Fricking dealer didn't do PDI properly...

[D Fresh]

So just maybe if the dealer had someone to oversee these "stoners" more people would put trust in them? I mean dealerships rank right up there for trust with politicians am I right? lol My whole point is that all the people working there are a reflection of the dealership and it seems like this is a common issue with a lot of Ford dealers across the country.

As far as having high expectations maybe I have higher than most. That's because most of my career I spent working on very high end homes and they had high expectations from me so it's carried over into my personal life. Do you know how stressful it is working in a 10 million dollar house? There are furnishings there that are irreplaceable never mind expensive. This house had an outbuilding with a 1/2 scale basketball court that replicated the Boston Celtics court. An indoor swimming pool and a gym that makes Lifetime Fitness look like a high school gymnasium. lol So over the years I guess I just expect more from certain businesses especially when you're paying good money for a service and you're not receiving it. But you're right everyone's expectations are different but there's no wrong or right here.

Ohh, you're right. It would go a long way if the dealership cared. But they don't. And I don't ever see that changing.

In one of my past lives I've done AV work in some very expensive homes, homes with Butlers and what not. My own high expectations served me well there.

But currently I train a bunch of 20 somethings and most have no understanding of work ethic.

I wish I were more optimistic.

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[AzScorpion]

Ohh, you're right. It would go a long way if the dealership cared. But they don't. And I don't ever see that changing.

In one of my past lives I've done AV work in some very expensive homes, homes with Butlers and what not. My own high expectations served me well there.

But currently I train a bunch of 20 somethings and most have no understanding of work ethic.

I wish I were more optimistic.

You're so right about that! The sad part is the apple doesn't fall far from the tree so we know where this all starts. When I sold my business back east and moved out here I refused to deal with employees ever again. While I had some good ones they were mostly older and the younger ones were more trouble than it was worth to deal with, not all but most. I'm semi retired and not looking for another babysitting job anytime soon. ?

 

[I Truck Naked]

It's laziness

HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA

 

[Tracy Bowman]

Same here! No matter the job, be the best, do the best.

 

[Greatlakespilot]

So I took my previous ranger in for recurring warranty service. I changed the oil the first time, had them do the last 3. This time I marked each tire 1-4 to make sure they were actually rotating them. I was noticing rounded uneven wear at 26000 miles. Got the truck back filthy. Was not suppose to be washed. They washed it and never dried it it off. Looked horrible. I brought it in completely detailed as I do every weekend. Secondly they rotated the tires, but did not swap sides from the front to rear as stated in the manual hence my uneven wear. Third they over inflated the tires again to 38, sticker says 30. I sent a scathing email to the service manager and got a reply saying sorry they will detail it for free, their specs show 38 psi and they have never rotated the tires on any vehicle in which the way the manual directed. They apologized and needed to update their manuals to the correct rotation of swapping the fronts to opposite sides to the rear. All I got was an offer for a free detail. I never went back. Bought my new one through a different dealer and will do my own maintanemce from now on. You want it done, right you have to do it yourself.

 

[OFC Ranger]

So I took my previous ranger in for recurring warranty service. I changed the oil the first time, had them do the last 3. This time I marked each tire 1-4 to make sure they were actually rotating them. I was noticing rounded uneven wear at 26000 miles. Got the truck back filthy. Was not suppose to be washed. They washed it and never dried it it off. Looked horrible. I brought it in completely detailed as I do every weekend. Secondly they rotated the tires, but did not swap sides from the front to rear as stated in the manual hence my uneven wear. Third they over inflated the tires again to 38, sticker says 30. I sent a scathing email to the service manager and got a reply saying sorry they will detail it for free, their specs show 38 psi and they have never rotated the tires on any vehicle in which the way the manual directed. They apologized and needed to update their manuals to the correct rotation of swapping the fronts to opposite sides to the rear. All I got was an offer for a free detail. I never went back. Bought my new one through a different dealer and will do my own maintanemce from now on. You want it done, right you have to do it yourself.

Anytime I have go to the dealer I specifically tell them to not clean the exterior or interior. What ticked me off is back when COVID started they would spray some sort of disinfectant all over the cabin and it basically left a white haze over everything plastic.

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