You'll just get a boilerplate letter something like ..."The issue you are having is of great concern to the Ford Motor Company. However, due to the volume of correspondence we receive globally, we cannot answer every one..."Does anyone on this board have contacts at Ford to let them know of these issues?
I do the USB thing as well. with Sync 2 it never remembered where it left off if I was playing all 3k songs shuffled, a lot of times I would have to restart it and it ALWAYS played the same damn songs in the same damn order, drove me crazy.I haven't had your issue, but I use a USB drive for my music and it takes a while to index when I start the truck. So if I turn on audio too soon I get FM radio. Maybe your audio source is not immediately ready as well. When this happens I use the voice input and say play USB.
Taking mine to the dealer tomorrow. I also plan to sit down with a sales rep and talk Ranger RaptorIf you find a solution please let me know.
Service tech concluded that a hardware component of the sync system needed to be replaced - part on orderTaking mine to the dealer tomorrow. I also plan to sit down with a sales rep and talk Ranger Raptor
Just throwing parts at it. It’s the software not the hardware.Service tech concluded that a hardware component of the sync system needed to be replaced - part on order
I am under warranty and the dealer reloaded the software and problem was still there.Just throwing parts at it. It’s the software not the hardware.
If you’re under warranty that’s great, but for those of us past warranty… no way am I going to believe that all of a sudden our hardware is going bad at the same time.
Not only that, all functions work (radio, satellite, all screen controls, etc.). It’s only this glitch that has crept in.
I’m not bothering to waste a dealer’s time (and since not on warranty it be on my dime too). The dealer network is completely NOT setup to handle Sync issues (or there may be the extremely rare knowledgeable one).
That is exactly what mine is doing. This has to be software with so many people having the same issue. Does anyone on this board have a decent contact with Ford?I started having the problem last week as well:
Everything is updated. Real annoying. At this point I plan to wait it out to see what happens.
- Starting up in FM (which I never listen to) rather than last played
- Selecting XM/Sirius opens to some CID screen rather than last played
- Default screen display mode keeps reverting to auto when I have it set to night
- Screen went black while driving back from Illinois, restarted about 30 seconds later