Brakes failed!

Porpoise Hork

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Fixed!!!!

Front brake hose was rubbing against mag.
We now know it takes 3000 miles to go through the front brake hose.
Wheels were never off.
No idea how it happened?
I'll go with damaged in transport.
New hose will come in next week, will have a loner, Escape.

My question is, we pay for them to do prep work before delivery to us, right, so they should have caught this.

So, what does the forum say?
1 - Cause?
2 - Delership responsibility?
Very likely the brake hose was either not secured properly into the retaining bracket that's bolted to steering knuckle, or the brake hose bracket itself got bent and shifted the hose causing it to rub. It could have been cause by debris on the road, however this is unlikely as that bracket is fairly solid and does not bend easily. I'm betting it happened in transport when the driver secured the truck to the trailer and likely caught the brake hose bracket with the hook/straps when securing the truck.

Is this a dealer responsibility? This is not something that they check for in the initial PDI. So unless they bent the bracket when performing service on the truck then no. However a competent tech performing a multi-point inspection (if requested by you) during service should have caught it.
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Leftcoast

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you lose all braking if there's no fluid left to pump the remaining 3. There's not a consumer vehicle that I know of that has more than one fluid reservoir, and without a low sensor, you have no idea until it just no longer works.
Why has there been a law for dual systems since IIRC 1965 if they don’t work? I’ve never had a complete pedal to the floor brake failure. I was asking the OP what exactly happened.
 

Leftcoast

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Oh, so because of their incompetence we just wait until people drive off a cliff until we care? Cool. Hopefully, this is an isolated incident and not something that becomes common because last year Ford was attempting to cut cost due to the pandemic, assuming it was a manufacturer defect.
How can you prove that they were incompetent for an accident that didn’t happen? Something stopped the truck whether it was residual braking and/or the parking brake. That sounds like a triple redundant system that worked.
 

D Fresh

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Considering it was life threatening..... id talk with a lawyer to see if you have a case. There are some places where you’re fk’d if your breaks fail. This shouldnt just be ignored and let go.
Sue them for what?

Assuming Ford fixes this under warranty, which they will, he has no damages.

This is just one of the things that's wrong with this country.
 

Jrel209

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How can you prove that they were incompetent for an accident that didn’t happen? Something stopped the truck whether it was residual braking and/or the parking brake. That sounds like a triple redundant system that worked.
Again, it sounds like she was almost home and wasnt going so fast in a residential area, but I could be wrong? Point is, the breaks failed after 5000km, thats 3100miles........She is lucky she didnt have to break to avoid an accident or hit some child crossing the street unexpectedly in a residential area. She's also lucky they didn't fail while driving in the mountains going downhill towards a cliff etc. Those who let this go is just allowing those same people who were slacking on the job (whether its manufacturing, tech at dealer, or the transporter etc) go on w/ subpar work and putting others in danger. The whole 'no one was hurt so let it go' is a poor excuse imo.
 


Jrel209

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Sue them for what?

Assuming Ford fixes this under warranty, which they will, he has no damages.

This is just one of the things that's wrong with this country.
I agree, people who don't take their jobs seriously are what's wrong w/ this country...but whatever, ill drop it, i don't feel like arguing over a forum haha. It seems like most are ok w/ breaks failing and putting their loved ones in danger.
 

Leftcoast

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Again, it sounds like she was almost home and wasnt going so fast in a residential area, but I could be wrong? Point is, the breaks failed after 5000km, thats 3100miles........She is lucky she didnt have to break to avoid an accident or hit some child crossing the street unexpectedly in a residential area. She's also lucky they didn't fail while driving in the mountains going downhill towards a cliff etc. Those who let this go is just allowing those same people who were slacking on the job (whether its manufacturing, tech at dealer, or the transporter etc) go on w/ subpar work and putting others in danger. The whole 'no one was hurt so let it go' is a poor excuse imo.
Posting online and actually lawyering up are two different things. How many manufacturers have you successfully sued for POTENTIAL catastrophe.
 

Jrel209

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Posting online and actually lawyering up are two different things. How many manufacturers have you successfully sued for POTENTIAL catastrophe.
No idea, I've never sued anyone or anything. But I've seen people sue for less than reasonable reasons and win.
 

D Fresh

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I agree, people who don't take their jobs seriously are what's wrong w/ this country...but whatever, ill drop it, i don't feel like arguing over a forum haha. It seems like most are ok w/ breaks failing and putting their loved ones in danger.
Who didn't take their job seriously?

Where was it damaged?

What is the OP out of pocket for?

If you have no actual damages, you have no case. It's simple.

You people looking to lawyer up everytime the wind changes directions are ridiculous.
 

Motorpsychology

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Why has there been a law for dual systems since IIRC 1965 if they don’t work? I’ve never had a complete pedal to the floor brake failure. I was asking the OP what exactly happened.
My "86 Aerostar did have a pedal to the floor brake failure on my way to work. A rear line had corroded through. Made it to work and had it towed to the dealer. Rusty, 166,000 mi. and we no longer needed a minivan so we got a '97 Escort 5 Spd. "free air & cruise" on manny tranny's at the time.
Until I read this thread, I never thought about why a dual diagonal system would totally fail. ?
 

OFC Ranger

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Considering it was life threatening..... id talk with a lawyer to see if you have a case. There are some places where you’re fk’d if your breaks fail. This shouldnt just be ignored and let go.
And what would he be entitled to in this instance besides product repair?

What are the damages that the he would take them to court for?

There is nothing to sue for as no accident or injury occurred.
 
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CB750F

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Please provide details on how the driver discovered the bad brakes. AFAIK modern braking systems are split just for this scenario. That way you won't lose all braking if a wheel brake line bursts.
Thank you all for your replies.

She just got off the highway, fortunately in this area it's drops to a 70km zone.
She notice her foot was slowly going further & could not figure why? She
pumped the brakes & it was enough to slow the truck & used the hand brake
the rest of the way home, not far. Once home, I got in the truck & advanced,
braked & my foot went straight to the floor & the truck was not stopping.
So this safety you guys are talking about, I did not experience it. In another car
I had 1 brake line burst & lost all braking power, hand brake to the rescue.
Again, duel reservoir or whatever, split, did not exist. 2001 car.
Yes, this could have been fatal but nothing happened.
Dealer asked if we had changed wheel or took them off, it seems they are perplexed too.
I will be asking how the brakes work when I get the truck back.

BTW, a few yrs ago I bought my car, the one you see & the dealership had painted the car without telling me. Keep in mind, this is a new car. 6 months later
I was at a detailer & he asked me when I got the car repainted. I was upset, googled, called a lawyer & found out that I had rights. Went to dealer, asked for a new unmolested car, they wanted nothing to do with me. I stayed calm, told them
it was illegal & see them in court. It took 1 month before they decided to trade & I gave them a MY14 with 10k km & they gave me a MY15 with 10km.
So, I'm not sure what I can do as they are fixing the truck.
I will be talking to management.
I'll get back on Wednesday as that's when they should get the part.

Have a pleasant weekend.
 

Jrel209

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Thank you all for your replies.

She just got off the highway, fortunately in this area it's drops to a 70km zone.
She notice her foot was slowly going further & could not figure why? She
pumped the brakes & it was enough to slow the truck & used the hand brake
the rest of the way home, not far. Once home, I got in the truck & advanced,
braked & my foot went straight to the floor & the truck was not stopping.
So this safety you guys are talking about, I did not experience it. In another car
I had 1 brake line burst & lost all braking power, hand brake to the rescue.
Again, duel reservoir or whatever, split, did not exist. 2001 car.
Yes, this could have been fatal but nothing happened.
Dealer asked if we had changed wheel or took them off, it seems they are perplexed too.
I will be asking how the brakes work when I get the truck back.

BTW, a few yrs ago I bought my car, the one you see & the dealership had painted the car without telling me. Keep in mind, this is a new car. 6 months later
I was at a detailer & he asked me when I got the car repainted. I was upset, googled, called a lawyer & found out that I had rights. Went to dealer, asked for a new unmolested car, they wanted nothing to do with me. I stayed calm, told them
it was illegal & see them in court. It took 1 month before they decided to trade & I gave them a MY14 with 10k km & they gave me a MY15 with 10km.
So, I'm not sure what I can do as they are fixing the truck.
I will be talking to management.
I'll get back on Wednesday as that's when they should get the part.

Have a pleasant weekend.
sorry you’re not having the best of luck with that dealership man. Hope this is the final issue you run across.
 

Obijack

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Scary stuff. Not much you can do besides let them fix it.
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