Just updated to Sync 3.4 on my Ranger 2019

[Gizmokid2005]

Next time you talk with with Service Writer ask him what he thinks of 'reloading the APIM AS-Built data'.
This is easily doable by the dealer and I'm pretty darn sure it will restore the climate screen.

Isn't the problem that the as builts are wrong?

That is my understanding based on what @UofMEngineer has stated prior. If you have an 8 in a particular bit, you'll run into the missing climate. Which leads me to believe the As-built is incorrect and needs to be updated and the 3.4 update didn't include a corrected config.

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[Paul Moline]

I installed the 3.4 download from Ford when it initially was released, I didn't lose my climate everything seemed fine except it never did leave an installation complete message on the screen I just pulled the USB after an hour. Later I tried a nav voice command and it just exits back to the home screen. I downloaded the update again this morning, this time I let it run for 2 hours 15 minutes, it just would not end so on a restart I pulled the USB and again the nav voice just exits when I say "find an address". After over 2 hours did I still pull it too early? Everything works except the nav voice.

 

[UofMEngineer]

I installed the 3.4 download from Ford when it initially was released, I didn't lose my climate everything seemed fine except it never did leave an installation complete message on the screen I just pulled the USB after an hour. Later I tried a nav voice command and it just exits back to the home screen. I downloaded the update again this morning, this time I let it run for 2 hours 15 minutes, it just would not end so on a restart I pulled the USB and again the nav voice just exits when I say "find an address". After over 2 hours did I still pull it too early? Everything works except the nav voice.

You need to finish the map install. The v3.4 install won't touch the nav voice files.

That is my understanding based on what @UofMEngineer has stated prior. If you have an 8 in a particular bit, you'll run into the missing climate. Which leads me to believe the As-built is incorrect and needs to be updated and the 3.4 update didn't include a corrected config.

Yep, it seems it's happening when it reads the one config bit. It's set for climate domain off, which is why folks switching it to on in forscan get the screen back. They'll probably add some workaround so there isn't a need to mess with the config if I had a guess.

 

[Geoff]

Deleted

 

[Gizmokid2005]

The way I understand this, an 8 in that particular bit means the installer for Sync 3.4 interpreted that incorrectly and it modified the As-Built data to turn off Climate Domain. Restoring that thru FORScan restores the Climate Screen.

No, as UofM said just before you (and said earlier) the 8 in that bit was set in your as-built, and now 3.4 is reading that bit properly whereas 3.3 was not.

 

[Paul Moline]

You need to finish the map install. The v3.4 install won't touch the nav voice files

Thanks for the quick repy!! So installing the 119 maps will get that back?

 

[UofMEngineer]

Thanks for the quick repy!! So installing the 119 maps will get that back?

Correct. The nav voice packages are last to go in, so and early pull of the drive will result in the behavior you’re seeing since they aren’t there.

 

[Paul Moline]

Correct. The nav voice packages are last to go in, so and early pull of the drive will result in the behavior you’re seeing since they aren’t there.

So it would have eventually finished? I downloaded the 119 map update and I will load that. Thanks again for your help.

 

[UofMEngineer]

So it would have eventually finished? I downloaded the 119 map update and I will load that. Thanks again for your help.

Yep, it may go a bit faster this time since some files are already there, but depending on the drive it can still take quite some time.

 

[VAMike]

They'll probably add some workaround so there isn't a need to mess with the config if I had a guess.

That would be the obvious solution, can't see what Ford does.

 

[SafetyDan]

Ford needs to send a Forscan device to all Ranger owners, and include one in future sales. ;-)

 

[Czaplewskin]

Seriously. This can't be that hard to fix? What am I supposed to do in the meantime? Not touch my climate? kthx.

I also lost climate controls, but I don't understand why everyone is so upset. I have yet to find anything that I can't do on my physical buttons.?!?!

 

[Gizmokid2005]

I also lost climate controls, but I don't understand why everyone is so upset. I have yet to find anything that I can't do on my physical buttons.?!?!

You can't change the vent selection (auto uses a mixture of head and feet), you also can't enable/disable DUAL mode (as soon as the passenger climate changes it is in dual mode).

Those are the key things I've found you absolutely *cannot* do without the SYNC UI.

 

[treimche]

I also lost climate controls, but I don't understand why everyone is so upset. I have yet to find anything that I can't do on my physical buttons.?!?!

Show us a video of how you change your vents to blow air through the windshield defrost vents and floor at the same time, without using the climate controls on the SYNC screen. Then another video showing how you turn off the dual climate control mode after your passenger changes their temp to something different from the driver.

 

[treimche]

Ford needs to send a Forscan device to all Ranger owners, and include one in future sales. ;-)

Or they could just pull their heads out of their asses and create an update that actually works.

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