TSB: SSM 47844 - 2019 Ranger - SYNC 3 - SYNC Wi-Fi Message - Network Connection Needed

MT19RANGER

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Alex6511

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yep got this fun one too. The portal does finally show me that an update is available so i'll roll the usb version.
I find it amusing though that the wireless connection info displays the subnet mask as hexidecimal instead of dotted decimal. <shakes fist>
You sure it's not just IPv6?
 

lawrence

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TSB: SSM 47844 - 2019 Ranger - SYNC 3 - SYNC Wi-Fi Message - Network Connection Needed - Displayed After Trusted Wi-Fi Connection

Some 2019 Ranger vehicles with SYNC 3 may show a pop-up message every key cycle that states "Network Connection Needed - To complete the system updates your vehicle should connect to a Wi-Fi network or through the FordPass app. Until the update is complete, some features may not be available. Would you like to attempt to connect to a Wi-Fi network now?" This message may occur, even if SYNC has been connected to a trusted Wi-Fi source. To temporarily remove the inconvenience of this pop-up message, advise the customer from SYNC to select Settings > Automatic Updates > System Wi-Fi and turn off System Wi-Fi, then turn off automatic system updates. Engineering is investigating, monitor OASIS for updates.

APPLICABLE VEHICLES
2019 TRUCK: FG P375N RANGER

IMG_2190 (2).jpg
I had this issue. I found that a 10A fuse was missing from the interior fuse box. Have not had an issue since.
 


Ric

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TSB: SSM 47844 - 2019 Ranger - SYNC 3 - SYNC Wi-Fi Message - Network Connection Needed - Displayed After Trusted Wi-Fi Connection

Some 2019 Ranger vehicles with SYNC 3 may show a pop-up message every key cycle that states "Network Connection Needed - To complete the system updates your vehicle should connect to a Wi-Fi network or through the FordPass app. Until the update is complete, some features may not be available. Would you like to attempt to connect to a Wi-Fi network now?" This message may occur, even if SYNC has been connected to a trusted Wi-Fi source. To temporarily remove the inconvenience of this pop-up message, advise the customer from SYNC to select Settings > Automatic Updates > System Wi-Fi and turn off System Wi-Fi, then turn off automatic system updates. Engineering is investigating, monitor OASIS for updates.

APPLICABLE VEHICLES
2019 TRUCK: FG P375N RANGER

IMG_2190 (2).jpg
Of course, I have this issue.
 

MT19RANGER

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Ric

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Fjsteven

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I still get that message after the update too. Not sure if I want to deal with a master reset to fix it.
 

DanZ

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My Sync is still having issues. Has there been an update? I've only seen it talk about updates when I have the autoupdate enabled, so that's still no correct I think, and when I plug in my iPhone after I start the truck it locks the system. Any updates yet?
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