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New here but not to Warranty

21Blackout

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Hello all new to the forum but wanted to let you guys know that if you have warranty coverage ? I am more than willing to help as I'm a Warranty Administrator for a Ford Dealer. Regards Brian
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DukeCanBuildit

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21Blackout

21Blackout

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If you wish to do it I recommend Premium Care as it is the closest to the Bumper2Bumper one can get which is sold by your dealer, bear in mind that I do not sell them I work on the backside making sure the dealer is following Warranty Policy and guidelines as well as submitting claims to FMC for payment of said work
 


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21Blackout

21Blackout

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that is a touchy subject as I have to prove beyond a doubt that a mod has caused ill effect on the vehicle or altered performance in any way, truly the best answer I can give is the Magnuson vs Moss act. In my experience however I have not seen many cases of mods as 90% of the vehicles I see are bone stock but have denied a couple 3.5l ecoboost needing engines due to tuning issues (yes, we can tell, no I cannot tell you how) customers took it well knowing that the tune was the issue. and a couple Tailgate dampers............
 

ControlNode

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If you wish to do it I recommend Premium Care as it is the closest to the Bumper2Bumper one can get which is sold by your dealer, bear in mind that I do not sell them I work on the backside making sure the dealer is following Warranty Policy and guidelines as well as submitting claims to FMC for payment of said work
lol, ok I'd like to report Rob VanDoren (not sure the spelling) was employed at the dealer I bought my RS at, Lookout Ford, currently at the Sanders Ford Swansboro, NC location for refusing to perform the 17B32 test on my RS in February of 2018. I had only been complaining about coolant lose to him for about 6 months prior to that TSB getting published and he said that was normal, which it's not on a sealed system like the RS has. I had to go 50 miles away to get the service done instead of the 10 miles to Lookout. Prior to that when we could see a leak from between the engine and transmission, he refused to look into it as they didn't see any fluids low enough to know. Shortly after the car would not go in gear and it turned out to be the clutch cylinder. Oh, and then tried to play off the clutch getting replaced as a favor, really what an effin tool. He didn't like that I called him out on that as soon as he said it, told him that there was no way that was not going to be in warranty when the damage to it was from the brake fluid leaking on to it, a leak he refused to investigate, perhaps before any other parts were damaged.
 
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