So yeah.....I got my suspension....sort of

HenryMac

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This photo tells the tale. Heavy steel components need to be shipped with the spray foam bags around them. If the "box in a box" can move around it becomes a battering ram.

I don't blame the shipper as much as whoever boxed the items at the locations you purchased the products from.

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r1ch999999

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Amazon started their own delivery because Bezo thinks he can do it better, faster an cheaper. Last I heard their drivers make less than any delivery company so I doubt they care. I've seen them leave packages in the driveways in the rain. They weren't walking any steps they didn't have to. If you have a ring you can probably find many 10 ft tosses from them.
When I had a normal doorbell they’d ring it, per my delivery instructions. How with a Ring doorbell they won’t touch it.
 

Langwilliams

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When I had a normal doorbell they’d ring it, per my delivery instructions. How with a Ring doorbell they won’t touch it.
I always ring or knock no matter what until they told us not to because of covid an touching surfaces. I delivered a senior community that struggled with large heavy items I'd still know an set them inside for them or at least set them in the garage by the door if open. There are lots of camera's now, not just Ring.
 

Steve23

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Looks like the shipper (UPS or FedEx) tossed it around a bit. This seems to be happening more and more lately with. both these shippers. Mine looked like they threw it from the truck to my front door. :facepalm:
lol a bit??? Looks like they were playing hot potato with that shit
 

Langwilliams

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Amazon did this to my gf just this past winter. She bought a set of EarPods for her daughter birthday and they were to lazy to open the gate so they just threw them over it on the ground in the sleet and rain. When she called them they told her to keep them and refunded her card. Good thing was they ended up still working but the delivery guys just don't care.
If people are lucky you have an older mail carrier that doesn't give in to the harassment pressure. I didn't because I knew I was retirement eligible soon. Everyone that rushes makes mistakes. Most house numbers repeat on several streets an stuff gets delivered to the right house number but wrong street. An all the companies make that mistake. People move an don't change all their accounts. When you rush you deliver the old name instead of forwarding it. Management would rather carriers rush an make mistakes than work at a practical pace an get it right. Complaint calls from customers don't matter, Calls from Their boss about how many hours the office is using does.
 

Colo_Ranger

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I've had issues with my deliveries. It's a new build, but it is on Google Maps and Apple Maps. It gets delivered 2 blocks over. FedEx told me I had to wait 3 days for a claim because 'sometimes the driver marks a package as delivered before they deliver it'. Why would you do that? (I know, I know... to show faster delivery times.)

That being said, I just picked up a package from Old Dominion (ordered from Stage 3, box was in good condition). I decided to go to their dock, since my house is ~15 minutes from the local place. I stood around for 30 minutes waiting for them to bring it to my truck. There is no need for customer service. What are you going to do? Not get your package?
 

ryyck

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The OME kit arrived today from Stage 3 Motorsports, and I'm disappointed in the condition. Oh.....and no coil springs. You guys have any thoughts?

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I ordered a bug/hood shield from Ford using the Pass Points. It took 4 months of reordering the plastic shield. The first 4 bug shields were shattered on arrival at the Ford dealership. I stopped going to pick up the box until the dealer opened it and inspected for damaged. Saved me 3 trips... I'm sure it was the same carrier.
 

Robisten8

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I have only read the first page, but there sure is a lot of blame on the shipping companies (UPS, FEDEX, USPS). As the retailer/seller, you need to pack your stuff better. If it was packaged better, it wouldn't sustain so much damage. And of course they're gonna make it right, but it's frustrating to have to wait even longer for replacements based on the laziness of the seller the first time.
 

azdriver

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Well my Ford Performance Fox 2.0 kit came this afternoon. The box is in good condition and nothing was damaged. Fox packed it fairly well.

The delivery driver for FedEx on the other hand not so good. I was in my office and my dog started barking and went to the front window. I heard a light knock at the door and by the time I got to the door he was standing by his truck. When he heard me open the door I was able to hear him sigh. Not sure if he brought the box to the door with him or not since I didn't see him at the door. He brought me the package and asked my last name and left without even getting my signature even though it was required.

Guess he was having a bad day. Happens to everyone and he wasn't mean so I'll just let it go. A sigh really isn't that big of a deal. I hope his day gets better.
 

egilbe

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Found my new leafs on the lawn when I got home from picking up my new cargo trailer...

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P. A. Schilke

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Found my new leafs on the lawn when I got home from picking up my new cargo trailer...

springs.jpg
Hi Earl,

Smart delivery person to realize that leaf springs are diurnal Herbivores.

Best,
Phil Schilke
Ranger Vehicle Engineering
Ford Motor Co. Retired
 

Langwilliams

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I've seen tires an exhaust pipes shipped that way. No packing just a shipping label.
 

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