Enough to complain?

[Motorpsychology]

Call them out about messy workmanship. You got nothing to lose.

Yup. Be civil and objective; you may get a Walmart gift card or something out of it. Know that with any off roading those painted rims are going to accumulate "Knicks Of Honor" and the ones you have now will be practically indistiguishable.

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[NickTheEnforcer]

On every balancer I’ve used the cone goes to the back and a cup or lug fixture goes on the outside.

you are correct, but when i ran a goodyear dealership we would cone the front and remove the cup from the hand lug to avoid putting a scuff mark where the cup would contact the rims face. the other trick is putting some blue masking tape bewtween those two surfaces.
oh, the good old days when more people gave a $hit.

 

[Chris M]

you are correct, but when i ran a goodyear dealership we would cone the front and remove the cup from the hand lug to avoid putting a scuff mark where the cup would contact the rims face. the other trick is putting some blue masking tape bewtween those two surfaces.
oh, the good old days when more people gave a $hit.

" oh, the good old days when more people gave a $hit. "

This. All day long...

 

[VAMike]

" oh, the good old days when more people gave a $hit. "

This. All day long...

It's like people remember some alternate world where people didn't talk about "Friday cars"

 

[Chris M]

It's like people remember some alternate world where people didn't talk about "Friday cars"

I have no idea what you mean.
Never heard the term.
But I DO remember a time when we were all held to higher standards in our work life and in our behavior in general. And that time is not now.

 

[VAMike]

I have no idea what you mean.
Never heard the term.
But I DO remember a time when we were all held to higher standards in our work life and in our behavior in general. And that time is not now.

The rule of thumb was you didn't buy a car built on a Friday because the guys at the plant slacked off because they were thinking about the weekend. And a Monday car was built with a hangover. This was 50 years ago, when cars sometimes showed up at the dealership with parts in the trunk that they didn't get to at the factory, and the rattle in the door might be a wrench (or a bottle). There were good reasons the Japanese brands were able to get a reputation for being more reliable than detroit steel. Anyway, the old days when there were higher standards and better behavior are a fantasy of rose colored glasses.

 

[FoD]

Friday cars showed up with a beer bottle inside a door frame or cigarette butts or lots of usual tom foolery

 

[NeptuneRanger]

Just saying, but if the finish is that thin that coning the rims to balance knocks off the finish maybe its more the quality of the finish and not as much the act of working on them? From the picture that finish does not seem very substantial...?

Definitely not excusing abusive service tech's; I've had my rim damage issues over the years. NOW I walk the car with the guy and make sure we agree they are not damages before I drop it off. It also gives me a chance to ask about who is the 'best' guy they have for special car-guy customers like me and when I meet their guy I will tip in advance so he knows his extra care is appreciated. Since I started doing this I've basically had no more tire/rim damage issues.

Also dark rims are unforgiving, the last set i had refinished i asked for some t/u paint. It lasted about a year b/c its a catalyzed product but Dupli-color had one that was close enough to t/u's from road/rock damage.

I am with Nick on this... thinking this is a paint quality issue. The are some serious OCD challenged folks on this board, pointing this out brings all their rage filled angst, as they fear the runaway shopping cart more than death itself. My opinion, chill.. the truck looks great, it really does, NOBODY is going up to your wheels with a magnifying glass to spot this minor flaw. People have better things to do. It’s a truck, not a showroom Ferrari.

 

[OFC Ranger]

I am with Nick on this... thinking this is a paint quality issue. The are some serious OCD challenged folks on this board, pointing this out brings all their rage filled angst, as they fear the runaway shopping cart more than death itself. My opinion, chill.. the truck looks great, it really does, NOBODY is going up to your wheels with a magnifying glass to spot this minor flaw. People have better things to do. It’s a truck, not a showroom Ferrari.

The primary difference between your argument and the OP is if I get wear and tear on my truck its by my own doing. My truck being damaged by someone else is unacceptable. Not to mention he just bought the wheels. Hell I have a couple of tool slip marks from working on my rack where I gouged to the bare metal by accident. I'd still be pissed as shit if some lazy knuckle dragger left a shopping cart out that got pushed into my truck.

How about I come by your house and just put a handful of 1/4" key marks on your driver door. Its all good right? No, you would call the cops, or maybe just out right want to fight.

Its not about being upset at the damage, but being upset about the lack of respect for other peoples property. In this case of a business, lack of attention to detail.

How would you like to take your wheels in to get new mounted tires and the tech bangs up your wheels and was like "Well clearly he likes to offroad, he won't mind!"

He didn't pay them to screw his wheels up, he paid to have the right to screw his own wheels up.

 

[NeptuneRanger]

The primary difference between your argument and the OP is if I get wear and tear on my truck its by my own doing. My truck being damaged by someone else is unacceptable. Not to mention he just bought the wheels. Hell I have a couple of tool slip marks from working on my rack where I gouged to the bare metal by accident. I'd still be pissed as shit if some lazy knuckle dragger left a shopping cart out that got pushed into my truck.

How about I come by your house and just put a handful of 1/4" key marks on your driver door. Its all good right? No, you would call the cops, or maybe just out right want to fight.

Its not about being upset at the damage, but being upset about the lack of respect for other peoples property. In this case of a business, lack of attention to detail.

How would you like to take your wheels in to get new mounted tires and the tech bangs up your wheels and was like "Well clearly he likes to offroad, he won't mind!"

He didn't pay them to screw his wheels up, he paid to have the right to screw his own wheels up.

I see a lot of damage in my line of work, it is matter of degree. In my humble opinion, the OP has great looking wheels, no doubt, it is the paint that might be the unacceptable condition, time will tell. The tire guy/gal is just whipping along doing their thing. It could be the paint is fragile. So let’s talk remedy. A whole new wheel ? Touch up paint ? 50 bucks. A note of apology ? I do agree pride in workmanship is a lost art, everything now is about speed.

Just yesterday I went to McDonalds and ordered a cheeseburger, I get out of the store and open up the wrapper and find a plain burger. So now I have two choices.. March in there and make a stink for paying for something I did not receive, rub their noses in it and feel good about teaching them a life lesson... or value my time, eat the burger, skip the whine and move on. I chose the latter. The world isn’t perfect, people sure are not, it is how you react that matters. OP has a great looking truck, the wheels look great as is. In the big picture of life, this isn’t a huge deal.

 

[OFC Ranger]

I see a lot of damage in my line of work, it is matter of degree. In my humble opinion, the OP has great looking wheels, no doubt, it is the paint that might be the unacceptable condition, time will tell. The tire guy/gal is just whipping along doing their thing. It could be the paint is fragile. So let’s talk remedy. A whole new wheel ? Touch up paint ? 50 bucks. A note of apology ? I do agree pride in workmanship is a lost art, everything now is about speed.

Just yesterday I went to McDonalds and ordered a cheeseburger, I get out of the store and open up the wrapper and find a plain burger. So now I have two choices.. March in there and make a stink for paying for something I did not receive, rub their noses in it and feel good about teaching them a life lesson... or value my time, eat the burger, skip the whine and move on. I chose the latter. The world isn’t perfect, people sure are not, it is how you react that matters. OP has a great looking truck, the wheels look great as is. In the big picture of life, this isn’t a huge deal.

If it was a manufacturer defect then he should reach out to RTR, no argument there.

As far as the hamburger vs wheel - again - not really a good comparison. One is on the dollar menu and the other could be a few hundred dollars.

Most (reasonable) people expect some chance of error at McDonalds. Its a burger flipping job.

Most (reasonable) people expect a manufacturer to sell non-defective products or a tire shop that is competent to install tires without damaging the wheels. However shit happens and as long as they do right by the customer then no harm no foul. However whomever is found at fault, if they hand-wave it as no big deal then they are just plain wrong.

I have same wheels as OP and mind are pretty much flawless. I was however disappointed to see "made in china" on my box. I would have assumed RTR cast their own wheels considering their brand name. I accept some items I purchase from Amazon are chicom, but I was taken by surprise with my RTR product.

Sidebar: I still have not figured out if Baja Designs or Rigid are chicom, but Diode Dynamics appears to make their stuff in-house.

 

[Superdannyboy]

The rule of thumb was you didn't buy a car built on a Friday because the guys at the plant slacked off because they were thinking about the weekend. And a Monday car was built with a hangover. This was 50 years ago, when cars sometimes showed up at the dealership with parts in the trunk that they didn't get to at the factory, and the rattle in the door might be a wrench (or a bottle). There were good reasons the Japanese brands were able to get a reputation for being more reliable than detroit steel. Anyway, the old days when there were higher standards and better behavior are a fantasy of rose colored glasses.

I'm finishing up my quality assurance course for my mechanical engineering degree. My professor told us about the Friday cars and the Monday cars, and a good 25% of the class was studying Japanese quality standards and practices, we were even given homework to define japanese terms. I hear you loud and clear.

 

[Superdannyboy]

If it was a manufacturer defect then he should reach out to RTR, no argument there.

As far as the hamburger vs wheel - again - not really a good comparison. One is on the dollar menu and the other could be a few hundred dollars.

Most (reasonable) people expect some chance of error at McDonalds. Its a burger flipping job.

Most (reasonable) people expect a manufacturer to sell non-defective products or a tire shop that is competent to install tires without damaging the wheels. However shit happens and as long as they do right by the customer then no harm no foul. However whomever is found at fault, if they hand-wave it as no big deal then they are just plain wrong.

I have same wheels as OP and mind are pretty much flawless. I was however disappointed to see "made in china" on my box. I would have assumed RTR cast their own wheels considering their brand name. I accept some items I purchase from Amazon are chicom, but I was taken by surprise with my RTR product.

Sidebar: I still have not figured out if Baja Designs or Rigid are chicom, but Diode Dynamics appears to make their stuff in-house.

My methods said made in china as well. *Kicks rocks*

 

[OFC Ranger]

My methods said made in china as well. *Kicks rocks*

I'm not surprised. I get that Chinese factories can up or down the quality depending on the price the company pays them. I will also not take away from quality parts they make cause of some dumb "Merica!" argument. These factories are finely tuned production machines and all they need are blueprint specs and money and they can turn out $5 light bars or $500 light bars. The best example is Apple iPhones. Made in China. Nothing wrong with them.

I just wrongly assumed some of these higher end brand names were doing their own work in-house.

Here however is your tell where something is made:

" RIGID Industries - LED Lighting is at RIGID Industries - LED Lighting. Rigid Industries LED Lights are designed engineered and assembled in the USA!"

^ Anyone who reads this should be able to decipher if RIGID makes their parts. Basically its a not so clever way of trying to distance themselves from the people that actually make their parts. I suspect many simple minded people see "USA" and don't really read much more into it.

 

[r1ch999999]

Looks to me like the problem is the finish on the wheel, it should be durable enough to survive a tire mounting, especially if they expect you to take these things off-road.

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