egilbe
Well-Known Member
Eff those guys. Can't get anything straight in the service dept. Last oil change I drove to Yankee Ford to have it done. When my windshield broke, went there to have it replaced and they farmed it out. They gave the glass replacement people the wrong VIN and the glass replacement people put in the wrong windshield. It was replaced, free of charge, with the correct windshield, saved my insurance company a few hundred dollars.Rowe auburn.
It's been an up and down ride with those folks to be honest.
Wanted the trailer brake controller installed, I gave them the part number, they said they had one in stock, but it would be a couple weeks before they got to it. I showed up to the appt time and they let me wait for an hour before they came out and told me it was for an F150 and they needed to order it. They ordered it and scheduled an appt. I called up Yankee ford, and they had one in stock and could get me in in two days. Had it installed and working for less money and less time. Never went back to Rowe.
My wife wanted an oil change on our Hyundai. Went to Rowe. An hour later she called me back stating "no wonder you drive 45 miles to get your oil changed, these guys are clueless."
Rowe Auburn is dead to me.
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