Think I Threw a Rod....

[Trigganometry]

Usually like an autopsy - pictures taken and if necessary failed parts sent to Ford for analysis, someone posted a warranty flow chart upstream in the thread, Ford has the right to deny warranty based on the presence of mods, owner has the right to request tear down of the engine and takes the gamble that the teardown will show - conclusively - that the failure was caused by something other than the mods, if the root cause cannot be determined to be other than the mods then the claim is denied.
I'm sure occasionally a stock engine fails while in warranty and Ford keeps records of the cause and in this case one has little choice but to rely on their honesty in the proceedings. OP likely has pictures of the teardown.
Since the tuner supplier was following this thread, the OP may be wise to keep some info confidential.

I know for a fact Ford has a warehouse that warranty parts failure get sent to for further examination. It’s the graveyard that talks!

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[Big Blue]

Yes, very clear. And nowhere in there does it say that installing a tune will itself invalidate the warranty.

What part of non-Ford software is not clear?

 

[jsphlynch]

its in the whats not covered section, thats invalidating it...reading comprehension 101

No, it's not. See below, then see the registrar about signing up for that reading comprehension 101 class.

What part of non-Ford software is not clear?

It specifies that damage resulting from installation of the non-Ford software is not covered. Installation of a non-Ford tune does not itself invalidate the warranty (which is the claim that was made). The warranty just doesn't cover damage caused by said non-Ford tune. That is a very important distinction.

 

[Tim H.]

To everyone watching this thread, I have an update.... Ford has declined my warranty, due to “all of the mods..”.... So I’m going to get the number, of who’s Ford Dealer is talking to, and have them explain to me, “which mod caused my oil pressure light to come on and seize my engine?? I feel my oil pump failed, and they want to paint a broad brush for the failure, to blame it on the mods... I requested pictures etc... I’ll post them as I get them... my wife said the lady she has been talking too, said there was a hole in the bottom of the engine... But I lost oil pressure, before I heard oil being released.... I’ll keep everyone posted as I learn more...

I would think the trucks computer would show the oil light prior to engine fail ??‍

 

[Rp930]

if it’s like the car company I worked for you would be surprised at everything the control unit captures.

 

[Tim H.]

if it’s like the car company I worked for you would be surprised at everything the control unit captures.

The “Black Box” of the auto industry

 

[Project Midnight]

I would think the trucks computer would show the oil light prior to engine fail ??‍
[/QUOTE

 

[P. A. Schilke]

Hi Shane,

Elevate your fight with Ford Customer Care to Manager level. This problem is not huge and it would be turned over to a TX law firm to handle. It needs to get to a level that is allowed to negotiate with you...lower levels will just regurgitate the company line.

Write a letter to our CEO, Jim Farley...he will never see the letter but it will get buckslipped to VP of Product Development...who will send it down to one of his/her subordinates. You are not out of spit with Ford yet, IMO.

best,
Phil Schilke
Ranger Vehicle Engineering
Ford Motor Co. Retired

 

[Project Midnight]

To everyone following this thread, I appreciate everyone’s tenacity on their beliefs... I understand the “Pay to Play” rule... I’ve modified every vehicle I’ve ever owned, and never had this happen... I have an APR Tuned 2+ Golf R, all wheel drive.. I can play with Mustangs and Chevy’s every day if I want to... but I also believe in a firm hand shake, and keeping your morals.... I’m prepared to pay up the full price, if Ford doesn’t cover it... I had a low oil pressure alarm come on while it started knocking loudly... what I don’t like, is that Ford is claiming “all the mods” caused the failure... In my heart of hearts, I will not blame 5 Star Tuning... This truck ran flawlessly during the entire 15,000 miles I had their tune.... I will replace the engine financially on my own, and will flash it again with the same 5 Star Tune.... ??? Until I hear more or receive pics, I’ll keep you updated...

 

[Swishpapasweets]

Hey I dont blame you on that. I know if i mod my vehicles I wouldn't go after a company for it unless its truly their fault. Plus if I was in this situation I would see it as an excuse to put a different engine in the ranger

 

[Project Midnight]

My wife just replaced my Hyundai Elantra rental, with a 2020 black on black Ford Mustang Convertible EcoBoost, 2.3 4 cylinder... I’m gonna go flash it with a 5 Star Tune and enjoy my rental, and date nights ??

 

[Trigganometry]

My wife just replaced my Hyundai Elantra rental, with a 2020 black on black Ford Mustang Convertible EcoBoost, 2.3 4 cylinder... I’m gonna go flash it with a 5 Star Tune and enjoy my rental, and date nights ??

Pictures doing donuts or it didn’t happen! ?

 

[Doc]

My wife just replaced my Hyundai Elantra rental, with a 2020 black on black Ford Mustang Convertible EcoBoost, 2.3 4 cylinder... I’m gonna go flash it with a 5 Star Tune and enjoy my rental, and date nights ??

Before you flash that mustang....
Possibly, a different motor than the mustang?
“There is a thread on this forum (link below) that shows some of the engineering differences that the Ranger engine has. The head/top of the block is more like the RS engine, the inlet is basically the same as the Mustang. The sump and oil pump setup is unique to the Ranger.
The other known major unique parts are the oil cooler/filter setup and the electronically controlled wastegate (wastegate =/= blow off valve, the wastegate is in the turbine side, the CBV is in the compressor side).

I'd imagine the compressor bypass valve is the same part common to all of the 2.3 EBs. PS it isn't a blow off valve, it is a re-circulation valve.

Be warned that the way airflow is measured in these engines means that letting air out of the system at the turbo can cause fuel metering issues. It most likely won't be enough to throw a code as it doesn't in the RS etc, MAF is measured up near the air filter in the piping.”
Regards
Doc

https://www.ranger5g.com/forum/threads/2019-ranger-2-3l-ecoboost-engine-intro.1018/

 

[Project Midnight]

Before you flash that mustang....
Possibly, a different motor than the mustang?
“There is a thread on this forum (link below) that shows some of the engineering differences that the Ranger engine has. The head/top of the block is more like the RS engine, the inlet is basically the same as the Mustang. The sump and oil pump setup is unique to the Ranger.
The other known major unique parts are the oil cooler/filter setup and the electronically controlled wastegate (wastegate =/= blow off valve, the wastegate is in the turbine side, the CBV is in the compressor side).

I'd imagine the compressor bypass valve is the same part common to all of the 2.3 EBs. PS it isn't a blow off valve, it is a re-circulation valve.

Be warned that the way airflow is measured in these engines means that letting air out of the system at the turbo can cause fuel metering issues. It most likely won't be enough to throw a code as it doesn't in the RS etc, MAF is measured up near the air filter in the piping.”
Regards
Doc

https://www.ranger5g.com/forum/threads/2019-ranger-2-3l-ecoboost-engine-intro.1018/

Doc, that’s good to know... all my VW’s release back into the intake, for proper fuel measuring... If you used a blow off valve to atmosphere, it would throw a code... ?

 

[JTDay]

AFAIK, these engines don't have a MAF sensor?

Also, tunes are usually married to your specific ECU so I don't think you can flash any old tune on any car. Just speculating here.

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