TSB 20-2277 2019-2020 Ranger - Shudder/Vibration When Accelerating From A Stop

[Sashimi_Moto]

I had the TSB done it helped some but after I shimmed the center bearing 3/4 of an inch it is finally gone..

I'm a bit knowledge and time limited but am very interested in giving this solution a shot. Is there a how-to or helpful info that shows me what I need or how to shim the center bearing?

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[CompDude]

I'm a bit knowledge and time limited but am very interested in giving this solution a shot. Is there a how-to or helpful info that shows me what I need or how to shim the center bearing?

https://www.ranger5g.com/forum/thre...lerating-from-a-stop.8908/page-39#post-246620

 

[JTDay]

Well the dealer has given my truck a "clean bill of health". Totally ridiculous. I'm about to go up there and demonstrate the issues to the tech. We'll see where that goes. No one can drive a normal, non-vibration car and then get in mine and not think that something is seriously wrong with it. Such a joke.

 

[navsnipe]

Well the dealer has given my truck a "clean bill of health". Totally ridiculous. I'm about to go up there and demonstrate the issues to the tech. We'll see where that goes. No one can drive a normal, non-vibration car and then get in mine and not think that something is seriously wrong with it. Such a joke.

I have been in your situation. I recommend two things, contact Ford customer care and get a case filed, and if cannot get support through your dealer go to another one. I had to do that but even after the TSB was done "properly" I still have a take off shudder. Luckily it is less severe.

I will be doing the next shimming myself but waiting on u-bolts which are on national backorder like everything else.

 

[rdgallo]

How confident are all of you that Ford will find a fix for this shudder issue and then provide a program for fixing all product "in the field" ? I am hoping they will do that soon. My 2020 truck aggravates me more and more every time I drive it. I am so annoyed with the shudder and the inconsistent transmission shifting. I am surprised that Ford released this product with such a poor powertrain system. I have to believe they knew the issues before releasing it to production. If they didn't, someone needs to revamp their new product testing and evaluation program. I know everyone suggests we contact Ford Customer Care with the problems. I have done that and all they do is "dump" the problem back on the dealer. Hell, the dealer can't fix their design issues. When I talked to my dealer, he asks me what I want him do. He has already done the TSB for shudder two times and it didn't fix a thing. I will keep driving mine hoping for devine intervention. Lol.

 

[navsnipe]

How confident are all of you that Ford will find a fix for this shudder issue and then provide a program for fixing all product "in the field" ? I am hoping they will do that soon. My 2020 truck aggravates me more and more every time I drive it. I am so annoyed with the shudder and the inconsistent transmission shifting. I am surprised that Ford released this product with such a poor powertrain system. I have to believe they knew the issues before releasing it to production. If they didn't, someone needs to revamp their new product testing and evaluation program. I know everyone suggests we contact Ford Customer Care with the problems. I have done that and all they do is "dump" the problem back on the dealer. Hell, the dealer can't fix their design issues. When I talked to my dealer, he asks me what I want him do. He has already done the TSB for shudder two times and it didn't fix a thing. I will keep driving mine hoping for devine intervention. Lol.

I am not confident they will provide a solution. I am trying to do the shimming myself when I get all the parts. I have tried the center bearing shimming but it seems to move the problem to a different speed. My pinion angle is around 4.5° which seems to have slipped from when it was last done in November which supposedly was 5.2°. I have re-torqued the u-bolts.

I am wondering about the Tremor driveshaft which has a CV joint instead of a universal joint at the farthest position. I would even buy one myself if I knew it would fix the shudder but they are backordered as well. I spoke with my local dealership and they said until Ford authorizes the swap they couldn't do anything.

 

[Rp930]

How confident are all of you that Ford will find a fix for this shudder issue and then provide a program for fixing all product "in the field" ? I am hoping they will do that soon. My 2020 truck aggravates me more and more every time I drive it. I am so annoyed with the shudder and the inconsistent transmission shifting. I am surprised that Ford released this product with such a poor powertrain system. I have to believe they knew the issues before releasing it to production. If they didn't, someone needs to revamp their new product testing and evaluation program. I know everyone suggests we contact Ford Customer Care with the problems. I have done that and all they do is "dump" the problem back on the dealer. Hell, the dealer can't fix their design issues. When I talked to my dealer, he asks me what I want him do. He has already done the TSB for shudder two times and it didn't fix a thing. I will keep driving mine hoping for devine intervention. Lol.

Fixing all product In the field? According to the poll above 79.2% don’t have any problem at all.

 

[quangdog]

Fixing all product In the field? According to the poll above 79.2% don’t have any problem at all.

A 20% rate of people having an issue of some sort is not negligible... it's a real problem.

 

[OFC Ranger]

Imagine if 20% of people bought a canned food product from the store, when consumed it made them shit their pants within an hour of consuming it. I mean like explosive uncontrollable diarrhea.

20% doesn't sound so little anymore does it?

 

[Rp930]

If you go by this poll it’s 28 people. Not saying it’s not a issue just saying Ford is probably not too interested considering the numbers.

 

[P. A. Schilke]

but...how accurate is that 20% in identifying their problem?
there comes a point when you convince yourself of an issue even if you dont have it, or its something else. Alot of these people arent experts.
you cant take that 20% of a forum poll as gospel....

HI RP,

Yep...you get trapped in the small sample size game. There were enough complaints generated, some from my plea to forum members to open up formal complaints with Ford Customer Care that a TSB was issued which meant that Ford Truck Engineering had to develop a "fix". Unfortuately this fix was not a cure all, but from experience there are very few cure alls...mostly cure mostly.

There are over 10,000 forum members and the problem percentage is much smaller than 20%.

Best,
Phil Schilke
Ranger Vehicle Engineering
Ford Motor Co. Retired

 

[Polaris130]

I had the stupid vibration from acceleration so i played around with some spacers and now its fully gone. Had to get longer bolts because the originals were too short once the spacers were on.

 

[JTDay]

Got my truck back. They had to add trans fluid and they also reset the trans adaptive learning. Things have improved but the symptoms still exist. Options are limited. They have Mavericks and broncos and 6G rangers and profits to think about. Ford isn't going to fix this. It's been 3 years. If I can wire my brain to tune out the issues, I think I will adore the truck as long as it doesn't break down or have recurrent drivetrain failures for crap like seals and bearings. Anyways, it looks like there are some updates to TSBs and SSMs. Not really sure what conclusions may be drawn from that but here they are. This page was attached to their internal paperwork so I asked to take a pic. I appreciate everyone's input and being my soundboard.

 

[quangdog]

I had the stupid vibration from acceleration so i played around with some spacers and now its fully gone. Had to get longer bolts because the originals were too short once the spacers were on.

What material are those spacers? Some sort of plastic? Anodized metal? Would a stack of stainless washers work as well?

 

[Polaris130]

What material are those spacers? Some sort of plastic? Anodized metal? Would a stack of stainless washers work as well?

Some sort of hard plastic. Smacking it with a hammer wont deform them. You can use anything

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