Sync 3 v3.3 Update Available - 4U5T-14G381-AN

[Geoff]

Yeah I figure it was useless information to me just wanted to make sure my truck actually updated.

Just look at the build number...it should be 19052 if the update was successful.

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[MT19RANGER]

Did anyone see this file on their usb and upload to the ford site? I didn't so not sure what happened with my update lol even tho it seemed to update as I noted above this post
by showing the correct build version

It's in the folder on the USB, not on the level of the 3 other main files, click into the folder.

 

[ebFX4]

Same issue as many.
My USB is read as not compatible.

64gb. Formatted FAT32 and exFAT - on a Mac w/DiskUtility.

I’ll need to rummage through drawers for more flash drives.

 

[SRAces]

I tried several times by wi-fi. Finally updated mine by USB.

 

[Akshon]

For you all using a Mac to try to update using USB. If you get the error listed in the photo below, you need to make sure you use “Stuffit Expander” to unzip the archive to your USB. The newer Mac OS defaults to its own Apple archiver to unzip and Mac OS no longer comes with Stuffit. Download it from the App store. There is some sort of difference in the way it handles the files.

 

[Geoff]

Same issue as many.
My USB is read as not compatible.

64gb. Formatted FAT32 and exFAT - on a Mac w/DiskUtility.

I’ll need to rummage through drawers for more flash drives.

Did you try Master Boot Record (or some such) instead of the default GUID partition?
I also believe Akshon is correct......there was definitely a difference in what was expanded using Windows vs the Apple Archive utility.

For you all using a Mac to try to update using USB. If you get the error listed in the photo below, you need to make sure you use “Stuffit Expander” to unzip the archive to your USB. The newer Mac OS defaults to its own Apple archiver to unzip and Mac OS no longer comes with Stuffit. Download it from the App store. There is some sort of difference in the way it handles the files.

 

[ebFX4]

Did you try Master Boot Record (or some such) instead of the default GUID partition?
I also believe Akshon is correct......there was definitely a difference in what was expanded using Windows vs the Apple Archive utility.

Not yet- but I’ll give that a try.

I wasn’t use it Stuff it expander either. I was using Keka - which is a free zipping program.

Time for some more trial and error!

 

[mstealth22]

USB update worked for me, WiFi update check didn't find anything to update.

Shows Version 3.3 Build: 19052_Product. Was 18295 prior to the update.

 

[mstealth22]

Shows Version 3.3 Build: 19052_Product. Was 18295 prior to the update.

Does Ford (or anyone) publish a changelog for any of these updates? I didn't find anything in a quick search, other than Sync 3 major version features.

 

[DHare]

It's in the folder on the USB, not on the level of the 3 other main files, click into the folder.

It's under the SyncMyRide folder and will contain your VIN number. My file started with VXCJ.... You can go back thru the Update software screens under the Ford Owner website and get to the final step of reporting your update to Ford.

 

[Murphie]

It's under the SyncMyRide folder and will contain your VIN number. My file started with VXCJ.... You can go back thru the Update software screens under the Ford Owner website and get to the final step of reporting your update to Ford.

Are y'all able to get the Ford site to recognize your update? I did the update last week, was noted successful on the screen, showed the correct build number, etc. Went to upload the XML file following the link in the confirming email, and the only way I could get to the right spot was to download the zip file again. Uploaded the XML, say's it's successful, but today still shows that I need to update my Sync. Contacted them via chat, and they said there are issues with the site.

 

[RedlandRanger]

Are y'all able to get the Ford site to recognize your update? I did the update last week, was noted successful on the screen, showed the correct build number, etc. Went to upload the XML file following the link in the confirming email, and the only way I could get to the right spot was to download the zip file again. Uploaded the XML, say's it's successful, but today still shows that I need to update my Sync. Contacted them via chat, and they said there are issues with the site.

I was not able to get it to recognize my update.

 

[rangerdanger]

Are y'all able to get the Ford site to recognize your update? I did the update last week, was noted successful on the screen, showed the correct build number, etc. Went to upload the XML file following the link in the confirming email, and the only way I could get to the right spot was to download the zip file again. Uploaded the XML, say's it's successful, but today still shows that I need to update my Sync. Contacted them via chat, and they said there are issues with the site.

Works fine for me to upload the XML file.

 

[RedlandRanger]

Works fine for me to upload the XML file.

Just curious - what browser did you use?

 

[rangerdanger]

Just curious - what browser did you use?

Chrome & Windows 10.

I didn't have to upload the XML last time I updated Sync 3. This is a new change.

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