Sync Map update with help of Ford Customer Service

UofMEngineer

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I was checking for my ESN number to do the update on my 2020 and in looking for it, I noticed that an automatic update was done yesterday while I was driving. Automatic updates is turned on. Is this referring to a Sync update, navigation or both?
There should be an icon in upper right. It might provide some insight. I don't think the latest OTA updates have turned on yet.

The fact that they created a free download process and a pay thumb drive then added in big print that they won't help if your free download doesn't work pretty much tells you what you need to know.
Yeah, I don't see how they simply can't use the ESN and VIN back to provide the download link. I thought ALOM has done it for others before.
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Minky

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There should be an icon in upper right. It might provide some insight. I don't think the latest OTA updates have turned on yet.



Yeah, I don't see how they simply can't use the ESN and VIN back to provide the download link. I thought ALOM has done it for others before.
They can - they just won't.
 
 



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