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  1. Sync 3 v3.4.23188

    That sounds similar to what they refer to as a key cycle. They had me perform a key cycle using the following steps: turn vehicle off - open drivers door and lock door while door open - close door - wait two minutes - restart vehicle.
  2. Sync 3 v3.4.23188

    I would call Ford. I had similar issues with the FordPass app and my 2019 Ranger after the update from 21194 to 23188. My FordPass Vehicle information was no longer updating (current vehicle location, odometer, distance to empty, tire pressure). I called Ford customer care and they ran me...
  3. Sync 3 v3.4.23188

    My 2019 Ranger Sync version is at 3.4.21294 (no nav) and am thinking about updating to 23188 since it’s at such an old version and I have had some sporadic issues. One of my concerns with updating is with the climate control screen and heated seat icons disappearing from the home screen of the...
  4. Sync3 Issues

    On 3.4.21294 (no nav) I experience the following sporadic issues (maybe once or twice a month) that all occur at the same time as if it does master reset on its own: On power on, SiriusXM radio acts as if I don’t have a subscription. My presets stations are still there, but they all have an...
  5. Sync3 Issues

    Thanks! How does Cyanlabs obtain the latest versions that aren’t available from Ford?
  6. Sync3 Issues

    I see that some folks were able to find and install 3.4.23088. Where is this version? I am still running 3.4.21194. The Ford.com site only shows 3.4.22251 being available.
  7. Sync3 Issues

    For what it’s worth, I have had similar issues in my 2019 Ranger and I am not running the latest version. I am still on Version 3.4 Build 21294 (no nav). It’s extremely sporadic and occurs maybe once every couple of months. It’s like it does a master reset on its own. 1. On power on, SiriusXM...
  8. Are Vehicle Health Reports still available?

    In the FordPass app, under Service > Vehicle Health Reports > Schedule Reports, is the slider for Vehicle Health Reports enabled? Also, on the Ford owners website, does it show Vehicle Health Reports on your dashboard?
  9. Are Vehicle Health Reports still available?

    It has been a few months since I have received a Vehicle Health Report and can’t figure out how to re-enable them. I checked the FordPass iOS app and I found that under Service > Vehicle Health Reports > Schedule Reports, the slider was off. I never turned it off. I turned it back on and set a...
  10. Sync 3 v3.4 Build 21194

    Just an update for anyone that cares: I think that this is an intended feature of version 3.4. It will only allow you to change the display brightness at night when the headlights are on. Previous versions didn’t have this restriction. I just never noticed this until I had to re-do all my...
  11. Sync 3 v3.4 Build 21194

    I just performed a master reset. Same issue. I noticed something else, if I turn on my headlights with the key in ignition, I can change the brightness. So, to sum up, the only way I can change the brightness is if it is nighttime and the headlights are on. If not, the display brightness option...
  12. Sync 3 v3.4 Build 21194

    I just tried that (if referring to pressing the volume and the next track buttons at the same time for 5 seconds) and it reset, but same issue where the display brightness is greyed out.
  13. Sync 3 v3.4 Build 21194

    Today when I turned on the vehicle, I noticed that my Sync 3.4 21194 settings had reverted back to default as SiriusXM channels were not recognized and said I needed a subscription (took about 3 minutes for SiriusXM to work again), the display background changed, time forwarded three hours...
  14. CarPlay music playing as voice, not audio

    I haven’t experienced this specific issue, but updating iOS may be something to try. Apple just released iOS 15 on Monday. I updated my phone to iOS 15 and haven’t had any issues with CarPlay.
  15. Do we have an auto-lock feature?

    No. That check mark only appears for 10 seconds after you press and hold the unlock or lock icons in the app. Once that check mark disappears after 10 seconds, there is no indication if the vehicle is unlocked or locked using the FordPass app (even if you close and re-open the app). At least...
  16. Sync 3 v3.4 Build 21194

    I connected Sync to my home wireless network to find there was an update available from version 21020 to 21194 and it proceeded to download the file. After about 10 minutes, I realized it was going going to take an hour or more to download and ended up taking the key out of the ignition and...
  17. Sync 3 v3.4 Build 21098

    Does anyone know what has changed from version 21020? Minor undisclosed fixes?
  18. Outside Temperature Sensor(s)

    Thanks everyone for the confirmation that this seems like normal behavior.
  19. Outside Temperature Sensor(s)

    Where is the outside temperature sensor(s) and should it be updating in real-time or is there supposed to be a delay? I have noticed on multiple occasions that the display reads vastly different than what the outside temperature really is and takes multiple minutes to update to a more accurate...


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