Dealer twice in 1 day, going back again

[9zero1790]

if you are near any of the chain auto parts stores they will typically test a battery for free.
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[got3fords]

The thought has crossed my mind. What should be the best way to charge the battery? Take it out? Do it while connected? Haven’t changed a battery in a long time.
Sometimes the door chime will should off, like the battery is low. Never gave it much thought til you mentioned the battery charge.

A good high quality charger, condtioner,, desulfator would be nice. But I woudld imagine just seeing what happens with a regular charger would be good information. As mentioned, do it with battery installed and connect negative to body or engine. Don't want to bypass BMS. There is a place on inside above fender I believe.

 

[ppfd]

Todays report:
Had to run a few errands. No codes / faults. Called my mom as thats what all good sons do! Dropped off the recycling, and hit the local gun shop. Driving home the the spinning wheel of Ive put up with this too long showed up.
”Hey I’m right close to the dealership/service center!“ Strikes me. I pull in and get the service manager to come out and look at the shit box ranger. He has a tech take it in and an hour later.
Parts ordered for something ABS, $1200.00.
At this point I am so over it. Just fix this shit pile so I can off load it with a quickness!
Anyway, its an hour later and I get my keys.
The revolving wheel of F.U. Shows up while in the parking lot. I cannot even turn the wheel this time. I pull back up to the service bays and go in and tell them I can’t drive this bomb! The wheel won’t turn!.
Service manager turns the key off.
And thank the holy Gods! It will not start!!!!!!!!!!!!!!!!!!!!!!!!
Another mechanic comes out and checks the battery connections. Guess what, they have never checked the actual battery!
So he disconnected the battery and we make bullshit talk for about 20 minutes as I eye the lot for a lincoln for my loaner vehicle.
No damn Lincoln’s on the lot!
Mechanic looks around and says, “have you called ford yet to buy this thing back? In a whisper?”
I said, “I will be!”
Battery connected, “codes cleared”!
I drive to wal mart a few miles down the road and codes a plenty show back up.

Lawyer tomorrow
I’m really trying to give this particular dealership credit. I bought the truck in WV and the dealership is in Ohio near my GFs place. I stopped in unannounced and they pulled me in and had the truck about an hour.
After dealing with the public for 30 years. It is hard for me to trust anyone.

I just want this truck gone as soon as possible. I am at the point that I will take a hit on a trade in if I can’t find a decent beater.

 

[9zero1790]

Todays report:
Had to run a few errands. No codes / faults. Called my mom as thats what all good sons do! Dropped off the recycling, and hit the local gun shop. Driving home the the spinning wheel of Ive put up with this too long showed up.
”Hey I’m right close to the dealership/service center!“ Strikes me. I pull in and get the service manager to come out and look at the shit box ranger. He has a tech take it in and an hour later.
Parts ordered for something ABS, $1200.00.
At this point I am so over it. Just fix this shit pile so I can off load it with a quickness!
Anyway, its an hour later and I get my keys.
The revolving wheel of F.U. Shows up while in the parking lot. I cannot even turn the wheel this time. I pull back up to the service bays and go in and tell them I can’t drive this bomb! The wheel won’t turn!.
Service manager turns the key off.
And thank the holy Gods! It will not start!!!!!!!!!!!!!!!!!!!!!!!!
Another mechanic comes out and checks the battery connections. Guess what, they have never checked the actual battery!
So he disconnected the battery and we make bullshit talk for about 20 minutes as I eye the lot for a lincoln for my loaner vehicle.
No damn Lincoln’s on the lot!
Mechanic looks around and says, “have you called ford yet to buy this thing back? In a whisper?”
I said, “I will be!”
Battery connected, “codes cleared”!
I drive to wal mart a few miles down the road and codes a plenty show back up.

Lawyer tomorrow
I’m really trying to give this particular dealership credit. I bought the truck in WV and the dealership is in Ohio near my GFs place. I stopped in unannounced and they pulled me in and had the truck about an hour.
After dealing with the public for 30 years. It is hard for me to trust anyone.

I just want this truck gone as soon as possible. I am at the point that I will take a hit on a trade in if I can’t find a decent beater.

sad but i think i would feel the same way. id ask the dealer what they would give you for it and then see what fords buy back / lemon law offers.

 

[got3fords]

So if I understand correctly, the battery was ruled out? I wonder if just for yucks tossing in a brand new battery would be worth a try. Or for that matter, bypassing the BMS. As much as I love my Ranger, I can't imagine the crap you are going through right now.

 

[seasprite]

These kinda reminds me of a video from "The South Main Auto" YouTube channel. It was kinda long but there was I think Chevy that was popping up rando codes and other things. He showed the trouble shooting steps that he did and had to break out the wiring diagrams to finally trace it down to a corroded chassis ground. I'm not saying that's your issue. I'm just saying that these vehicles have gotten way more complicated nowadays. I was in IT for 20 years and it kinda reminded me of my old job when he broke out the diagrams. Good luck
Found the video of anyone is interested.

Love Eric O, hell of a mechanic. Wish I could find one like him local.

 

[Max Crafter]

Theres alot of holes right now that need filling.
I know you're likely speaking in your angry voice, which sadly leaves the gaps of information people on here need to help you.
Perhaps gather your thoughts and write a new clear concise post stating where you are at, without the emotions. Are you getting dash lights? which ones? are you getting the infotainment warnings? which ones and in which order? If you have ford pass, which ones are being sent to it? Tell us exactly what happens and when without all the fluff.
I'm going to stick with the crowd that you have a wire issue, or low voltage issue.
With your reference to your steering problem, this is in the service manual, and it points to voltage issues. You only said the tech disconnected the battery, which will clear codes. You didnt answer definitively that he checked the battery state.

 

[airline tech]

The troubleshooter in me would LOVE to get my hands on that truck and get it figured out, I know it's something simple that is being overlooked.
My first focus is the battery and charging system and second that ignition switch and antitheft, if they replaced the ABS module that is now ruled out, so then next is the COM-2 Bus and everything tied to it and the main focus on that bus is the driver's door ajar switch is the first stop for that bus.
Two main issues to start in Pin-Point testing are the No-Start and No-Steering issues, those are major points to reference as well, dive into that and find a common connector, ground point etc outside of the COM Bus.

 

[Rp930]

Todays report:
Had to run a few errands. No codes / faults. Called my mom as thats what all good sons do! Dropped off the recycling, and hit the local gun shop. Driving home the the spinning wheel of Ive put up with this too long showed up.
”Hey I’m right close to the dealership/service center!“ Strikes me. I pull in and get the service manager to come out and look at the shit box ranger. He has a tech take it in and an hour later.
Parts ordered for something ABS, $1200.00.
At this point I am so over it. Just fix this shit pile so I can off load it with a quickness!
Anyway, its an hour later and I get my keys.
The revolving wheel of F.U. Shows up while in the parking lot. I cannot even turn the wheel this time. I pull back up to the service bays and go in and tell them I can’t drive this bomb! The wheel won’t turn!.
Service manager turns the key off.
And thank the holy Gods! It will not start!!!!!!!!!!!!!!!!!!!!!!!!
Another mechanic comes out and checks the battery connections. Guess what, they have never checked the actual battery!
So he disconnected the battery and we make bullshit talk for about 20 minutes as I eye the lot for a lincoln for my loaner vehicle.
No damn Lincoln’s on the lot!
Mechanic looks around and says, “have you called ford yet to buy this thing back? In a whisper?”
I said, “I will be!”
Battery connected, “codes cleared”!
I drive to wal mart a few miles down the road and codes a plenty show back up.

Lawyer tomorrow
I’m really trying to give this particular dealership credit. I bought the truck in WV and the dealership is in Ohio near my GFs place. I stopped in unannounced and they pulled me in and had the truck about an hour.
After dealing with the public for 30 years. It is hard for me to trust anyone.

I just want this truck gone as soon as possible. I am at the point that I will take a hit on a trade in if I can’t find a decent beater.

You do not need a lawyer for this. Follow Ford, follow the lemon law and don’t accept arbitration. Simple. No greedy lawyer needed.

 

[Jason B]

you need to get corporate on this to buy it back. don't settle for fixing it at this point. getting a lawyer involved is good only for the lawyer. you will succeed in getting a buy back with the lawyer, but nothing else. and guess who pays the lawyer?

 

[Waxthis]

Man. So sorry you have to deal with this shit!

 

[Newman]

Putting this here to get some traction
2021 Ranger Tremor 29,000 miles
Since I’ve had it when ever it was cold, frost and or snow I’d get the forward collision sensor not working. quick minute on this forum or the owners manual shows its common for the sensor to get blocked.

Last few months, I’d get a pre collision warning that the system was down. I’d park the truck and few hours later it was fine.

About 2 weeks ago after getting gas, I got the same as above plus the terrain management was out. It was but the 4wd worked. Again, park a few hours and the light was gone and TM worked.

Oil change last Monday at the dealer and I mentioned it to them. Obvious answer was bring it in if it does it again.
Tuesday leaving work it lights up pre collision and TM is out again. I call and take it in Friday. Of course no lights on! Mechanic hooks it up and no codes. He and the service guy tells me, most these sensors run through the rear view mirror system? I can see the pre collision but the TM?
I leave and run into Lowe’s about a mile from the dealer.
I leave Lowe’s and hit the jackpot

Steering assist fault
Rear belt monitor fault
See manual
Front camera fault
Pre collision assist fault
Service advance trac
Terrain Management fault
4wd fault

I call the dealer and said I AM coming back now. he said pull it in and don’t shut it off. They spend another hour dicking with their computer / reader trying to figure it out. They turn all the codes off. And now the master mechanic comes out and drives it. All the above come back on.
He said and I and quote, “could be the ECM, PCM, vision system and or the ABS. But we can’t just go replacing parts.” Ugh is that not what the warranty is for.
Goes back Wednesday for him to spend some time with.

Crazy thing is the truck runs and drives fine. I do notice the steering is tight for a minute or 2 when I first drive.

I am really reasonable when it comes to service industry workers, as I am a nurse and paramedic. So I no the shit these guys have to deal with.
But this really leaves a bad taste with me. If this is all electronics, I’ve got a bad feeling its just going to continue.
I’m seriously considering getting rid of it and just grabbing a beater truck or SUV for the time being.

So maybe the most important question out of all this. If I had tuned this truck and this happened, would the dealer say it was my fault?
If I do tune it after it gets fixed and it happens again, will the tune be considered the issue? That is if I keep it?

Putting this here to get some traction
2021 Ranger Tremor 29,000 miles
Since I’ve had it when ever it was cold, frost and or snow I’d get the forward collision sensor not working. quick minute on this forum or the owners manual shows its common for the sensor to get blocked.

Last few months, I’d get a pre collision warning that the system was down. I’d park the truck and few hours later it was fine.

About 2 weeks ago after getting gas, I got the same as above plus the terrain management was out. It was but the 4wd worked. Again, park a few hours and the light was gone and TM worked.

Oil change last Monday at the dealer and I mentioned it to them. Obvious answer was bring it in if it does it again.
Tuesday leaving work it lights up pre collision and TM is out again. I call and take it in Friday. Of course no lights on! Mechanic hooks it up and no codes. He and the service guy tells me, most these sensors run through the rear view mirror system? I can see the pre collision but the TM?
I leave and run into Lowe’s about a mile from the dealer.
I leave Lowe’s and hit the jackpot

Steering assist fault
Rear belt monitor fault
See manual
Front camera fault
Pre collision assist fault
Service advance trac
Terrain Management fault
4wd fault

I call the dealer and said I AM coming back now. he said pull it in and don’t shut it off. They spend another hour dicking with their computer / reader trying to figure it out. They turn all the codes off. And now the master mechanic comes out and drives it. All the above come back on.
He said and I and quote, “could be the ECM, PCM, vision system and or the ABS. But we can’t just go replacing parts.” Ugh is that not what the warranty is for.
Goes back Wednesday for him to spend some time with.

Crazy thing is the truck runs and drives fine. I do notice the steering is tight for a minute or 2 when I first drive.

I am really reasonable when it comes to service industry workers, as I am a nurse and paramedic. So I no the shit these guys have to deal with.
But this really leaves a bad taste with me. If this is all electronics, I’ve got a bad feeling its just going to continue.
I’m seriously considering getting rid of it and just grabbing a beater truck or SUV for the time being.

So maybe the most important question out of all this. If I had tuned this truck and this happened, would the dealer say it was my fault?
If I do tune it after it gets fixed and it happens again, will the tune be considered the issue? That is if I keep it?

Putting this here to get some traction
2021 Ranger Tremor 29,000 miles
Since I’ve had it when ever it was cold, frost and or snow I’d get the forward collision sensor not working. quick minute on this forum or the owners manual shows its common for the sensor to get blocked.

Last few months, I’d get a pre collision warning that the system was down. I’d park the truck and few hours later it was fine.

About 2 weeks ago after getting gas, I got the same as above plus the terrain management was out. It was but the 4wd worked. Again, park a few hours and the light was gone and TM worked.

Oil change last Monday at the dealer and I mentioned it to them. Obvious answer was bring it in if it does it again.
Tuesday leaving work it lights up pre collision and TM is out again. I call and take it in Friday. Of course no lights on! Mechanic hooks it up and no codes. He and the service guy tells me, most these sensors run through the rear view mirror system? I can see the pre collision but the TM?
I leave and run into Lowe’s about a mile from the dealer.
I leave Lowe’s and hit the jackpot

Steering assist fault
Rear belt monitor fault
See manual
Front camera fault
Pre collision assist fault
Service advance trac
Terrain Management fault
4wd fault

I call the dealer and said I AM coming back now. he said pull it in and don’t shut it off. They spend another hour dicking with their computer / reader trying to figure it out. They turn all the codes off. And now the master mechanic comes out and drives it. All the above come back on.
He said and I and quote, “could be the ECM, PCM, vision system and or the ABS. But we can’t just go replacing parts.” Ugh is that not what the warranty is for.
Goes back Wednesday for him to spend some time with.

Crazy thing is the truck runs and drives fine. I do notice the steering is tight for a minute or 2 when I first drive.

I am really reasonable when it comes to service industry workers, as I am a nurse and paramedic. So I no the shit these guys have to deal with.
But this really leaves a bad taste with me. If this is all electronics, I’ve got a bad feeling its just going to continue.
I’m seriously considering getting rid of it and just grabbing a beater truck or SUV for the time being.

So maybe the most important question out of all this. If I had tuned this truck and this happened, would the dealer say it was my fault?
If I do tune it after it gets fixed and it happens again, will the tune be considered the issue? That is if I keep it?

Putting this here to get some traction
2021 Ranger Tremor 29,000 miles
Since I’ve had it when ever it was cold, frost and or snow I’d get the forward collision sensor not working. quick minute on this forum or the owners manual shows its common for the sensor to get blocked.

Last few months, I’d get a pre collision warning that the system was down. I’d park the truck and few hours later it was fine.

About 2 weeks ago after getting gas, I got the same as above plus the terrain management was out. It was but the 4wd worked. Again, park a few hours and the light was gone and TM worked.

Oil change last Monday at the dealer and I mentioned it to them. Obvious answer was bring it in if it does it again.
Tuesday leaving work it lights up pre collision and TM is out again. I call and take it in Friday. Of course no lights on! Mechanic hooks it up and no codes. He and the service guy tells me, most these sensors run through the rear view mirror system? I can see the pre collision but the TM?
I leave and run into Lowe’s about a mile from the dealer.
I leave Lowe’s and hit the jackpot

Steering assist fault
Rear belt monitor fault
See manual
Front camera fault
Pre collision assist fault
Service advance trac
Terrain Management fault
4wd fault

I call the dealer and said I AM coming back now. he said pull it in and don’t shut it off. They spend another hour dicking with their computer / reader trying to figure it out. They turn all the codes off. And now the master mechanic comes out and drives it. All the above come back on.
He said and I and quote, “could be the ECM, PCM, vision system and or the ABS. But we can’t just go replacing parts.” Ugh is that not what the warranty is for.
Goes back Wednesday for him to spend some time with.

Crazy thing is the truck runs and drives fine. I do notice the steering is tight for a minute or 2 when I first drive.

I am really reasonable when it comes to service industry workers, as I am a nurse and paramedic. So I no the shit these guys have to deal with.
But this really leaves a bad taste with me. If this is all electronics, I’ve got a bad feeling its just going to continue.
I’m seriously considering getting rid of it and just grabbing a beater truck or SUV for the time being.

So maybe the most important question out of all this. If I had tuned this truck and this happened, would the dealer say it was my fault?
If I do tune it after it gets fixed and it happens again, will the tune be considered the issue? That is if I keep it?

I have a 2020 Lariat 4x4 and experienced the exact same problem. Took the dealer two times but finally determined PSCM was bad. They replaced and I have not had any problems since.

 

[TOMDEE]

Putting this here to get some traction
2021 Ranger Tremor 29,000 miles
Since I’ve had it when ever it was cold, frost and or snow I’d get the forward collision sensor not working. quick minute on this forum or the owners manual shows its common for the sensor to get blocked.

Last few months, I’d get a pre collision warning that the system was down. I’d park the truck and few hours later it was fine.

About 2 weeks ago after getting gas, I got the same as above plus the terrain management was out. It was but the 4wd worked. Again, park a few hours and the light was gone and TM worked.

Oil change last Monday at the dealer and I mentioned it to them. Obvious answer was bring it in if it does it again.
Tuesday leaving work it lights up pre collision and TM is out again. I call and take it in Friday. Of course no lights on! Mechanic hooks it up and no codes. He and the service guy tells me, most these sensors run through the rear view mirror system? I can see the pre collision but the TM?
I leave and run into Lowe’s about a mile from the dealer.
I leave Lowe’s and hit the jackpot

Steering assist fault
Rear belt monitor fault
See manual
Front camera fault
Pre collision assist fault
Service advance trac
Terrain Management fault
4wd fault

I call the dealer and said I AM coming back now. he said pull it in and don’t shut it off. They spend another hour dicking with their computer / reader trying to figure it out. They turn all the codes off. And now the master mechanic comes out and drives it. All the above come back on.
He said and I and quote, “could be the ECM, PCM, vision system and or the ABS. But we can’t just go replacing parts.” Ugh is that not what the warranty is for.
Goes back Wednesday for him to spend some time with.

Crazy thing is the truck runs and drives fine. I do notice the steering is tight for a minute or 2 when I first drive.

I am really reasonable when it comes to service industry workers, as I am a nurse and paramedic. So I no the shit these guys have to deal with.
But this really leaves a bad taste with me. If this is all electronics, I’ve got a bad feeling its just going to continue.
I’m seriously considering getting rid of it and just grabbing a beater truck or SUV for the time being.

So maybe the most important question out of all this. If I had tuned this truck and this happened, would the dealer say it was my fault?
If I do tune it after it gets fixed and it happens again, will the tune be considered the issue? That is if I keep it?

IF FORD STILL USING SOY BASED INSULATION ON THEIR WIRES THAT RATS AND MICE LIKE TO CHEW ON? CHECK ALL THE BIG WIRING CLUSTERS IN THE ENGINE BAY, TOP AND BOTTOM

 

[Rp930]

Just looked at WV lemon law. Like many and likely all states you must notify the manufacturer in writing. Not all states grant a final repair attempt for the manufacturer but in your case it looks like they do. Attorney or not generally the manufacturer will take one last opportunity to fix it. Probably with a Ford representative assisting.

IMPORTANT: IF THIS VEHICLE IS DEFECTIVE, YOU MAY BE ENTITLED UNDER STATE LAW TO REPLACEMENT OR TO COMPENSATION. HOWEVER, TO BE ENTITLED TO REPLACEMENT OR TO COMPENSATION, YOU MUST FIRST NOTIFY THE MANUFACTURER OF THE PROBLEM IN WRITING AND PROVIDE THE MANUFACTURER AN OPPORTUNITY TO REPAIR THE VEHICLE."

 

[ppfd]

Thank you all.
No rats or mice.

Spoke with an attorney. Sounds like I meet WV lemon law requirements.
Outline time
I have to let them try and fix it with the parts ordered. If it is indeed repaired, the lawyer says get rid of it. Something I had planned to do.
Ford has an attorney on staff that handles lemon law all day every day. My guy says it is an 8 to 10 month process.
I met the WV definition of 1 safety issue with the ABS and steering.
Pictures and videos are considered evidence and documentation. So I need to remove what I have on my phone to a thumb drive and secure it.
ATTORNEY FEES ARE COVERED BY FORD. I bolded this as this is always a question.
I am entitled to reimbursement for the purchase price and interest paid. Possibly accessories and "pain and suffering"
2nd. opinion as I was told to do by the service dept. Lawyer says to to that if it is not fixed and only if I want to. Again I met the state requirements.

The only issue, and it will probably be against this particular ford dealer/service dept.
I have only been given 1 set of service papers with my compliant and their solution/repair listed. I got a print out of all the codes listed. Just a print out, no actual dealer type letter head we have all received with repairs.
Lawyer said to go down to the dealer and ask for all copies of this particular issue. Do not mention lemon law as it does not effect the dealer. But may effect future service from them.

Told him I have been documenting my issues on a popular ford ranger site. Said he will have someone read over it.
I'll keep you all posted
!

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