Ford cannot get a replacement axle for me; going on 3 months...

[ppfd]

It's not ridiculous. Is it inconvenient? Surely. But it is in no way ridiculous. The WHOLE of the automotive industry is still struggling with supply chain issues that are out of their hands.

You are either UAW or work for Ford

Guy bought a truck to drive, still has to make payments. Least they can do is pull something off the used car lot and give it to him to get on with his life to pay for the truck he can't drive.
Supply Chain Issues, LoL
Ford is obviously making drive shafts daily to put in new Rangers.

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[Glocker]

You are either UAW or work for Ford

Guy bought a truck to drive, still has to make payments. Least they can do is pull something off the used car lot and give it to him to get on with his life to pay for the truck he can't drive.
Supply Chain Issues, LoL
Ford is obviously making drive shafts daily to put in new Rangers.

HAHAHAHA Nah. I work in marketing for an ammunition and firearms retailer. I worked for a little as a service advisor at a Ford dealership. I had tons of customers scream at me, have meltdowns, and act entitled - because of national parts backorders. Sometimes, we would actually be provided with the actual dates a factory was firing up production of a specific part and its prospective ship date. Sometimes, the factory would actually keep the schedule!

And here is a surprise: Ford can't just send someone into the factory to take a driveshaft off the assembly line and send it to a dealership to install onto a truck. It just doesn't work like that. It CAN'T work like that. It's just not that simple. Sorry! (Really - think about the logistics of automated parts fulfillment, production broadcasting, etc.)

Listen, I get it! Someone pays a lot of money for a vehicle, and it is broken off the rip, and there is no replacement part available; it's a shitty situation!

And it's hilarious to me that people on here are saying the supply chain issue is BS and just an excuse - Ford is still deleting equipment off new vehicles because of supply chain issues! I know because I bought a new vehicle last week, and stuff that is usually standard is missing and has been deleted on the window sticker.

 

[Rp930]

You are either UAW or work for Ford

Guy bought a truck to drive, still has to make payments. Least they can do is pull something off the used car lot and give it to him to get on with his life to pay for the truck he can't drive.
Supply Chain Issues, LoL
Ford is obviously making drive shafts daily to put in new Rangers.

Apparently the truck is drivable, they gave it back to him. So drive it.

 

[Kemo Sabe]

Until you need a Bronco part and it's 9+ months. I mean it's the same company...

I’ll never buy another Ford, as I feel like I’m driving a time bomb. Been good so far, except my blend doors fluttering. Still, I’m nervous about longevity.

 

[gwhalin]

At this point it is totally an excuse. Supply chain issues result in big delays to get parts, but they are still getting those parts. What they are trying to do is to minimize the amount of excess inventory they have on hand to ensure their quarterly wall street reports look good to analysts. They could choose to over-order to ensure they have replacement parts, but having excess inventory sitting in warehouses doesn't make them look as profitable. In short, supply chain issues made sense when Covid first hit and threw the world into chaos, but at this point they have had plenty of time to react. They are choosing wall street over their customers. Not shocking though as I think most companies are doing the exact same thing. Supply chain and inflation are being used excessively right now by companies to maximize their profits. The consumers are the one suffering.

 

[pbethel]

I’ll never buy another Ford, as I feel like I’m driving a time bomb. Been good so far, except my blend doors fluttering. Still, I’m nervous about longevity.

I kinda feel the same but can't seem to find a brand without issues at least as bad.
Rebuilding or a restomod of a pre-computer vehicle is more attractive every day.

 

[Ronbo]

I kinda feel the same but can't seem to find a brand without issues at least as bad.
Rebuilding or a restomod of a pre-computer vehicle is more attractive every day.

Check out the Colorado forum. There are almost 800 posts just on the infotainment system and battery drain issue on their brand new trucks. Some trucks have been stuck at dealerships for several months waiting for replacement parts, unable to be driven because they’re bricked. Yes, there are brands that are at least as bad, but sometimes worse. All things mechanical and electrical will eventually break. I doubt you can find any brand that doesn’t have some issues.

 

[Justin says...]

Finally, the service person called from the dealer and informed me they can replace the axle on Oct. 2. That's good, because man it's making a lot of noise on sharp turns.

 

[veedubtuner]

You would think they would have some sort of inventory but dealer to dealer... ehh..

Not sure how Fords parts work (would like to know though) but with VW/Audi, if you need a part that's backordered and other dealers show inventory, as long as the dealer wants to let it go, if they don't have it for one of their own customers, then they can D2D it (dealer to dealer) where VW/Audi covers shipping cost to the dealer needing the part. Not everything is D2D eligible though like large body parts.

 

[ppfd]

Quick search of Levi town ford parts page shows they have axles for sale.

But, that dam “supply chain”

Best of luck ther OP

And yes, there is no perfect vehicle. I’ve been on colorado forums reading up as that or a Tacoma will be my next truck. Many issues with them as well.

The cult that is Tacoma will have you convinced you need to be on your knees with an offering and begging Toyota to sell you a vehicle.

 

[Mustang2Ranger]

Yea talk to Benny at LTFP

 

[RDJTX]

Lol this has been a fun read. Reminds me of a situation when I worked for Dell. We had a hard drive supplier have a contamination issue at one of their factories. Our customers were livid that they had hard drives dropping out of arrays and replacements were not the same brand. They threatened to go to our competitors. I invited then to do just that, but after me explaining that ALL computer makers were having the same issue because we all used those drives none of them left.

thes trucks are the same. Many of the parts come from the same suppliers, especially electronics. Your chances of getting a problem taco or canyon or frontier are pretty much the same as getting a problem Ranger. There seem to be a lot of problems because the ones that are the loudest are those with problems those who don’t have these issues sit back quietly and don’t fill out surveys because we aren’t having issues so the good gets drowned out by the very vocal bad.

I love my fords and won’t buy anything else because the ALL have their problems and issues

 

[GreyAreaRanger]

I see that you’re getting your new axle shaft soon but just in case it’s another dealer gotcha, you can inform them that Rockauto has the motorcraft shafts instock.

 

[Justin says...]

Lol this has been a fun read. Reminds me of a situation when I worked for Dell. We had a hard drive supplier have a contamination issue at one of their factories. Our customers were livid that they had hard drives dropping out of arrays and replacements were not the same brand. They threatened to go to our competitors. I invited then to do just that, but after me explaining that ALL computer makers were having the same issue because we all used those drives none of them left.

thes trucks are the same. Many of the parts come from the same suppliers, especially electronics. Your chances of getting a problem taco or canyon or frontier are pretty much the same as getting a problem Ranger. There seem to be a lot of problems because the ones that are the loudest are those with problems those who don’t have these issues sit back quietly and don’t fill out surveys because we aren’t having issues so the good gets drowned out by the very vocal bad.

I love my fords and won’t buy anything else because the ALL have their problems and issues

I'm IT too. Samsung SSD's all day eyy day baby! Samsung > all. Especially Seagate... they SUCK!

 

[RDJTX]

I'm IT too. Samsung SSD's all day eyy day baby! Samsung > all. Especially Seagate... they SUCK!

Agreed. I am a fan of Samsung myself.

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