It’s not that hard to do. Just follow the instructions on the website. If you do not update, it is likely that your issues will get worse over time.
Or, take it to a dealer and see if they will do the update for you under warranty since you are having problems (if you are still within the 3/36...
Start here, enter your VIN and follow the instructions. https://www.ford.com/support/sync-maps-updates/
Updating using a wifi connection in the truck will most likely not find the update.
What build Sync3 do you have? This could be another issue with build 22257. If that’s what you have, then update to build 23188. Do not rely on a wifi connection to find the update.
If you have the Ford Protect ESP, then wiring harnesses are covered under PremiumCare, ExtendedCare and BaseCare. See this link and expand the Electrical section.
https://fordprotect.ford.com/extended-service-plan
Here's the story on the FordPass app changes:
I just had a long conversation with Ford about the 'new' app version and my escalation on some things not working for one of my two vehicles. So far, they have rolled out this Beta App to 5%-10% of the users. That is why many of you have not seen...
I have the new version on ios. When you first open it, you get the old layout. Select 'Enter New Fordpass' for the new layout. You can switch back and forth from the old to the new (restarts each time).
The new version does not work correctly for my 2018 Fusion, but seems to be OK for the...