Think I Threw a Rod....

[Vitis805]

Can we get a pic of the statement from Ford that wrote "all the mods"?

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[D Fresh]

you do you bud

you seriously think they monitor forums, for all the models they tune for? you seriously think they should lay all their cards on the table for forum members not involved with this specific case?

why dont ya call them yourself and ask them about the specifics. seems like you wont let it go until you hear from them.

Let it go?

This is a forum to waste time talking about trucks.

Why so serious?

And they DO participate in this forum. They are a diamond sponsor, although they haven't posted in a while.

They have no "cards" in this game. Stage 3, as the insurance holder does. Of course they have somebody who monitors internet traffic, like all companies do.

@5startuning

What say you? How do you develop your OTS tunes? Do you request datalogs for OTS tunes including the mods you sell? Are these tunes developed with a shop truck with the same combination of modifications? Do you tweak people's tunes via datalogs?

 

[Langwilliams]

I would think it's easy to show the purchase date for each mod an 5 star would have records of each tune sent an the date. The OP might as well. Looks like there aren't going to be any fast answers on this case from either party.

 

[OFC Ranger]

So, you offer insurance on Icon, MBRP, and Rigid products as well?

The whole thing seems a bit odd. I've been around turbos and tuning for over two decades. I've never once heard of a warranty on a tune, no less offered by a simple vendor. Seems as though there would have been a deeper relationship between the two companies for this to come about.

To an "outsider" their absence is weird. Of course they should have curiosity about the failure. But there seems to be none here.

Are you saying that OP's engine will be covered regardless of the cause?

Shouldn't an analysis be made of the engine first? What if he did run it out of oil? You still gonna cover it?

The OP doesn't seem to care what caused it, Ford doesn't seem to care what caused it, 5 Star doesn't seem to care what caused it, do you guys care what caused it?

I mean, if you don't, why is anybody running anything other than 5 Star w/ Stage 3 insurance?

I think the problem is your feelings of entitlement on information. That and a whole lot of assumptions. There are probably private discussions happening and unless they choose to share that then you are out of luck.

You appear to be on the hunt for a boogie man that simply may not exist.

 

[D Fresh]

I think the problem is your feelings of entitlement on information. That and a whole lot of assumptions. There are probably private discussions happening and unless they choose to share that then you are out of luck.

I don't feel entitled to anything.

It doesn't hurt to ask.

The lack of an answer can sometimes be more telling than the answer.

I'm researching my own future modifications. An above board operation should have no problem answering my questions on a public forum. I haven't asked anything regarding the specifics of the current situation. All of my questions were purposely phrased in a general manner.

If they choose not to answer my questions, so be it. I'll carry on about my business. Just like I assume you do if a citizen you pull over tells you they don't answer questions.

 

[2ford]

I think the problem is your feelings of entitlement on information. That and a whole lot of assumptions. There are probably private discussions happening and unless they choose to share that then you are out of luck.

You appear to be on the hunt for a boogie man that simply may not exist.

I think the boogie man is the dealership he paid for inspecting the blown motor. My experience brought a car with a rod knock into the dealer car was under warranty they pulled the pan and found a spun rod bearing I didn't have to pay for the inspection. I had made some mods a different carb and headers they replaced the short block. What he should be concerned about is the fact the dealership is still trying to rip him a new one with the 14k stock engine replacement.

 

[Rence]

“ He who is without oil shall cast out the first rod “
Compressions 3:92

 

[Joeiconic]

you seriously think they monitor forums, for all the models they tune for? you seriously think they should lay all their cards on the table for forum members not involved with this specific case?

why dont ya call them yourself and ask them about the specifics. seems like you wont let it go until you hear from them

100% agree. This is a business dealing between the OP and 5 Star only. In fact, I would argue they owe the OP confidentiality here. They are wise not to “try the case in the press”, so to speak.

 

[HenryMac]

You guys saying 14 grand is ridiculous... 14 grand sounds about right to me.

The motor is $6,400. Think about that. And in my experience having a dealership do anything, labor is always more than parts. And the parts are never cheap.

Now open the hood on your Ranger and imagine the time it would take to pull the motor and replace it.

They can't put the guy that does oil changes on this, they have to use the highest paid guy in the shop and you can bet he'll be very methodical and detail oriented... and he'll need a helper for some of the work.

2019 Ford Ranger 2.3L Ecoboost Long Block from Levitown Ford

 

[D Fresh]

so, they have no cards in the game, yet you still tag them and ask them questions?

Obviously, you're confused. Let me help you out.

5 Star made the tune file

Stage 3 is the insurance company

Project Midnight has a truck..

5 Star's part in this is over.

I haven't asked either company anything specific to this case. ONLY general questions about their process.

100% agree. This is a business dealing between the OP and 5 Star only. In fact, I would argue they owe the OP confidentiality here. They are wise not to “try the case in the press”, so to speak.

Again, there have been no questions asked that are specific to this case.

If they don't want to answer, that's fine. It tells me all I need to know if companies cannot answer simple questions about their business.

Regardless of what you guys think this insurance arrangement is VERY strange. Nobody in the industry offers anything of the like. And anybody with a even a little bit of automotive knowledge SHOULD have questions regarding 5 Star's process.

 

[D Fresh]

oh no, i get it, you dont have to be trying to lampoon me into your delirium about this fiasco

forgive me for being inept as fuck, but arent you contradicting yourself?

Let me put it this way.

Let's suppose that 5 Star is a car manufacturer, let's say Ford. And Stage 3 is an extended warranty company, let's say CarShield.

If Project Midnight's truck breaks, and CarShield is making a determination of if/how to pay for it, it has no bearing on or consequence to Ford. Therefore, a curious person asking Ford how the vehicle was built SHOULDN'T bother them one bit.

There are 3 parties in this equation. Only 2 of them might possibly pay for the problem. Stage 5's part is done and over.

 

[D Fresh]

if JLo can insure her ass for millions (she's on the market again fellas) then nothing surprises me with insurance. whether you think its strange or not, those hole in one golfing tournaments where you win a Toyota yaris for plunking one in the cup, are all covered by insurance.
insurance is weird in general.

It is a weird game.

But I've searched I can't seem to find any other company with insurance on their tunes.

It'd be one thing if Stage 3 offered insurance on other modifications or tunes. Or if 5 Star insured their own tunes. But a 3rd party insurer who only covers products from one builder? Unheard of.

 

[slowmachine]

But I've searched I can't seem to find any other company with insurance on their tunes.

Number one selling point of the Ford Performance tune.

 

[HenryMac]

I looked the other day on ye ole world wide web and couldn't find any other major car manufacturer who offers a "tune" like Ford does.

Did I not dig deep enough or is offering a "performance tune" something only Ford does?

 

[NeptuneRanger]

Obviously, you're confused. Let me help you out.

5 Star made the tune file

Stage 3 is the insurance company

Project Midnight has a truck..

5 Star's part in this is over.

I haven't asked either company anything specific to this case. ONLY general questions about their process.




Again, there have been no questions asked that are specific to this case.

If they don't want to answer, that's fine. It tells me all I need to know if companies cannot answer simple questions about their business.

Regardless of what you guys think this insurance arrangement is VERY strange. Nobody in the industry offers anything of the like. And anybody with a even a little bit of automotive knowledge SHOULD have questions regarding 5 Star's process.

I love you brother but you keep using the word insurance. This is not insurance. This is an extended warranty which a person has a choice to purchase. The reason you may not see this with other tune companies is because they may offer a warranty on their tune service for free. Free equals warranty. Pay for it, equals extended warranty or service contract.

When it comes to appliances, cars, lawn mowers etc.. the question I ask myself is, why should I as the consumer pay extra to cover your poor workmanship ? When I see no warranty (free) or a very short one, it makes me wonder what they know that I don’t.

What I see here, is that the extended limited warranty was created to overcome the objection some reticent buyers would have that a crappy tune would ruin the engine and void the factory warranty. This paper is subordinate to the factory and secondary third party extended warranties. It is very narrow in scope in that it remedies only damage caused directly by the tune. Just the pricing alone let’s you know that. Regardless of what was in the mind of the buyer and what was verbally said by the seller, the written signed contract is what rules under provision 7f of their document.

I know NOTHING at all about engine mods and tunes, zilch, zippo nada, zero.

I want no one with a laptop and a cable anywhere near my truck period. I trust Ford did the thorough job figuring out the long haul optimization of the engine and as I keep trucks for 10 to 15 years, if it works I ain’t gonna fix it.

For everybody else, if you only remember one thing from this 50 page thread... READ your warranties and if you pay for and sign a third party document, READ it first.

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