Are Vehicle Health Reports still available?

[Voltune]

It has been a few months since I have received a Vehicle Health Report and can’t figure out how to re-enable them.

I checked the FordPass iOS app and I found that under Service > Vehicle Health Reports > Schedule Reports, the slider was off. I never turned it off. I turned it back on and set a frequency of 1 Month and saved it. If I go back in to schedule reports, it is off again. If I repeat these steps, it keeps turning off.

I have logged out and back in to the FordPass app with no change. I have also uninstalled and reinstalled the application with no change.

I also logged into the Ford owner site to check on this and there is no longer any mention of these health reports in my dashboard.

Has this service been discontinued without notice for 2019 Rangers?

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[Jmarler]

It has been a few months since I have received a Vehicle Health Report and can’t figure out how to re-enable them.

I checked the FordPass app and I found that under “Schedule Reports,” the slider was off. I never turned it off. I turned it back on and set a frequency of 1 Month and saved it. If I go back in to schedule reports, it is off again.

I also logged into the Ford owner site to check on this and there is no longer any mention of these health reports in my dashboard.

Has this service been discontinued without notice for 2019 Rangers?

I haven't gotten anything in a long time and the ford pass app won't show anything maintenance related. Just the oil life and tire pressure. I can't look at the schedule or the manual.

 

[KJRR]

They are still a thing. Got mine 2/15.

 

[Voltune]

They are still a thing. Got mine 2/15.

In the FordPass app, under Service > Vehicle Health Reports > Schedule Reports, is the slider for Vehicle Health Reports enabled?

Also, on the Ford owners website, does it show Vehicle Health Reports on your dashboard?

 

[alcohenusa]

In the FordPass app, under Service > Vehicle Health Reports > Schedule Reports, is the slider for Vehicle Health Reports enabled?

Also, on the Ford owners website, does it show Vehicle Health Reports on your dashboard?

I have both my 2018 Fusion and the 2020 Ranger in my Fordpass app. The slider is on for the Fusion but off for the Ranger. Though, I get reports for both.

If I enable it on the Ranger it always goes back to showing off, but like I said, I am getting it anyway.

 

[AzScorpion]

Ive been getting mine right along, they're emailed to me every month.

 

[halligan1201]

I have a 2021 and have gotten them monthly since I picked up truck and still am.

 

[KJRR]

In the FordPass app, under Service > Vehicle Health Reports > Schedule Reports, is the slider for Vehicle Health Reports enabled?

Also, on the Ford owners website, does it show Vehicle Health Reports on your dashboard?

Yes, reports enabled, scheduled monthly in the app.
On the website, I'm not finding anything for the reports.

I do have a sync update though. I'll have to get the truck in the garage to defrost it and update sync.

 

[Dairychuk]

How do I enable these reports? Looked through my ford pass and couldn’t find anything. Also, does your guy’s journey tracking work?

 

[KJRR]

How do I enable these reports? Looked through my ford pass and couldn’t find anything. Also, does your guy’s journey tracking work?

In the FordPass app, under Service > Vehicle Health Reports > Schedule Reports, turn the slider for Vehicle health reports to on. enter an email address you want the reports sent to. choose the frequency of the reports.
May not be in that exact order...

No idea on journey tracking, I don't use that function.

 

[Dairychuk]

In the FordPass app, under Service > Vehicle Health Reports > Schedule Reports, turn the slider for Vehicle health reports to on. enter an email address you want the reports sent to. choose the frequency of the reports.
May not be in that exact order...

No idea on journey tracking, I don't use that function.

This is all I see under service

 

[AzScorpion]

This is all I see under service

Maybe CA doesn't have this option anymore? Duke @DukeCanBuildit can you check yours to see if it's there?

 

[DukeCanBuildit]

Maybe CA doesn't have this option anymore? Duke @DukeCanBuildit can you check yours to see if it's there?

Well, I’d like to help but I’ve only paired my phone with my truck so I could use my phone for calls and voice text through Siri. There were no FordPass points here when I bought, so I’ve never connected it to my home by Wifi or downloaded the FordPass app. I have the 300A package with the smaller screen, so I didn’t really see being connected as a priority for me.

I’m also not one to have FOMO, so I‘m not even sure what I might be missing out on. I don’t even know if the app works on its own or if my Ranger has to be connected to get the info from the app. ?

I could be missing out on those reports and not know it. Sorry guys.

 

[KJRR]

Different than mine.
Maybe try logging out of the app and back in. My app updated 2 days ago and when I used it yesterday, I noticed my vehicles weren't listed. I closed and reopened and 'poof' they appeared.
Or maybe try to update the app.
There is info here that may help:
Receive Vehicle Health Alerts & Vehicle Health Reports through FordPass™ and SYNC® 3 AppLink®

 

[Murphie]

Hmmm. I'm no longer getting Vehicle Health Reports either. The last one I received was 06/06/2021. Guess they're not too important to me, or I'd have noticed it before this thread.

They're sort of on the FordPass App, but it appears to be "on-demand", as opposed to an actual periodic report. But there's nothing on my Dashboard on the website.

Wonder if there's a time limit to receiving the actual report? I took possession of my Ranger 04/2019.

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