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TSB 20-2277 2019-2020 Ranger - Shudder/Vibration When Accelerating From A Stop

TSB 20-2277 Poll


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20lariat4x4

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Story time.

Bought new 2020 Ranger Lariat 4x4 Supercrew on 3/13/2021. Mentioned the vibration at 8-15 mph to the salesman, he assured me it was normal. Drove another Ranger, it did it too.

After purchasing, noticed the vibration was worse as I drove up my inclined driveway from stopping at mailbox. Researched, found the TSB, discussed with master tech. He seemed knowledgeable enough of driveline angles and agreed the shudder was present in my truck and had noticed it in other Rangers. Willingly performed TSB with 0.5 shims positioned thick side to rear to decrease pinion driveline angle. Pinion angle measures at 6 after TSB. (He said he tried all 4 shims, the 0.5 decrease was smoothest). Master tech noted vibration still present, slightly better. He notified Ford of the issue & returned truck to me for re-assessment.

I returned, spoke to master tech, he gave me the shims to experiment with it myself because it was “something that would take a lot of time” in trial and error to figure out. Sounded good at the time, so I agreed and left with shims. (In retrospect... decided this is Ford’s responsibility -regardless of labor time- not mine)

On my own- Experimented with center bearing drop. Achieved perfectly smooth takeoff on level ground with 10mm center bearing drop. Was very pleased and relieved, until the vibration occurred (again, 8-15mph) as I drove back up my inclined driveway. Did not attempt shim change.

Researched two piece drivelines. Conveniently lost my inclinometer when I went out to calculate my operating angles, compound angles, and determine a properly calculated setting for center bearing drop and rear pinion angle (instead of blind trial and error with shims, spacers, test driving).

Got pissed, gave up, back to dealer it went on Tuesday, 3/29/21. Discussed the concept of operating angles, etc, with master tech. It was hard to tell, but it didn’t seem he was familiar with such concepts. He again said it would be a long process of basically the same blind trial and error.

I now wonder (especially due to the smoothness I achieved on level ground but return of shudder driving uphill) if axle wrap is occurring enough to push driveline angles out of adjustment under the higher torque required to drive uphill. Maybe the engine/trans mounts are insufficient, allowing too much movement?

I filed a formal complaint with Ford Customer Service for documentation purposes. I want the truck to go 200k+. This will effect longevity as premature wear of multiple driveline parts has likely already occurred to some extent with 2000 miles of shuddering, and will surely continue. I’ll update with...updates.

-Cameron
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navsnipe

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Story time.

Bought new 2020 Ranger Lariat 4x4 Supercrew on 3/13/2021. Mentioned the vibration at 8-15 mph to the salesman, he assured me it was normal. Drove another Ranger, it did it too.

After purchasing, noticed the vibration was worse as I drove up my inclined driveway from stopping at mailbox. Researched, found the TSB, discussed with master tech. He seemed knowledgeable enough of driveline angles and agreed the shudder was present in my truck and had noticed it in other Rangers. Willingly performed TSB with 0.5 shims positioned thick side to rear to decrease pinion driveline angle. Pinion angle measures at 6 after TSB. (He said he tried all 4 shims, the 0.5 decrease was smoothest). Master tech noted vibration still present, slightly better. He notified Ford of the issue & returned truck to me for re-assessment.

I returned, spoke to master tech, he gave me the shims to experiment with it myself because it was “something that would take a lot of time” in trial and error to figure out. Sounded good at the time, so I agreed and left with shims. (In retrospect... decided this is Ford’s responsibility -regardless of labor time- not mine)

On my own- Experimented with center bearing drop. Achieved perfectly smooth takeoff on level ground with 10mm center bearing drop. Was very pleased and relieved, until the vibration occurred (again, 8-15mph) as I drove back up my inclined driveway. Did not attempt shim change.

Researched two piece drivelines. Conveniently lost my inclinometer when I went out to calculate my operating angles, compound angles, and determine a properly calculated setting for center bearing drop and rear pinion angle (instead of blind trial and error with shims, spacers, test driving).

Got pissed, gave up, back to dealer it went on Tuesday, 3/29/21. Discussed the concept of operating angles, etc, with master tech. It was hard to tell, but it didn’t seem he was familiar with such concepts. He again said it would be a long process of basically the same blind trial and error.

I now wonder (especially due to the smoothness I achieved on level ground but return of shudder driving uphill) if axle wrap is occurring enough to push driveline angles out of adjustment under the higher torque required to drive uphill. Maybe the engine/trans mounts are insufficient, allowing too much movement?

I filed a formal complaint with Ford Customer Service for documentation purposes. I want the truck to go 200k+. This will effect longevity as premature wear of multiple driveline parts has likely already occurred to some extent with 2000 miles of shuddering, and will surely continue. I’ll update with...updates.

-Cameron
Take some time to read the posts in this thread if you haven't already. I think the holy grail may be found sooner than the take-off shudder solution. A number of us have dealt with dealerships and TSB's and experimented with center bearing shims. I hope that a solution is found but I think it will be called a Ranger 6G.
 

kieefer

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Take some time to read the posts in this thread if you haven't already. I think the holy grail may be found sooner than the take-off shudder solution. A number of us have dealt with dealerships and TSB's and experimented with center bearing shims. I hope that a solution is found but I think it will be called a Ranger 6G.
Or a new Nissan Frontier replacement.
 

Samsquanch

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I notice mine does it between 12 and 18 mph but that’s all. I’ve read a bit of this thread and I’m only left with one question.

Is there anything to fear from this mechanically? If not I don’t think I care. I do understand why you would want this corrected and don’t blame anyone for wanting their expensive truck to ride smoother.

Will there be any harm if I don’t do anything about it?
 

P. A. Schilke

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I notice mine does it between 12 and 18 mph but that’s all. I’ve read a bit of this thread and I’m only left with one question.

Is there anything to fear from this mechanically? If not I don’t think I care. I do understand why you would want this corrected and don’t blame anyone for wanting their expensive truck to ride smoother.

Will there be any harm if I don’t do anything about it?
Hi Sam,

You have a different problem than this start up shudder. Yours might be tire related but is very narrow banded. I suspect a out of round tire... JMO.

best,
Phil Schilke
Ranger Vehicle Engineering
Ford Motor Co. Retired
 


20lariat4x4

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Or a new Nissan Frontier replacement.
Already looking at a 2.7 Chevy 1500 4x4. No more 1st or 2nd year new models for me. Shame, I liked the Ranger... my last ditch effort before buyback/trade is getting a local expert at a driveshaft shop to check it out in Nashville TN. A solution is possible, just a matter of angle/suspension/mount adjustment. This is no new issue to the automotive world. I’ll post my results.
 

kieefer

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Already looking at a 2.7 Chevy 1500 4x4. No more 1st or 2nd year new models for me. Shame, I liked the Ranger... my last ditch effort before buyback/trade is getting a local expert at a driveshaft shop to check it out in Nashville TN. A solution is possible, just a matter of angle/suspension/mount adjustment. This is no new issue to the automotive world. I’ll post my results.
Let me know the shop, I’m in Hermitage.
 

20lariat4x4

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Let me know the shop, I’m in Hermitage.
Had a great lengthy discussion with Dave of Dave’s Driveshaft in Nashville. He highly recommended a man named Wade at All In Tire & Auto Repair. He’s who I’ll be going to. He did mention Wade might charge a $50 fee just to get him away from his busy shop.
 

SAZ Ranger

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Come on FORD this shouldn't be so hard to correct. A Ford dealer in Green Valley AZ says this concern is considered a normal characteristic. Sorry I don't buy that excuse.
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Deathrider

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s
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Interesting thing my shudder at stop and take off disappeared in the winter but came back in days over 70 degrees, confirmed this, im guessing some sort of expansion in heat?
 

Skoth

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My 2021 shudders around 8-12mph. Doesn't matter if in 1st or 2nd gear. Feels like wheel hop (but definitely isn't). I think there might be a vibration around 55mph as well, but still need to confirm. Only 300 miles on it. Also notice vibration when manually controlling gears and giving more than half throttle at 2-3K rpm, kinda like lugging the engine with a manual transmission.
 

Samsquanch

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Hi Sam,

You have a different problem than this start up shudder. Yours might be tire related but is very narrow banded. I suspect a out of round tire... JMO.

best,
Phil Schilke
Ranger Vehicle Engineering
Ford Motor Co. Retired
after some more driving it definitely happens at take off it’s just more noticeable when I get up above 10mph and drops off after that. So to ask again, is this an actual problem or just a nuisance? Will this cause a mechanical failure or just a characteristic of the truck.
 

P. A. Schilke

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after some more driving it definitely happens at take off it’s just more noticeable when I get up above 10mph and drops off after that. So to ask again, is this an actual problem or just a nuisance? Will this cause a mechanical failure or just a characteristic of the truck.
Hi Sam,

It is a characteristic of a two piece driveline. Some trucks exhibit this while most do not. Not likely to affect durability of the truck.

best,
Phil Schilke
Ranger Vehicle Engineering
Ford Motor Co. Retired
 

20lariat4x4

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Hi Sam,

It is a characteristic of a two piece driveline. Some trucks exhibit this while most do not. Not likely to affect durability of the truck.

best,
Phil Schilke
Ranger Vehicle Engineering
Ford Motor Co. Retired
Phil, surely the out of balance shaft/s shaking about at the system’s critical speed range of 8-15 mph will cause premature wear to U-joints, if not seals, clutch packs, rear differential, etc. I respect your level of expertise as former engineer, but mechanical failures and wear have been documented as a result of out of balance two piece driveshafts.

It is not necessarily inherent to the two piece design; vibration should not occur if the working angles are within spec and proper balance achieved.

-Cameron
 

P. A. Schilke

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Phil, surely the out of balance shaft/s shaking about at the system’s critical speed range of 8-15 mph will cause premature wear to U-joints, if not seals, clutch packs, rear differential, etc. I respect your level of expertise as former engineer, but mechanical failures and wear have been documented as a result of out of balance two piece driveshafts.

It is not necessarily inherent to the two piece design; vibration should not occur if the working angles are within spec and proper balance achieved.

-Cameron
Hi Cameron,

Start up shudder occurs briefly. it is not present at 8 -15mph in a steady state fashion. I agree an imbalance in the a driveshaft is determental. Sam revised this evaluation to exhibit start up shudder, which I took meant not a steady state vibration. Like I told Sam....8 to 15mph steady state is a different problem than a brief pass through event.

As far as two piece driveshafts, you are correct if you can get operating angles exact, which is why most Ranger's do not exhibit any vibration and why the TSB was finally written as some Rangers did not have operating angles "within spec" for some reason. I do not know what the root cause of the angle misalignment is as I have no inside Ford contacts in that arena. Likely tolerance stack related, but just a guess. That said, my experience with durability trucks with two piece drivelines exhibited no difference in durability performance to this brief shudder event. JMO....

Best,
Phil Schilke
Ranger Vehicle Engineering
Ford Motor Co. Retired
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