OrangeStreak
Well-Known Member
[QUOTE="OrangeStreak, post: 208856, member: 6870"
I did the update on Thursday and it worked. I documented the process and will include it here with some screenshots. I was in a hurry because of an appointment so if I missed anything or didn't get the notification messages correct in the notes please let me know. The dealer charges $132.00 to do an update so I choose to learn how to do it myself and wanted share it with you guys.
How to do a SYNC3 Software Update with a Flash Drive.
About SYNC3 Software Update Notifications
Concerning these notifications, a Ford Tech Support Rep. told me this:
1. The SYNC3 system in the Truck will notify you on the screen of Software Updates needed only when I am within range of my home WiFi. If I stay in range and keep the motor running it will lead me thru the update process.
2. Also, Ford Pass App will notify me with a popup message when a new Software Update is available.
NOTE: I have never received any notifications per the above two methods. I have had to check Ford’s website to see if I have an update available. I don’t have Navigation on my Truck but maybe you will receive a notification through your Navigation system if you have it on your Truck?
Follow the instructions below to do a manual Software Update with a Flash Drive.
Open: https://www.google.com/url?sa=t&rct...1MRh4P-g3UcJu5Sm-kP1qT&cshid=1611316164305678
If sign in is necessary use your Ford Pass UN & PW.
Step 1: Enter your VIN and the below info. will appear
A software update is available.
Your SYNC system will be updated to SYNC3 v3.4.20282
If the version on their Website has not changed since your previous update then disregard. If it has changed proceed to get the new version. My previous version was: 3.4.20136 which was updated 08/03/20, so I needed the new version shown above: 3.4.20282
Step 2: How do you want to install?
Under this header: Click the Flash Drive Link
To set up your flash drive: Follow the instructions under: Update Your SYNC® System with a Flash Drive. Follow through and complete the Download instructions.
If you have done the above procedures correctly, here is how the downloaded file should appear on your hard drive or in your download Folder: See the 1st picture (the file dated 01-21-21) in the screen shots. Next, double click this file.
This will result in what you see in the 2nd picture in the screen shots. Drag or copy and paste the 3 files shown in the 2nd picture to your prepared Flash Drive.
The 3rd picture shows what the file in your Flash Drive should look like now.
Step 3: This can be done either by letting your Truck idle or by driving it.
I decided to take a drive so I could observe the process exactly by what the screen indicated.
Start the Truck Motor. With the motor running, plug in the Flash Drive (a Ford tech support representative told me that you have to leave the motor running and the flash drive inserted until this installation is complete or you have to start the process all over again) and the screen will indicate: updating software…
This is the only message that appeared on my screen until the following messages appeared after approximately 30 minutes of driving: “Installation complete / restarting.” Then the screen will go blank. Wait for a minute or two and this same exact message: “Installation complete / restarting” will appear again and then disappear.
The installation is now complete. So do the following to finalize the process:
Turn off the motor and remove the Flash Drive. Open your door, lock it, and then close it.
Wait for two minutes and restart the motor and you are done with the installation. I opened the SYNC3 System information and the new version update was indicated.
Step Three: Confirm Update
Follow the instructions under this header on the Website and If you have done this step correctly, this message will appear: Your SYNC update has been confirmed.
I did the update on Thursday and it worked. I documented the process and will include it here with some screenshots. I was in a hurry because of an appointment so if I missed anything or didn't get the notification messages correct in the notes please let me know. The dealer charges $132.00 to do an update so I choose to learn how to do it myself and wanted share it with you guys.
How to do a SYNC3 Software Update with a Flash Drive.
About SYNC3 Software Update Notifications
Concerning these notifications, a Ford Tech Support Rep. told me this:
1. The SYNC3 system in the Truck will notify you on the screen of Software Updates needed only when I am within range of my home WiFi. If I stay in range and keep the motor running it will lead me thru the update process.
2. Also, Ford Pass App will notify me with a popup message when a new Software Update is available.
NOTE: I have never received any notifications per the above two methods. I have had to check Ford’s website to see if I have an update available. I don’t have Navigation on my Truck but maybe you will receive a notification through your Navigation system if you have it on your Truck?
Follow the instructions below to do a manual Software Update with a Flash Drive.
Open: https://www.google.com/url?sa=t&rct...1MRh4P-g3UcJu5Sm-kP1qT&cshid=1611316164305678
If sign in is necessary use your Ford Pass UN & PW.
Step 1: Enter your VIN and the below info. will appear
A software update is available.
Your SYNC system will be updated to SYNC3 v3.4.20282
If the version on their Website has not changed since your previous update then disregard. If it has changed proceed to get the new version. My previous version was: 3.4.20136 which was updated 08/03/20, so I needed the new version shown above: 3.4.20282
Step 2: How do you want to install?
Under this header: Click the Flash Drive Link
To set up your flash drive: Follow the instructions under: Update Your SYNC® System with a Flash Drive. Follow through and complete the Download instructions.
If you have done the above procedures correctly, here is how the downloaded file should appear on your hard drive or in your download Folder: See the 1st picture (the file dated 01-21-21) in the screen shots. Next, double click this file.
This will result in what you see in the 2nd picture in the screen shots. Drag or copy and paste the 3 files shown in the 2nd picture to your prepared Flash Drive.
The 3rd picture shows what the file in your Flash Drive should look like now.
Step 3: This can be done either by letting your Truck idle or by driving it.
I decided to take a drive so I could observe the process exactly by what the screen indicated.
Start the Truck Motor. With the motor running, plug in the Flash Drive (a Ford tech support representative told me that you have to leave the motor running and the flash drive inserted until this installation is complete or you have to start the process all over again) and the screen will indicate: updating software…
This is the only message that appeared on my screen until the following messages appeared after approximately 30 minutes of driving: “Installation complete / restarting.” Then the screen will go blank. Wait for a minute or two and this same exact message: “Installation complete / restarting” will appear again and then disappear.
The installation is now complete. So do the following to finalize the process:
Turn off the motor and remove the Flash Drive. Open your door, lock it, and then close it.
Wait for two minutes and restart the motor and you are done with the installation. I opened the SYNC3 System information and the new version update was indicated.
Step Three: Confirm Update
Follow the instructions under this header on the Website and If you have done this step correctly, this message will appear: Your SYNC update has been confirmed.
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