I would guess yes, or they’d send you the correct one. No idea how that whole process is handled though.Okay thanks
Will I be able to download it again once there is a fix?
Got the same error. Go fig...Yeah, for some reason it's not providing a correct license every time. Worked fine when I tried it for my Escape, but that had never been updated before. I shot a note to some folks at work just to make sure they're aware. Hopefully ALOM or whatever happens to be wrong gets fixed up quick.
Okay thanks
Will I be able to download it again once there is a fix?
If you're comfortable with it, PM me your VIN so I can pass along to the team looking into this. Thanks!Got the same error. Go fig...
Are you sure you plugged in the SYNC ESN and not the Modem ESN? I've seen the latter happen a few times causing a mismatch.I tried to do the map update and got an error telling me my ESN was not valid. Called the number given at Ford and discovered that the ESN Ford has on record is different than what shows up in my truck display. Has anyone run into this and, if yes, how was it resolved?
Oops - you are correct. I did not scroll down far enough to see the SYNC ESN.Are you sure you plugged in the SYNC ESN and not the Modem ESN? I've seen the latter happen a few times causing a mismatch.
Thanks. Doing that now.If you had the incorrect license issue, try going back to the site and re-downloading the update. It seems like it may be fixed now for the downloads. A couple folks have mentioned it's now serving up the correct license.
Re-download with the link in the confirmation e-mail / call Alom to get the link re-sent to you.The fist attempt failed because the system powered off at some point during the update even though it was set not to. A battery tender was connected to it to keep the battery from draining too far.
The second attempt I said screw it and started it and was going to let it idle for this. Well, the update failed and prompted for me to download the files and run the update again. When plugging in my information the only option it gives me is to buy the USB for $40.00. The download option is gone now.
That got it, Thanks.Re-download with the link in the confirmation e-mail / call Alom to get the link re-sent to you.