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TomC

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Anytime a company is sourcing parts from the outside there can be problems. Usually those problems come in batches. Meaning if there is one bad one, there is probably more. Take a look at the folks that received there 2.7L Bronco just to have the engine take a crap, evidently because of a bad batch of valves. Of course this situation with sourced parts doen't make it any better for the owner of a new vehicle sitting in pieces in their dealers service dept. Good luck, I hope your Ranger is fixed to your satisfaction.

https://www.bronco6g.com/forum/threads/2-7l-blown-engine-fail-list-40-so-far-feb-25-update.31951/
That thread should come with a warning. very discouraging and makes me wonder if Ford has too many accountants and not enough engineers.
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mailbox4449

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Hi Jim,

Short answer is yes, part of the sourcing agreement usually contains charge back for warranty, but it can get somewhat sticky depending on what the issue is. Look at Toyota Frames rotting through...took years of negotiating with Dana before it became a cost sharing agreement... Shipping faulty parts is pretty straight forward for charge backs... Example...A company, who I will not name, shipped in steering shaft couplers with cracks in the pinch bolt clamp to the steering gear splines... The charge back would have tanked the company and then we would not have parts for production, so there was some negotiations necessary to get good parts and Ford ate some of the recall costs...

Best,
Phil
Curious, at what point, or how many "issues" does it take to warrant a change or resupply from those outsourced parts? I assume its a percentage of service calls for those effected parts??
 
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wanted33

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Hi Jim,

Short answer is yes, part of the sourcing agreement usually contains charge back for warranty, but it can get somewhat sticky depending on what the issue is. Look at Toyota Frames rotting through...took years of negotiating with Dana before it became a cost sharing agreement... Shipping faulty parts is pretty straight forward for charge backs... Example...A company, who I will not name, shipped in steering shaft couplers with cracks in the pinch bolt clamp to the steering gear splines... The charge back would have tanked the company and then we would not have parts for production, so there was some negotiations necessary to get good parts and Ford ate some of the recall costs...

Best,
Phil
Thanks for the info Phil. I felt like that would be the case, but now I know for sure.
 

P. A. Schilke

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Curious, at what point, or how many "issues" does it take to warrant a change or resupply from those outsourced parts? I assume its a percentage of service calls for those effected parts??
Hi Alex,

The supplier is contracted for a period of time which may be subject to renewal for carryover parts. Ford usually owns the tooling, so if poor performance is a problem we can jerk the tools from the supplier and find another supplier in very serious cases. I cannot recall this ever happening in my career, but may have that I was unaware as I was not affected. Also, a supplier can be excluded from quoting on a new job...Which has happened a few times that I recall. There are no hard metrics of number of occurances etc that I know. Look what happened to the Firestone Wilderness AT tire fiasco... We to this day not use Firestone Tires to this day... Firestone had a history with Ford from the beginning of Auto production...Thomas Edison, Harvey Firestone and Henry Ford were best buddies...

Best,
Phil
 


mailbox4449

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Hi Alex,

The supplier is contracted for a period of time which may be subject to renewal for carryover parts. Ford usually owns the tooling, so if poor performance is a problem we can jerk the tools from the supplier and find another supplier in very serious cases. I cannot recall this ever happening in my career, but may have that I was unaware as I was not affected. Also, a supplier can be excluded from quoting on a new job...Which has happened a few times that I recall. There are no hard metrics of number of occurances etc that I know. Look what happened to the Firestone Wilderness AT tire fiasco... We to this day not use Firestone Tires to this day... Firestone had a history with Ford from the beginning of Auto production...Thomas Edison, Harvey Firestone and Henry Ford were best buddies...

Best,
Phil
Thanks for the response. I remember the Firestone fiasco ;) Just hoping these "turbo" issues a few members are having is just that...a few! My Ranger is slated for an April date (so far) to be built, and I was just hoping if this "turbo" issue IS IN FACT an issue, that it gets caught before mine is built. Just as these new owners, I would hate to drive home my new Ranger, only to come back to dealer in a day or two for a major issue/replacement.
Not to mention the "penny saving" cuts FORD is doing, eliminate anchor points, eliminate hood struts, eliminate rocker plugs, eliminate manual tailgate locks, etc.....I start to second guess my choice here. A few minor eliminations are fine, but throw in a mechanical issue with the motor, and you just have to start wondering...
Don't get me wrong, I'm glad I picked this vehicle...just hope it's STILL built to "decent" (I use that term loosely) standards. Too many red flags are popping up over the last couple months.
Either way, I enjoy hearing everybody's facts, opinions, and experiences on this forum. Just wish I wasn't so OC over this truck :crazy::crackup::like:
 

SilverSlugger

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I work in a manufacturing facility. Equipment is just being sent in wrong sizes, missing parts and sometimes now just straight-up terrible welding/machine work. It's almost as if companies don't want to pay for skilled work and are hiring kids off the street to do skillful jobs...
 

mailbox4449

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I work in a manufacturing facility. Equipment is just being sent in wrong sizes, missing parts and sometimes now just straight-up terrible welding/machine work. It's almost as if companies don't want to pay for skilled work and are hiring kids off the street to do skillful jobs...
I hear that. I'm a receiving inspector for a large company. I see it on a daily basis. I check EVERY product that comes in against spec sheets, proofs, and samples. If anything doesn't meet the spec, it gets a "non conforming report" and is put into quarantine until either the vendor makes it right, or if this becomes a more frequent issue, the vendor is no longer used. I turn down batches of products on a daily basis for not meeting the standard/spec. The vendors hate me, but my company loves the fact that I catch these issues at the door before the items are used. Saves the company headaches down the road with their customers.

Unfortunately, lots of smaller companies we use do not check their work before it goes out. Either the company simply cannot hire a person to do spot checks on their products or they simply hire people who just don't know or care. This country does not know how to build anything anymore IMHO. Everything is outsourced overseas and we just assemble those pieces hoping it all works together. This country needs to get back to making $h!t HERE!! Ok, I'm done with my morning rant....where's my coffee :fingerscrossed:
 
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Stevedbvik1

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I appreciate it. I hope they can get it going soon. I feel like my truck purchase was just a dream, LOL. Glad I took a pic f it the one day it was in my driveway!

20220223_150228.jpg
Any updates?
 

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Stevedbvik1

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Ericj

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Alright I got the truck back today.
They originally thought it was the waste gate motor which they replaced but did not fix the issue. They then opened the turbo and found the waste gate arm in the back of the turbocharger housing was bent, not allowing the waste gate to seat fully. They replaced the turbo and all appears to be working well so far.

The manager said they have.heard of a few of these coming from the factory with the arm bent somehow. Hopefully they can narrow it down as to what or why this happened, but none the less I'm glad to have my truck back.
 

Stevedbvik1

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Alright I got the truck back today.
They originally thought it was the waste gate motor which they replaced but did not fix the issue. They then opened the turbo and found the waste gate arm in the back of the turbocharger housing was bent, not allowing the waste gate to seat fully. They replaced the turbo and all appears to be working well so far.

The manager said they have.heard of a few of these coming from the factory with the arm bent somehow. Hopefully they can narrow it down as to what or why this happened, but none the less I'm glad to have my truck back.
Alright I got the truck back today.
They originally thought it was the waste gate motor which they replaced but did not fix the issue. They then opened the turbo and found the waste gate arm in the back of the turbocharger housing was bent, not allowing the waste gate to seat fully. They replaced the turbo and all appears to be working well so far.

The manager said they have.heard of a few of these coming from the factory with the arm bent somehow. Hopefully they can narrow it down as to what or why this happened, but none the less I'm glad to have my truck back.
Just curious if they gave you paperwork. If so did it show the part number of the turbo?
 

Langwilliams

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My brother retired from Ford. Now he works for a supplier that supplies the truck plant in Louisville. When there's a chance some of the parts heading for the line are flawed they have a room full of mostly retired ford workers visually inspect the parts before they go to the line for installation. This process could find the bent actuator arms.
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