dealer telling me he can't install a part for what Ford Accessory charged me for install

FoD

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No, not an idiot.
It's Wednesday, and we're all jumpy about the weekend coming up and whether or not we're going to be ordering that new Ford Splash... ;)
Good thing OP didn't mention vaccine...;)
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Rp930

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Ford shipped the part to the dealer. He went to the dealer where they shipped it. Did you read the post? Why are you all so quick to assume OP did something wrong?
Exxxccuuuussseee me. I missed that part. Sorry. I didnā€™t drill the guy. I wasnā€™t aware it was even an option for installation. Obviously itā€™s not a great choice but they should honor it. Ask to see the Service Manager or General Manager.
 

CJBax

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Lol good stuff.

BTW, OP, how exactly was it all resolved and what was the issue? I can't be the only curious one.

Regardless, glad you got it sorted.
 

JesseS

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On the Bronco B&P you can order many accessories as a DIO, Dealer installed option, and pay Ford, they ship to Dealer for install. Can't believe how fast so many were basically jumping all over the OP without a bit of evidence. OH, this is the internet, no proof needed.
 


OP
OP
towpro

towpro

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Lol good stuff.

BTW, OP, how exactly was it all resolved and what was the issue? I can't be the only curious one.

Regardless, glad you got it sorted.
Just set them straight including copies of my receipt from ford, and told them "I think your going to have to call Ford on this one".
 

OFC Ranger

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I got it straightened out with the dealer, but some of you are getting out of hand here.
I now realize I did not post https://accessories.ford.com/ on the original post, so I guess I am a "boomer" (but only by a couple days) but I "assumed" everyone else here knew about this website. (in fact I learned about this part I bought here on this site). its a real website, hosted by non other than Ford. Mike posted a picture. Exactly what I did. thanks Mike. I guess I come across as an idiot here.
I was just poking fun. But I like pie so I'll eat my crow!
 

OFC Ranger

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Don't take it personally. This is the internet. It's like the old west; shoot first, shoot again, shoot some more and then ask questions.
I prefer to shoot first then shoot again then shoot some more also shoot myself shoot the tree over there and shoot Grandma across the road.
 

db_tanker

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Good thing OP didn't mention vaccine...;)
God FORBID if he mentioned the dreaded damper...then it would have gotten REALY out of hand.

towpro, glad you got it straight. you will find many (but not ALL) folks working at a dealership exude awesome levels of confidence and mediocre levels of intelligence. :(

D
 

VAMike

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BTW, OP, how exactly was it all resolved and what was the issue? I can't be the only curious one.
There have been previous reports of dealers not being happy with the pre-paid installation options, but they eventually honor it. Makes you wonder if Ford isn't charging enough, or if the dealers are overcharging...
 

janitorjim

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There have been previous reports of dealers not being happy with the pre-paid installation options, but they eventually honor it. Makes you wonder if Ford isn't charging enough, or if the dealers are overcharging...
vote overcharging
 

Trigganometry

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I looked into this module when I first got my truck. Itā€™s pretty much a plug and play item. Not much to installation ether. If a dealer is bitching about a 10 minute job then they need some diapers and some strained peas!
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