Just updated to Sync 3.4 on my Ranger 2019

[Jon Olivier]

Master reset or manually force a re-index on the USB device via the Media Player settings. That's been clearing up that problem.

It cleared up the initial "browsing" issue I had right after updating to 3.4. However, I am still locked out of manual browsing while driving. Would be nice to de-activate that lock out.

EDIT: @UofMEngineer, I haven't tried it yet, but do you know if the Manual Browsing (of the USB Media) lock out is deactivated when a passenger is detected in the front seat?

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[UofMEngineer]

It cleared up the initial "browsing" issue I had right after updating to 3.4. However, I am still locked out of manual browsing while driving. Would be nice to de-activate that lock out.

EDIT: @UofMEngineer, I haven't tried it yet, but do you know if the Manual Browsing (of the USB Media) lock out is deactivated when a passenger is detected in the front seat?

Haven't tried it.

 

[GT5050]

Posted this on another forum, figured it may be useful to those here that use the built in VR. High level list of changes since v3.3 to this 3.4.20136 build:

General
- "Please say a command." prompt is now removed. Quicker to speak, but still wait for the beep after the chime as the mic isn't hot until after it plays.
- Error messages have been cut down, drastically so for the primary ones. You get a mulligan first time of "Please try again", then it'll prompt with more real work examples.
- The prompt drop outs from v3.3 are almost totally eliminated. They can still happen in specific scenarios but it's night and day difference.

Audio
- When games (NCAA, MLB, NFL, NBA, NHL) are broadcasting on SXM, and SYNC is notified, users can now say "Turn on the Detroit Lions Game" to switch to the broadcast channel. If you're sourced to SXM, a sample command will display on screen when the game broadcast data has started to roll in.
- USB media can now be browsed at any time, so long as a Bluetooth device isn't the active source. If you do try to with Bluetooth, you should now get an error prompt telling you that it won't work for Bluetooth devices.
- USB media browsing can now be generic requests, e.g. "Browse The Eagles" vs "Browse Artist <X>".
- Numerous added commands phrases for all sources, e.g. "Listen to 88.7", "Switch to The Highway", "Change the Radio to SXM 2", "Source USB", "Show Music by The Beatles", "Turn on some Rock Music", etc.

Phone
- You can now reply to a specific message number, "Reply to Message <#>", or using the name of the contact (only for the more recent message), "Reply to Tom".

Navigation
- Response to "Find a Place/POI" is now faster after the initial search in a particular city. You should notice faster response to the command in all subsequent searches for that city.
- "Find the nearest <Brand Name>" auto selects the nearest one. Categories still provide a list as they can be more generic requests.
- When searching for a POI, if the user says "Change Search Area", you can now say a city and state like "Detroit, Michigan". In English this covers US and Canadian cities. Requires 19Q1 nav voice data.
- Added ability to search for a POI or address in any city from the main menu. "Find a Place/an Address in Detroit, Michigan". Not required to stay the state/province, but it'll pull the result that's in state if there is one. Same as above, in English it covers US and Canadian cities.

Climate
- Temperature commands now will not prompt yes/no to confirm if the system has high confidence in what was said.
- You can just say the temp now, "74 Degrees", for examples.

Analytics / Diagnostics
- Now that v3.4 has this capability, you can have it submit mis-recognitions (the "Please try again" type error prompts) automatically to Ford. You need to enable the Diagnostics option, along with Send failed voice commands option to enable the recordings to go in. I use those to add command variants, etc. as needed.

Is this update currently live? When I run my VIN on the Ford website this is the message I get:
"Your SYNC system (SYNC3 v3.3.19052) is up to date"

Mine's a 2019 with a July build date, no NAV...

 

[Pjt1021]

Did you pull out usb after first reset ?

No let it complete it will tell you when install is done. Sry took so long answering back.

 

[UofMEngineer]

Is this update currently live? When I run my VIN on the Ford website this is the message I get:
"Your SYNC system (SYNC3 v3.3.19052) is up to date"

Mine's a 2019 with a July build date, no NAV...

Yep. Try another Non-Nav VIN and see if you can get the download that way.

*EDIT* - Then again, it's doing that for some of the VINs I've used to check working downloads. Maybe it is down at the moment.

 

[Geoff]

Posted this on another forum, figured it may be useful to those here that use the built in VR. High level list of changes since v3.3 to this 3.4.20136 build:

General
- "Please say a command." prompt is now removed. Quicker to speak, but still wait for the beep after the chime as the mic isn't hot until after it plays.
- Error messages have been cut down, drastically so for the primary ones. You get a mulligan first time of "Please try again", then it'll prompt with more real work examples.
- The prompt drop outs from v3.3 are almost totally eliminated. They can still happen in specific scenarios but it's night and day difference.

Audio
- When games (NCAA, MLB, NFL, NBA, NHL) are broadcasting on SXM, and SYNC is notified, users can now say "Turn on the Detroit Lions Game" to switch to the broadcast channel. If you're sourced to SXM, a sample command will display on screen when the game broadcast data has started to roll in.
- USB media can now be browsed at any time, so long as a Bluetooth device isn't the active source. If you do try to with Bluetooth, you should now get an error prompt telling you that it won't work for Bluetooth devices.
- USB media browsing can now be generic requests, e.g. "Browse The Eagles" vs "Browse Artist <X>".
- Numerous added commands phrases for all sources, e.g. "Listen to 88.7", "Switch to The Highway", "Change the Radio to SXM 2", "Source USB", "Show Music by The Beatles", "Turn on some Rock Music", etc.

Phone
- You can now reply to a specific message number, "Reply to Message <#>", or using the name of the contact (only for the more recent message), "Reply to Tom".

Navigation
- Response to "Find a Place/POI" is now faster after the initial search in a particular city. You should notice faster response to the command in all subsequent searches for that city.
- "Find the nearest <Brand Name>" auto selects the nearest one. Categories still provide a list as they can be more generic requests.
- When searching for a POI, if the user says "Change Search Area", you can now say a city and state like "Detroit, Michigan". In English this covers US and Canadian cities. Requires 19Q1 nav voice data.
- Added ability to search for a POI or address in any city from the main menu. "Find a Place/an Address in Detroit, Michigan". Not required to stay the state/province, but it'll pull the result that's in state if there is one. Same as above, in English it covers US and Canadian cities.

Climate
- Temperature commands now will not prompt yes/no to confirm if the system has high confidence in what was said.
- You can just say the temp now, "74 Degrees", for examples.

Analytics / Diagnostics
- Now that v3.4 has this capability, you can have it submit mis-recognitions (the "Please try again" type error prompts) automatically to Ford. You need to enable the Diagnostics option, along with Send failed voice commands option to enable the recordings to go in. I use those to add command variants, etc. as needed.

Thank you - as I noted earlier VR has comes a long ways - keep up the excellent work!!

 

[GT5050]

Yep. Try another Non-Nav VIN and see if you can get the download that way.

*EDIT* - The again, it's doing that for some of the VINs I've used to check working downloads. Maybe it is down at the moment.

Any known reason why my VIN wouldn't work though? Seems odd...

*EDIT* Must be down, I just ran 4 different VINs and all give me the same message

 

[TORQUERULES]

They probably pulled it due to reported issues.

 

[GT5050]

They probably pulled it due to reported issues.

Damn - missed my window!

 

[aslusers]

Is this update currently live? When I run my VIN on the Ford website this is the message I get:
"Your SYNC system (SYNC3 v3.3.19052) is up to date"

Mine's a 2019 with a July build date, no NAV...

It happened to me, too. I did download the Sync 3.4 and put it on my USB stick several days ago. I put it on USB in my truck today and the dialogue said error 5. So, I went back to my computer and plan to download 3.4. I clicked and the Ford website said that my truck's Sync is already updated with Sync 3.3. Apparently, 3.4 was pulled out.

 

[UofMEngineer]

Any known reason why my VIN wouldn't work though? Seems odd...

A few I've checked aren't showing 3.4

It happened to me, too. I did download the Sync 3.4 and put it on my USB stick several days ago. I put it on USB in my truck today and the dialogue said error 5. So, I went back to my computer and plan to download 3.4. I clicked and the Ford website said that my truck's Sync is already updated with Sync 3.3. Apparently, 3.4 was pulled out.

LST_ERR05? If so, check that you have all the files in the right folder.

 

[Big Blue]

Man, go to CyanLabs and do their update, use Forscan to replace the climate screen and enjoy. The only thing you will be missing is the XML file to tell Ford you did it. That can wait till Ford gets their act together. Which who knows when that will be. The hits the forum is getting the only thing close to this bad is the map update.

 

[Gizmokid2005]

Just heard back from the dealer. According to them "the software has been down all day at Ford" so I'm going to pick up an unrepaired vehicle and should hear from them on Monday?

What a fiasco this has been.

 

[landiscarrier]

Man, go to CyanLabs and do their update, use Forscan to replace the climate screen and enjoy. The only thing you will be missing is the XML file to tell Ford you did it. That can wait till Ford gets their act together. Which who knows when that will be. The hits the forum is getting the only thing close to this bad is the map update.

exactly!

 

[GT5050]

Man, go to CyanLabs and do their update, use Forscan to replace the climate screen and enjoy. The only thing you will be missing is the XML file to tell Ford you did it. That can wait till Ford gets their act together. Which who knows when that will be. The hits the forum is getting the only thing close to this bad is the map update.

Might have to look into it, but I’m in no hurry. Would have to figure out the forscan stuff too

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