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Jrye22

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Correct on 3.4 and re-run. You’ll need to re-run anyway if voice isn’t working as the install didn’t complete fully. See other thread on that specific topic. Diag menu is hold down seek forward / right on the IP and steering wheel for 10 seconds, end speaker walk around, select APIM in upper left, IVSU Versions in lower right. For map you’ll see one 14G421 and one 14G422 (which ones depends on system language and the current location) if the map is fully installed. If you check now you won’t have a 14G422 most likely.
Gotcha thank you for the information I’m either gonna wait for ford to put 3.4 back up or just do it from the other post here.
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Tra1969

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Gotcha thank you for the information I’m either gonna wait for ford to put 3.4 back up or just do it from the other post here.
Looks like its back up version 3.4.20136. They took it away last week and its back on there yesterday. Will try tomorrow and see if its fixed.

Update: Loaded it tonight and it went well. But still lost my climate button on the Main screen. guess they didn't fix the bug for trucks with the "8" in the block.

Update: Used forscan and enabled the the three climate switches and everything is good. Got climate back on the screen with V3.4.
 
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Jrye22

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Looks like its back up version 3.4.20136. They took it away last week and its back on there yesterday. Will try tommorow and see if its fixed.
I did the update today and it worked the maps took a little while but also worked I lost my voice commands but I did a master reset and they came back also follow the instructions above from UofMEngineer that’s how I knew I was missing the voice options
 

sjeagles

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Downloaded SYNC3 v3.4.20136 today, it installed perfectly tonight and did not lose climate.
 

Ammalone72

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Was that the FIRST time that complete pop up displayed after the initial restart (after you accept the install will disable nav voice)? If so, you pulled the stick early and need to let the last step run. That'll recover the nav voice. Per other posts, it's going to show the wrong version on v3.3 due to a bug. You can verify what's installed through the diagnostic menu.
So I finally got a call back from ford about my issue. They sent me an email with an attached file to install, however, after following instructions, I am now without complete navigation. We tried a module reset and that didn't work. Ford did state that this navigation command issue is a problem with this update. Its not effecting everyone though.
 


UofMEngineer

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So I finally got a call back from ford about my issue. They sent me an email with an attached file to install, however, after following instructions, I am now without complete navigation. We tried a module reset and that didn't work. Ford did state that this navigation command issue is a problem with this update. Its not effecting everyone though.
The tool they gave you deletes all map data. You need to re-run the map installer now. Most folks are being tripped up by the restarts unfortunately. And many are missing that there are two sets of instructions. Of course the one most miss is the one that’s says it restarts twice don’t pull the stick. Hence, the lost voice commands. Sigh.
 

Ammalone72

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The tool they gave you deletes all map data. You need to re-run the map installer now. Most folks are being tripped up by the restarts unfortunately. And many are missing that there are two sets of instructions. Of course the one most miss is the one that’s says it restarts twice don’t pull the stick. Hence, the lost voice commands. Sigh.
I re-ran the original install afterwards. I waited 10 minutes after the second install complete screen came up (it never went away) before I pulled the usb out.
 

UofMEngineer

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I re-ran the original install afterwards. I waited 10 minutes after the second install complete screen came up (it never went away) before I pulled the usb out.
And it’s still broken? What’s on your IVSU Versions screen?
 

UofMEngineer

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it,s not even reading the flash drives now. We've done both module and master rest to try and fix it. it is 3.3
Hmm. Can you upgrade to v3.4? That has some improvements for recovering from the failed install from memory.
 

Ammalone72

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Hmm. Can you upgrade to v3.4? That has some improvements for recovering from the failed install from memory.
after dealing with this, i'm afraid to lol. Where do I get the u pdate from?
 

UofMEngineer

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after dealing with this, i'm afraid to lol. Where do I get the u pdate from?
Ford owner site. So you plug the map installer in and nothing at all happens? Does it have an activity light at all?
 
 








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