I usually get this message if I'm washing the truck or doing upgrades, oil change, etc while leaving the key in the ACC position so I can listen to the Radio. After a period of time the truck will go in sleep mode to conserve the battery. However, you shouldn't see this each time you start your truck. You could possibly have a low battery. Curious why the dealership would upgrade the SYNC?Recently started getting this screen when starting truck, dealer upgraded sync. Don't know what it means.
Just an FYI but if I were you I would throw the charger on even if it's not being used. I have to use mine all the time even if I'm driving it most days. Just a week or so ago my Intelligent Access wasn't working on all but the drivers door and even then it was very weak. Once I hooked up the maintainer all was well again. This was after a job I was doing where I was driving it 60 miles a day for a week.
I refuse to put a battery tender on a one year old vehicle that's driven almost every day. Right now I'm under the assumption that the problem was an outlier and is fixed. If it isn't I'd expect Ford to fix the software or feed me free new batteries for the ten years I expect to own it.
When I go for my next service I will leave mine off for a week and let the dealer check it out. I just don't want to get stuck somewhere with a dead battery that can be avoided by doing something so simple. Mine is only 20 months old and will hopefully get them to replace it. When it comes time to buy one hopefully Interstate has a replacement because I've always had good luck with them.
