Ford does not care or take care of there customers

[Jkruusi]

I own a 2021 Ranger its the worst vehicle if ever owned transmission went out at just over 100k km ford charged me 12000 to replace it and refused to provide rental for 2 weeks my truck was in shop. Buttons on inside are not working sometime like traction control or towing button driver side window switch sticks hand brake doesnt go down fully in cold weather paint peeling off 2 spots on my roof and the truck doesnt even have 160k km on it

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[ControlNode]

Transmission issues on this truck do suck, would be nice if Ford had better customer service handling, knowing it's a widespread issue. A blanket customer satisfaction plan would be ideal, especially if the truck made it this far without a fix. However, that likely wouldn't sit well with the shareholders. The transmission was actually the main reason I bought a 100k mile/10-year extended warranty, and the dealer threw in a lifetime powertrain warranty, so I'll probably get to test that third-party warranty eventually, though likely not for another 5+ years.

It's a 5-year-old vehicle; how often have you applied wax or a similar product after washing it to protect the clear coat? Paint and clear coat aren't guaranteed for life, but with proper owner maintenance, they can last a long time. My RS's paint has been on for over 10 years and still looks new, minus a recent door ding. No issues with the Cyber Orange on my '21 Ranger either. Following the initial paint curing time, I've apply finish protection 1-2 times a year.

 

[philanderer]

 

[Jkruusi]

Paint i really dont care about but my last car 2009 mitsubishi ralliart had mint paint before i sold it for truck ive had vehicles go to almost 500k km before transmission went. the new one they put in has less then 50k and its already shifting like crap im gpimg to bring it in again soon but ill get the normal ford b.s oh thats normal its fine last one was brought in at 80k when i noticed it was getting really bad wouldnt replace it 23k later it went not under warranty and they were so eager to replace it

 

[Jkruusi]

And the paint part is the same spot back left and back right of roof paint is just falling of to bare metal cause they never preped or primed the surface right

 

[Dropped F Bomb]

I took mine in for tranny issues and they told me that they found nothing wrong. This will be my last ford.

 

[RK Racing]

We just sold both of our jeeps. 2022 Wrangler and 2023 gladiator, whatever you do, do not buy a Jeep if you want any quality. And the Chevy truck motors are all breaking down. That’s a fact. The Toyota motors a couple of years ago did that too! A lot of lemons out there.

 

[Jkruusi]

Transmission issues on this truck do suck, would be nice if Ford had better customer service handling, knowing it's a widespread issue. A blanket customer satisfaction plan would be ideal, especially if the truck made it this far without a fix. However, that likely wouldn't sit well with the shareholders. The transmission was actually the main reason I bought a 100k mile/10-year extended warranty, and the dealer threw in a lifetime powertrain warranty, so I'll probably get to test that third-party warranty eventually, though likely not for another 5+ years.

It's a 5-year-old vehicle; how often have you applied wax or a similar product after washing it to protect the clear coat? Paint and clear coat aren't guaranteed for life, but with proper owner maintenance, they can last a long time. My RS's paint has been on for over 10 years and still looks new, minus a recent door ding. No issues with the Cyber Orange on my '21 Ranger either. Following the initial paint curing time, I've apply finish protection 1-2 times a year.

We just sold both of our jeeps. 2022 Wrangler and 2023 gladiator, whatever you do, do not buy a Jeep if you want any quality. And the Chevy truck motors are all breaking down. That’s a fact. The Toyota motors a couple of years ago did that too! A lot of lemons out there.

Ya if i get another truck ill just get a old truck with a solid frame and put in a new trans and motor not getting any new vehicles anymore all made to fail so they make more money off you with repairs

 

[Glocker]

And the paint part is the same spot back left and back right of roof paint is just falling of to bare metal cause they never preped or primed the surface right

Are you talking about the paint on the roof or the black metal trim piece that runs along both sides of the roof?

 

[IdahoRanger]

I took mine in for tranny issues and they told me that they found nothing wrong. This will be my last ford.

Sad, did you ask them to do TSB 25-2134?

 

[rmkawboy]

Good lord... The horrific spelling, grammar and punctuation makes this thread unreadable and lends NO credibility to your complaints or arguments....

 

[Colo_Ranger]

yeah... this is what I thought.

My truck broke out of warranty and Ford won't cover it under warranty. This makes me mad. AAAAAH

 

[Dr. Zaius]

 

[Grandaccess]

I own a 2021 Ranger its the worst vehicle if ever owned transmission went out at just over 100k km ford charged me 12000 to replace it and refused to provide rental for 2 weeks my truck was in shop. Buttons on inside are not working sometime like traction control or towing button driver side window switch sticks hand brake doesnt go down fully in cold weather paint peeling off 2 spots on my roof and the truck doesnt even have 160k km on it

I have owned many trucks over my 60 years, this is the most fun I have had, 60k on it and only had the lower hose fail at 15k and a tie rod end... not the trucks fault Shitty new york roads.
and I really abuse this thing and put it away wet, hell I dont even change the oil LOL havent opened the hood in 40K to see if it has oil, I hope the light comes on if its low?
its odds, look at any and every product on Amazon they all have 3% to 4% one star

 

[Jason B]

I don't know of any manufacturer that would be willing to accommodate anyone after warranty expired.

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