Just updated to Sync 3.4 on my Ranger 2019

[UofMEngineer]

Did the Climate Controls disappear or did Ford fix the Problem?
Very Curious.

Same software.

Well in a weak moment, I tried the update, it never finished as it cycled thru a brief notification that is was done, then would restart, screen would go black, system would come back on and begin updating. I got the impression that it would do this forever. I finally pulled USB..
One of the glitches I noticed was that I no longer have MPG info in the left screen of the instrument panel, it seems to think it's an auto start/stop function. My info screen acknowledges 3.4 20136 PRODUCT version, but maps are still NA 118. I'm still discovering other glitches

The restart is because the script doesn’t have a Delay option at the end yet. I was hoping g that would be fixed by now. Your software is fine though as all it is doing is running the XML tool over again, then restarting.

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[PalmettoRanger]

No. Same software as before.

I'm curious why they have not been able to fix the climate bug if it is such an easy fix for Forscan users. Ford knows the subset of trucks that will have this issue better than any one. This is probably a silly question, but why not push two updates to those trucks, the first changing the climate domain code and then the second would be the actual update that everyone gets?

 

[VAMike]

I'm curious why they have not been able to fix the climate bug if it is such an easy fix for Forscan users. Ford knows the subset of trucks that will have this issue better than any one. This is probably a silly question, but why not push two updates to those trucks, the first changing the climate domain code and then the second would be the actual update that everyone gets?

it would actually be a bad thing if the hardware with the internet connection and that you plug random usb drives into had that level of access into the truck's systems. not saying it doesn't (car manufacturers have been really, really, really bad at computer security also) just that it shouldn't.

as far as fixing the problem goes, it's probably only made it through 3 or 4 levels of bureaucracy so far--long way to go.

 

[UofMEngineer]

I'm curious why they have not been able to fix the climate bug if it is such an easy fix for Forscan users. Ford knows the subset of trucks that will have this issue better than any one. This is probably a silly question, but why not push two updates to those trucks, the first changing the climate domain code and then the second would be the actual update that everyone gets?

Forscan users aren't fixing software, they're changing vehicle configuration. I'm not sure if that's something they'd want to do on a wide scale, or really could do, through the interface available. Don't know enough about it. Any software fix would still need to be made, then go through a test and release process, etc.

 

[Mark W]

Just got done updating. Very confusing and I am glad I read this thread prior to doing so. If I didn't know that you had to wait, rather than pulling the USB the first time they tell you to do so, i think I would be having issues.

It was still weird though. At the very end, it said completed and I can pull the USB and restart the vehicle and then it did it for me. This was the 3rd of 4th time it said to do so. Pulled it and everything seems to work. Anything I should try to make sure it does?

 

[UofMEngineer]

Just got done updating. Very confusing and I am glad I read this thread prior to doing so. If I didn't know that you had to wait, rather than pulling the USB the first time they tell you to do so, i think I would be having issues.

It was still weird though. At the very end, it said completed and I can pull the USB and restart the vehicle and then it did it for me. This was the 3rd of 4th time it said to do so. Pulled it and everything seems to work. Anything I should try to make sure it does?

It’s fine. It’s currently missing an option at the end causing it to auto restart. Hopefully that is fixed sooner than later.

 

[Mark W]

T

It’s fine. It’s currently missing an option at the end causing it to auto restart. Hopefully that is fixed sooner than later.

Thank you. one would think Ford could make this way less confusing.

 

[gmadams]

I did the update a few weeks ago and lost the climate controls screen. I decided to let a Ford dealer fix it but that was a mistake. They kept it about 1/2 day and when I picked it up the service advisor told me this story.... The tech and the service manager told him that the update did away with the climate controls screen for safety reasons but at the same time enhanced the voice commands. I told the service advisor that was strange as I am on a forum (this one) and somewhere between 1/3 and 1/2 of those that did the update did not lose the screen.

I then decided to use the Forscan to enable the Climate Domain, which I did. However, I still don't have the climate controls screen. It shows that the Climate Domain is engaged now but am I missing a step?

 

[VAMike]

I did the update a few weeks ago and lost the climate controls screen. I decided to let a Ford dealer fix it but that was a mistake. They kept it about 1/2 day and when I picked it up the service advisor told me this story.... The tech and the service manager told him that the update did away with the climate controls screen for safety reasons but at the same time enhanced the voice commands. I told the service advisor that was strange as I am on a forum (this one) and somewhere between 1/3 and 1/2 of those that did the update did not lose the screen.

How do you know they're bullshitting you? Their lips are moving.

 

[Mark W]

I did the update a few weeks ago and lost the climate controls screen. I decided to let a Ford dealer fix it but that was a mistake. They kept it about 1/2 day and when I picked it up the service advisor told me this story.... The tech and the service manager told him that the update did away with the climate controls screen for safety reasons but at the same time enhanced the voice commands. I told the service advisor that was strange as I am on a forum (this one) and somewhere between 1/3 and 1/2 of those that did the update did not lose the screen.

I then decided to use the Forscan to enable the Climate Domain, which I did. However, I still don't have the climate controls screen. It shows that the Climate Domain is engaged now but am I missing a step?

Shit, II too lost my climate screen. Is there a way to get it back without forscan? Did I do something wrong. I can look through this thread later. It thought I would ask.
Bummer.

 

[UofMEngineer]

... at the same time enhanced the voice commands.

Uhh, yeah no. Same as before, temperature control only.

 

[Geoff]

I then decided to use the Forscan to enable the Climate Domain, which I did. However, I still don't have the climate controls screen. It shows that the Climate Domain is engaged now but am I missing a step?

Here is a screen shot of what FORScan shows for my Lariat. Are your climate icons enabled?

 

[Ace Holliday]

I did the update a few weeks ago and lost the climate controls screen. I decided to let a Ford dealer fix it but that was a mistake. They kept it about 1/2 day and when I picked it up the service advisor told me this story.... The tech and the service manager told him that the update did away with the climate controls screen for safety reasons but at the same time enhanced the voice commands. I told the service advisor that was strange as I am on a forum (this one) and somewhere between 1/3 and 1/2 of those that did the update did not lose the screen.

I then decided to use the Forscan to enable the Climate Domain, which I did. However, I still don't have the climate controls screen. It shows that the Climate Domain is engaged now but am I missing a step?

Well, you gotta give them credit for being creative. If you are gonna lie to customers you must make it believeable.

 

[tmcolegr]

Geoff after you Enabled these 3 settings in the APIM, did you have to perform a module reset using FORScan or a Master Reset?

 

[Geoff]

Geoff after you Enabled these 3 settings in the APIM, did you have to perform a module reset using FORScan or a Master Reset?

I did not lose climate when loading 3.4 so I can't help you but I highly doubt you need to do any FORScan reset (I've not read where anyone needed to do that).

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