I did. The problem seemed to be the zip file size being too large. I downloaded RAR Extractor and Expander. Worked fine except one of the .gz files was in the root folder. Moved it, loaded to a USB stick, and did the update without a problem. Just took an hour and a half.I downloaded the map file, but unable to open it. I received the following error message "Unable to expand Sync32.zip into Downloads". (Error 79 - Inappropriate file type or format.). I'm using a Mac, so MacOS. Followed the instructions per Ford Sync3 Download Digital Instructions for MacOS. Downloaded the file twice, thinking perhaps the first time it may have been corrupted. My Sync32.zip file is 11.68GB as it shows on instructions. Curious if anyone has experienced this issue.