Michael Ban
New Member
Hi everyone, I have googled my issues and found this thread, I have had the same problems in a 2018 Ford Edge. My subscription info says the music is activated but everything else says not available. I have had Sirius send numerous refresh signals, been on the phone with them for over an hour tons of times and I have had my module replaced by the dealership as well and yet my issue still remains. Sirius' response is that it is a Ford Problem and has said they are having issues with the Ranger, Lincoln MKZ, and other vehicles.
I have had my module replaced by the dealership as well.
I have created a ticket with Ford and they have referred me to NTHS for recalls to get the issue notified so they can work with Sirius on the issue and have asked if there are other issues recently, I have seen lots of issues on this matter dated from 2016 but i asked Ford if they are aware of recent issues of anyone else calling in the matter. Unfortunately, the customer service people do not have that information.
Please call Ford so we can get this matter fixed. 1-800-392-3673
Thanks,
any advice and help is greatly appreciated.
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