Having a hard time ordering 2021

[ryyck]

They can easily add mud flaps at the dealership. Takes less than 30 minutes to add them to a vehicle. I usually toss that in as something I want (for free) before signing the papers. You must have had a doofus salesperson.

That's what I thought...wasn't worth the time to invest into any deal. Never looked back...never regretted it.

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[jblc]

Ford Vehicle Order Tracking

Open the link above It will take you to the official order tracker. If it has shipped already, it will only give you the estimated arrival date. with the winter weather we are having, expect delays.

Thanks; I'm looking for freight tracking though (as opposed to status tracking.)

I know some folks on here were able to track freight progress, and watch progress across the country.

 

[JimJa]

Your dealer should be able to give you a better idea of exactly when your vehicle will be sent from the transshipment location to the dealership. Ford's tracking will not do the "finer points" of shipping we all desire after placing an order.

My personal experience. Dealer is in the mid-west. I have family there and was visiting, betting on the come without knowledge of when shipping would occur. I knew approximately when the truck was being built but beyond that I was guessing, trusting I didn't have to wait too long. After a week I stopped by the dealer to ask if he had any info on delivery. He called a personal contact at the transshipment location south of MSP. This was at 5:00PM on a Thursday. He told her he had a customer waiting and was it possible to expedite shipping. She said some vehicles at her location had been reloaded on rail cars IOT prevent damage because of a local flood - it was a zoo at the moment. She indicated the truck had arrived earlier in the day and she would look into it. It arrived at the dealer the following morning at 10:00 and I picked it up the next day - with the mud flaps I ordered.

 

[Neuropsychology]

Fortunately the vehicle was shipped a few days ago

Is there a good way to track the freight?

I saw one link on these forums, but the VIN is not found with that company.

I am also in the SF bay area, I'm curious where you ordered as I am getting a little run around with my inquiries. Mind if I PM you?

 

[Motorpsychology]

I am also in the SF bay area, I'm curious where you ordered as I am getting a little run around with my inquiries. Mind if I PM you?

Fortunately the vehicle was shipped a few days ago

Is there a good way to track the freight?

I saw one link on these forums, but the VIN is not found with that company.

All Ford dealers have access to an internal website called Visibility. It tracks every stage of production from the receiving the initial order to final truck transport to the store. they should be able to provide you with accurate status of your order. The customer website is hopeless.
As far as outside tracking sites, I think if the vehicle has not entered actual production, the VIN will come up empty. "Shipped" can mean anything from driven off the assembly line to sitting in the parking lot at the plant waiting for a rail car space, to parked at a truck stop overnight. Visibility can give your dealer the most timely and detailed status.

 

[jblc]

I am also in the SF bay area, I'm curious where you ordered as I am getting a little run around with my inquiries. Mind if I PM you?

Sure! I see your PM, we'll continue there...

 

[Sariandan]

I had sort of the same experience. I was looking online for a ranger and several dealerships that I contacted through their form simply texted me and said they don't have anything in stock. When I asked when they might, they simply said they don't know.

The dealership I'm using is the only one that actually called me. We had sort of the same conversation as far as nothing in stock, but the guy actually went to the trouble to look up when they would get one in and said that if I put down a $100 refundable deposit, they would hold the truck until I had a chance to come look at it and make a decision, once it got to them. Not only that, but it's about $3k cheaper than the same model on other dealer's websites.

So, I went up there the next day, put down the deposit and had them value my trade ($18,500) which they will honor when the truck gets there next month, regardless of any additional miles I put on it.

All it takes is for them to put forth the little bit of extra effort to make a sale. As the OP said in his first post... I'm trying to give them my money. It shouldn't be that hard.

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