Transmission needs replaced

[awd.nv]

The shop I went to charged 10 hours of labor at 110 per hour. Ford warranty replacement allows 8 hours for replacement. Do the math and the dealers are charging 300 per hour.

Just because ford allows 8hrs doesn't mean they wont charge more for customer pay (CP) work. If your Ford dealer is over $300/hr I would look for another dealer or you're just in an expensive part of the state.

At the dealers I worked at, we could often do between x1.25-1.5 the warranty labor rate without any grief by management. I remember having an advisor once that I would quote a job at xx hours and he would tell me he sold it for more hours.

The hard part is that the transmission needs to be married to the truck, which requires ford specific tools. Make sure the shop has the programming tools needed.

Yeah I would assume the same, but most shops have tools for this. Snap On had programmers which were $10k 20 years ago. I bet Ford will lease a shop their laptop/software but it wouldn't be cheap. You would see some Benz shops just lease the official tool from Benz. I remember hearing it was something like $2k/mo per laptop from Benz back then.

Out of warranty parts have a considerable markup, more with proprietary parts like trans parts. Do a web search on any p/n and you will get a glimpse. There is room for negotiation on parts and labor. Dealer workload determines how much they will bend.
You don't always get what you ask for......unless you ask for nothing.

I am not surprised by MSRP pricing from a dealer parts department, but what I find upsetting is a markup above MSRP. They are an official dealer they should at least stick to MSRP.

--

Rant incoming about poor quality of work lol

I want to sum up, If labor is expensive, so be it but I want the highest quality possible but customer service and pride in ones work are hard to find in the auto world, at least in American brands which bugs me.

I still take it to the dealer for liability purposes. If they leave a wheel lose and I sustain serious injuries, The Ford dealer will have a better insurance policy and assets to go after than a small shop. That and they can't try to find a way out of an extended warranty claim because they are the ones doing all the maintenances. On a trans though, man that is such a big price difference I would consider going to the independent and just checking the work afterwards.

On a recent 50k engine replacement they still left the trans crossmember mount unbolted and dinged my hood in two places, which was not repaired by the dealer. Since they do all the services they had nothing to say when my rod bearing was toast. If I did the oil changes or another shop, sure they might have still done it WITH proper paperwork, otherwise I wouldn't put it past Ford to try to get out of it.

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[1199Ducati]

Old bridge Ford, NJ $2100 new 10R80 plus $1000 core

 

[harringtondav]

Old bridge Ford, NJ $2100 new 10R80 plus $1000 core

The core charge makes me wonder if Ford is selling remans vs new.

 

[KYFord4x4]

Hey guys,

My Ranger has been shifting rough the past few weeks so I took it to the dealer today, who said the CDF drum has failed and will be $5600 to replace that or $7,800 for a new transmission. It’s a 2019 with 59,000 miles…. So I miss the warranty by one year. Any advice on what to do ?

I’m thinking I’m just gonna sell the truck as is for a big discount. Can’t afford an $8,000 repair

Check local shops about rebuilding the tranny. That's usually a bit cheaper than a whole new transmission from Ford...which could also have issues common to these transmissions.

 

[Stevedbvik1]

The core charge makes me wonder if Ford is selling remans vs new.

Most major Oem’s charge a core charge on “new” major components now. That way they control the cores and build their core bank.

 

[harringtondav]

Most major Oem’s charge a core charge on “new” major components now. That way they control the cores and build their core bank.

My old employer Deere has a reman facility in MO. Engines, trannys, some hydraulics. I recon they do the same. Most customers/dealers don't replace a complete engine or trans out of warranty unless it has grenaded beyond repair.
My last division in Deere was service parts mfg. If the reman facility needed a noncurrent trans part we provided it.

 

[awd.nv]

The core charge makes me wonder if Ford is selling remans vs new.

Ford may only sell new to the public and used reman for warranty, but they need the cores. Either way, they have to legally list an item as new or reman, they can't sell it as new if it is rebuilt.

My warranty replacement engine was a reman unit but I have not seen a reman engine listed online by Ford, only new ones.

 

[Stevedbvik1]

My old employer Deere has a reman facility in MO. Engines, trannys, some hydraulics. I recon they do the same. Most customers/dealers don't replace a complete engine or trans out of warranty unless it has grenaded beyond repair.
My last division in Deere was service parts mfg. If the reman facility needed a noncurrent trans part we provided it.

I sold new Deere replacement engines for 10 years. Deere charged a core charge on every one of them. Same with Cummins, Perkins, Komatsu and others that we represented.

 

[Murphie]

I also have a 2019 Ranger. There are times that I don't think it shifts right, but I don't know if that's just the way it is. I have an 8 year Ford ESP - so other than the deductible, it's under warranty.

If I take it in to have them evaluate it, is it a judgment call that it's not shifting correctly? Or can they pull codes that clearly show it's not? I don't want to take it in if all they're going to say is "We didn't notice anything unusual!"

 

[TJC]

When mine was severely misbehaving it did not throw any codes.

 

[got3fords]

I also have a 2019 Ranger. There are times that I don't think it shifts right, but I don't know if that's just the way it is. I have an 8 year Ford ESP - so other than the deductible, it's under warranty.

If I take it in to have them evaluate it, is it a judgment call that it's not shifting correctly? Or can they pull codes that clearly show it's not? I don't want to take it in if all they're going to say is "We didn't notice anything unusual!"

Depending on your mileage, might be worth having the fluid flushed and adding a bottle of LubeGard Platinum.

 

[CP0861]

I also have a 2019 Ranger. There are times that I don't think it shifts right, but I don't know if that's just the way it is. I have an 8 year Ford ESP - so other than the deductible, it's under warranty.

If I take it in to have them evaluate it, is it a judgment call that it's not shifting correctly? Or can they pull codes that clearly show it's not? I don't want to take it in if all they're going to say is "We didn't notice anything unusual!"

I was told...literally earlier today...that mine showed codes for the valve body and torque converter.

Long story short, if you have ANY doubt, go get it checked out. Maybe they "can't duplicate the issue" or maybe it'll throw codes.

The dealer I've gone to has found an issue each time I've complained of one.

 

[ccasanova22]

Same here, I thought my dealer wasn’t able to reproduce it but they, without any codes, were able to find the issue when the CDF drum shifted and caused the issues.

 

[Murphie]

I was told...literally earlier today...that mine showed codes for the valve body and torque converter.

Long story short, if you have ANY doubt, go get it checked out. Maybe they "can't duplicate the issue" or maybe it'll throw codes.

The dealer I've gone to has found an issue each time I've complained of one.

Mine has been at the dealer for a week or so. I haven't had a lot of feedback from them. But they say they're applying TSB 25-2134 which I believe is an update of TSB 24-2046. Fingers crossed...

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