SymChris
Well-Known Member
- First Name
- Chris
- Joined
- Apr 25, 2020
- Threads
- 6
- Messages
- 237
- Reaction score
- 437
- Location
- Mississauga, ON, Canada
- Vehicle(s)
- 2019 Ranger Lariat FX4 / 2017 Escape SE FWD
Curious to know what version is your Sync at with this replacement, or did nothing change there?Update:
I took the ranger to Ford and their Sync specialist did a whole bunch of tests and diagnostics. He disconnected the battery and reinstalled the latest sync3 version. He was confident the issue was resolved and left. As I started my truck to leave the dealership, the same exact problems happened again.
Yesterday the Sync tech installed a new radio module (KU5Z14G371CDD) and so far everything is working normally. And upon looking up this part number, it shows as discontinued. So perhaps it is a known issue to Ford.
On a side note, the work was covered by my extended Fidelity Warranty. I purchased the Platinum warranty for an additional 4 years and 50K miles. I had to pay $100 for my deductible but it was well worth it as the labor and part was $973.70. The module alone is $585.
I hope this helps anyone else having the same issues.
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