Jfleming
Well-Known Member
- First Name
- Joe
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- Jun 18, 2020
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- Brecksville OH
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- 2020 Ranger Lariat 4wd Supercab, 1996 Ranger XLT 2WD
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- Fireman
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- #1
TSB 20-2301 This bulletin supersedes 20-2259. Reason for update: New Part/Procedure For Same Condition Model:
This article supersedes TSB 20-2259 to update the Issue and Action. Issue: Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns including but not limited to: This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 Universal Thumb Drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed. |
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