportation. If you really want the Ranger, then wait for it. No doubt it will be worth it in the end. The warranty period doesn't begin until the transaction is complete and you (and lien holder) are the new owner.

The potential good news is that OP really is not "stuck" with a vehicle he is unable to use. The down payment/hold money should be returned if he chooses not to take the truck. There is a quite compelling reason for them to give it all back.

If he chooses to wait, then other arrangements will have to be made for transpo.

Yeah. I just read through all the posts and my order is right in the middle of that period identified. It is SCAB as well. I am so scruuuuud.

 

[Langwilliams]

One thing that stands out to me is if you buy the ranger BEFORE the defect is discovered you can just keep on driving it until YOU get it in for the repair. If the defect is found before you take delivery you can't drive it. Period. So their ok with potentially millions of drivers running around with the condition but don't want to put one more on the road no matter how bad the purchaser needs the vehicle.

How many millions of miles were driven with airbags that could have shredded your face in an accident because the cars were already on the road an the parts weren't available.

 

[jflogerzi]

One thing that stands out to me is if you buy the ranger BEFORE the defect is discovered you can just keep on driving it until YOU get it in for the repair. If the defect is found before you take delivery you can't drive it. Period. So their ok with potentially millions of drivers running around with the condition but don't want to put one more on the road no matter how bad the purchaser needs the vehicle.

How many millions of miles were driven with airbags that could have shredded your face in an accident because the cars were already on the road an the parts weren't available.

Most states can block Vehicle registration if there is an open recall if its deemed serious enough.

 

[Khalinatek]

I don't believe it. If you have the VIN number I'd be searching for it. Can you actually see the truck at the dealership. I don't trust anything any more on this rat race Ford has us on. Waiting since Apr and frustrated as heck.

The truck exists I even test drove it, had them install a trailer brake controller and spray it with bed liner. I have the VIN and it shows its in the dealer lot. The vehicle shows as having a open recall on the Ford recall website.

I spoke with corporate and the manager again today. Just more sorrys and no loaner for me since its "not in my name". Estimate time for the recall is "Q1 2022" which basically means we have no idea in my opinion.

So I am learning towards canceling, the dealer said they will refund me everything. But I will leave my name on it till I have a solution.

Anybody in the GTA area need a brand new Diamondback HD cover for a Supercab LOL.

Fun times, thanks all.

 

[Langwilliams]

Most states can block Vehicle registration if there is an open recall if its deemed serious enough.

If face shredding airbags aren't serious enough I don't know what is.

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